AluaSoul Palma Hotel Adults Only

Hotels
•
AluaSoul
8.7 (2076 reviews)
Maestro Ekithai Ahn - Cala Estancia , Can Pastilla , es

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
No drinking water in room
Noise from cleaning staff
Pool closed

Categories

Cleanliness
8.81
Consistent mentions of cleanliness being praised.
Service
8.98
Staff were noted to be very friendly and attentive.
Location
9.02
Highly mentioned as being well-located and convenient.
Room Quality
8.47
Generally positive sentiments about room comfort and views.
Amenities
8.5
Some amenities were mentioned positively, but there were complaints about the pool not being heated.
Value for Money
8.46
Value discussed positively, but some concerns about specific charges.
Food and Beverage
8.71
Food quality received several positive comments with some minor complaints.
Overall Experience
8.68
Overall positive sentiment with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:36

Property Description

Luxurious Adults-Only Beachfront Retreat

Serenity by the Sea
Indulge in the seasonal outdoor pool and sun terrace while soaking in breathtaking views of Palma Bay and the Mediterranean Sea.

Culinary Delights
Savor a buffet of Mediterranean and international cuisine at the hotel's restaurant, or enjoy snacks at the poolside bar and café-bar.

Exclusive My Favorite Club®
Elevate your stay with personalized services like best room selection, private check-in/out, and access to the exclusive Vértigo Sky Bar for stunning sea views.

Experience tranquility and luxury at Alua Soul Palma. Book now for an unforgettable getaway!

Important information:

Please note that the outdoor swimming pool is open from April until October.

When booking half board, please note that drinks are not included.

When booking 5 rooms or more, different policies and additional supplements may apply.

When reserving the Half Board meal plan for the nights of December 24th and 31st, a Gala Dinner is included. There will be two sittings for this dinner, and the hotel will offer the first sitting on a first-come, first-served basis. Guests will be informed of their sitting upon check-in.

Small dogs weighing less than 22 lb/10 kgs are now welcome in AluaSoul Palma Hotel rooms and grounds. This service is available for €45/night. Only one dog is permitted per room. Please contact the hotel directly to confirm the required room category. To book a dog-friendly room, please email our bookings department at reservas.palma@aluahotels.com. It is necessary to check availability, terms and conditions with the bookings department prior to your stay.

Outdoor pool available for guests from 15/03 to 15/11. Hours: 10:00 – 18:00 (high season) / 10:00h – 15:00h (low season). Times subject to change according to season.
Pool located next to the Kentia Rooftop bar available all year round. Exclusive use for My Favorite Club guests in high season. Open to all guests in low seasonGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 2076 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
D
Dirk • couple • de
9
Schönes Hotel am Wasser
Pros:

Schöner Balkon mit Blick auf das Meer . Mega Frühstück

2026-05-30 • via Nuitee
E
Emese • solo_traveller • hu
10
2026-05-29 • via Nuitee
A
Argente Escartín • couple • es
8
2026-05-29 • via Nuitee
A
Amanda • couple • us
7
Beautiful property, not the nicest front desk staff.
Pros:

The property was actually gorgeous. The gym was really nice and my favorite thing was the breakfast. It was absolutely phenomenal!

Cons:

The staff seemed to have a bit of an attitude about answering our questions. I felt like I was inconveniencing them every time I asked a question.

2026-05-28 • via Nuitee
E
England • solo_traveller • gb
4
2026-05-28 • via Nuitee
I
Irène • couple • ch
8
2026-05-27 • via Nuitee
M
Michael • couple • ae
10
Amazing, romantic, picturesque
Pros:

Amazing sea view, not far from the city (15-20 min drive). Quiet area other than the planes. The breakfast was really nice.

Cons:

The pool is really cold and not temperature controlled.

2026-05-26 • via Nuitee
C
Callibera • couple • bg
8
2026-05-25 • via Nuitee
F
Federica • solo_traveller • it
10
2026-05-25 • via Nuitee
V
Valeria Carolina • solo_traveller • cl
8
2026-05-20 • via Nuitee
R
Ralf • solo_traveller • de
9
2026-05-19 • via Nuitee
V
Volkan • solo_traveller • ch
7
2026-05-18 • via Nuitee
K
Kirsi • solo_traveller • fi
7
Not 100%happy
Pros:

Location, quiet, good breakfast, nice bed with view, close to airport.

Cons:

Early check in was not very wellcoming nor swift. Felt actually quite unwellcome with our 5 person party and 3 room reservation. Paid all upon arrival, however, the last person checking out next day had to pay tourist tax-fees and something extra again for whole party to be allowed to leave hotel. Double charge was returned later (card payment), but caused unnecessary stress, delay and irritation.

2026-05-18 • via Nuitee
C
Christine • solo_traveller • de
10
Pros:

Alles

Cons:

Nix

2026-05-01 • via Nuitee
A
Andrew • couple • gb
8
2026-04-30 • via Nuitee
E
Eimer • couple • ie
9
2026-04-30 • via Nuitee
R
Ruben • extended_group • es
1
Un desastre.
Pros:

Un desastre de hotel. No repetiré jamás.

Cons:

No hay por donde coger a este hotel. No lo recomiendo para nada.

2026-04-29 • via Nuitee
D
Daniel • couple • gb
9
2026-04-29 • via Nuitee
B
Betina • solo_traveller • dk
8
2026-04-27 • via Nuitee
F
Fiona • extended_group • gb
8
2026-04-27 • via Nuitee