Noble Goose Rooms

There was not enough space to put anything in the bathroom. In the room there was no wardrobe and only two drawers for 2 people. Also the breakfast basket should have had savoury, salty biscuits. Everything was sweet. The floor was squeaky and kind of loose

Dining room supervisor telling me their menu was based on couples and sharing dishes. Therefore, I could not be accommodate as single diner, even at 6.30pm when there was only 1 couple in the dining room. I was also told the same would apply on my 2nd night, but possibly I could be accommodated on the Saturday lunch time. I had plans for then, so didn't test the offer of a "definite maybe". However, I found the White Heart, Coggeshall to be very welcoming, the staff friendly and helpful and the food and service were very good. I was also disappointed that the only parking facilities were curbside parking at the front of Noble Goose despite Booking.com stating "parking available".

The breakfast was poor as it was a make your own breakfast which wasn't made clear ie two pots of dried porridge for making up with water, some muffins, greek yoghurt, orange juice etc. Could they make an arrangement with a local pub or cafe and just provide a voucher for elsewhere?? We went out to a local cafe and bought breakfast in the end.
The bathroom could have done with a bit of minor maintenance - hinge on one side of toilet seat broken, sink plug didn't work and had been left out of sink when we arrived. Couldn't get hot water out of shower and no rubber anti slip mat provided
As tea, coffee and breakfast goods were put on the dressing table and other flat surfaces, not much room for using them, dressing table for example.
Quite noisy when guests coming and going, probably down to age of building

As mentioned above my room had a power cut which resulted in no power , the staff tried to help but were unable to locate the fuse box - i tried as well to help
The emergency number to call was not taking calls and despite a message i never got an answer !!
I was moved to room if a lesser quality and have yet to receive a reply from the them despite emailing them to provide a conclusion to the issue before posting this review - However i have had no reply to-date . Whilst the staff were apologetic i was hoping that the disruption and room change would have been subject to reimbursement

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What let the place down for us was that in the morning the water in the shower was luke warm.

The brackets on the toilet seat were not clean and rusty.

On the wooden stand that holds the mini fridge and acts as an open hanging space there was a fan (great) but it was very dusty. Also behind the stand the carpet and skirting board were very dusty. Just little attention to details missing.

cold on arrival asked to put heating on at 14.30 went out ,returned at 17 35 still freezing cold room went down to see staff
Jawdene said we will be up we put outdoor coats on to watch television had to go down a further 4 times ,at aprox 22.00
Jawdene came up still freezing cold said ile look for a room gave us a choice of a room that was cold ,provided a heater and turned heating on which warmed room at 22.30 not goon enough 8 hours later to feel comfortable. Maintenance man arrived in the morning and said the boiler had lost pressure causing the problem. jawdende said ile sort it for partial re fund had to e mail ,,phone calls only to be told again waiting for the owner to come back to me .

Poor ventilated room.
Noise from kitchen extrators.

It was boiling hot and the window hardly opened. The clock tower sounded all night.

The excellent service, very friendly people.
We recommended the Inn.

There wasn’t enough space to manage the breakfast hamper - it was like camping without a table and chairs.

Nothing of note. Parking is on street or at a nearby car park.

Was NOT a kingsize room as advertised . NO wardrobe. Only 2 coat hangars A broken toilet seat that slipped off when you sat on it . Disinterested staff . . A fan that squeaked and groaned . Maybe mention the clock bell across the road goes off every hour all night .

Rooms are warm when the weather is hot but a fan is provided.

Poor soundproofing

Nothing - I liked everything! There were no disadvantages to either the room or the service. I would be happy to stay there again and to recommend it to others.