Hotel West Plaza

Hotels
9 (496 reviews)
Quinta y Emiliano Zapata 8025 , Tijuana , mx

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Value for money
Cons:
Limited food menu
Towel issues
Room maintenance concerns

Categories

Cleanliness
8.46
Several reviews indicate cleanliness as a positive aspect, but some mentioned issues with towels.
Service
9.43
Most reviews are positive about the staff being friendly and helpful.
Location
9.47
Repeatedly mentioned as a strong point, with great proximity to local amenities.
Room Quality
8.42
Rooms are described as spacious and comfortable, although some had issues with darkness and maintenance.
Amenities
8.95
Amenities are generally liked, though some express a desire for 24-hour access to facilities.
Value for Money
9.41
Multiple reviews express the sentiment of getting more value than the price paid.
Food and Beverage
8.46
Limited menu noted, but overall experience with staff is positive.
Overall Experience
9.43
Overall positive feedback despite some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:38

Property Description

Set in Tijuana, 4.9 km from Las Americas Premium Outlets, Terrace with Free Parking

Wellness Facilities, including Sauna and Hot Tub

Enjoy an à la carte or American breakfast at Hotel West Plaza. Book now for a relaxing stay in Tijuana.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9
Based on 496 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
Mindy • couple • us
10
2026-04-17 • via Nuitee
M
Monir • couple • mx
10
Fantástico
Pros:

Todo excelente

Cons:

Todo Excelente

2026-04-14 • via Nuitee
B
Bobby • couple • us
1
2026-04-07 • via Nuitee
O
Omar • family_with_children • sa
7
2026-04-02 • via Nuitee
F
Felix • couple • mx
10
2026-04-01 • via Nuitee
J
Jeremy • solo_traveller • us
9
Pros:

Great staff and great rooms that are clean and spacious.

2026-03-31 • via Nuitee
A
Adriana • couple • us
10
Over all it was a good stay. I would stay there again.
Pros:

It was clean and it felt safe.

Cons:

The AC didn’t cool to much.

2026-03-31 • via Nuitee
S
Santiago • extended_group • us
9
2026-03-30 • via Nuitee
J
JIA • solo_traveller • us
10
2026-03-30 • via Nuitee
R
Rafael • couple • us
9
2026-03-28 • via Nuitee
Q
Quynh • family_with_children • us
8
2026-03-26 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-03-23 • via Nuitee
F
Francisco • couple • us
9
2026-03-22 • via Nuitee
J
Josue • couple • us
10
2026-03-20 • via Nuitee
R
Roland • couple • us
10
2026-03-19 • via Nuitee
R
Ronny • couple • us
10
2026-03-16 • via Nuitee
J
Juan Carlos • extended_group • us
10
Pros:

Is brand new everything works

Cons:

Limited parking

2026-03-16 • via Nuitee
E
Esther • extended_group • mx
7
Buenos precios y buena opción en el centro.
Pros:

Habitaciones con lo básico, están decentes y limpias, incluido el baño. El personal fue amable y la terraza es muy cómoda y amplia. Los precios son muy accesibles. Tiene estacionamiento y valet, y es buena opción si necesitas estar justo en el centro ya que llegas a pie a cualquier lado.

Cons:

El mobiliario y la ropa de cama es bastante viejo y deteriorado. Había una silla de escritorio blanca que estaba super manchada y percudida. Las camas son muy aguadas y las sabanas aunque limpias super desgastadas. Nos entregaron la habitación una hora y veinte minutos tarde, y nos compensaron con lo que creímos eran pases para el desayuno pero en realidad era sólo un descuento no tan atractivo.

2026-03-14 • via Nuitee
M
Maria • extended_group • us
10
2026-03-12 • via Nuitee
M
Melissa • family_with_children • us
10
Loved it and will be going back
Pros:

Very nice and clean

2026-03-05 • via Nuitee