The Cumberland by NEU Collective

Hotels
8.8 (1374 reviews)
111 St. John Street, Valletta , Valletta , mt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness issues due to mosquitoes

Categories

Cleanliness
8.19
Some concerns raised about room cleanliness due to mosquito presence, but daily cleaning was appreciated.
Service
9.16
Staff were described as friendly and excellent in service.
Location
9.2
Location noted as perfect, surrounded by major attractions.
Room Quality
8.65
Rooms were clean, but some guests mentioned issues like darkness and mosquito infestations.
Amenities
8.68
Amenities included a good restaurant, but some minor issues with appliances.
Value for Money
8.64
Good value with high quality restaurant offerings and discounts for guests.
Food and Beverage
9.19
Exceptional breakfast and dinner options, praised by multiple guests.
Overall Experience
8.66
Overall positive experiences shared among guests despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:29

Property Description

Luxurious Accommodation:
Experience comfort and style at The Cumberland Hotel by NEU Collective in Valletta. Enjoy air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV.

Delicious Dining:
Start your day with a delightful breakfast - choose from à la carte, continental, or Full English/Irish options. Indulge in Italian and Mediterranean cuisine at the on-site restaurant, with special dietary requests catered to.

Exceptional Services:
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge or explore the city with ease. Book now for a memorable stay at The Cumberland Hotel by NEU Collective.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1374 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
M
Mark • couple • us
10
A quiet, comfortable stay one block from the co-cathedral.
Pros:

It was our wedding anniversary, and the hotel decorated our bed with towel swans, hearts, and confetti. The staff were all helpful and friendly, and in particular Leticia, the manager, was very welcoming.

Cons:

The hotel is not wheelchair accessible.

2026-05-30 • via Nuitee
E
Elizabeth • extended_group • gb
9
2026-05-26 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-05-25 • via Nuitee
R
Renate • family_with_children • at
8
2026-05-24 • via Nuitee
H
Heribert • couple • de
9
Es hat alles gepasst
Pros:

Beste Lage. Interessante Punkte in Valletta waren in wenigen Minuten zu Fuß erreichbar.
Freundliches, zuvorkommendes Personal.

Cons:

Es hat alles gepasst.
Preislich war es aber auch kein Billigangebot

2026-05-24 • via Nuitee
M
Maurizia • solo_traveller • it
9
Pros:

La posizione ottimale per la visita della città storica

2026-05-23 • via Nuitee
G
Gill • family_with_children • es
10
Location Location Location, a gem in the middle of everything!
Pros:

The room was perfect, perfect location and was very clean. Lovely little touches, free local snacks and drinks in the room. The staff were very friendly and helped us find our way around. The hotel was perfectly located for everything and the breakfast was excellent! We will be back, thankyou!

Cons:

Nothing, that I could not stay longer!

2026-05-20 • via Nuitee
S
Sheila • couple • gb
7
Clean room central location . More input from staff !
Pros:

Central .
Good breakfast

Cons:

No help with luggage. More info re hotel and facilities . Staff could be more welcoming .
Room had no window just a skylight . Not expected .
More water needed in room. Roof top none about . No bar .

2026-05-20 • via Nuitee
V
victor moschini • couple • fr
9
2026-05-19 • via Nuitee
Z
Zsófia • couple • hu
8
Pros:

Great location and stylish interiors! Although the hotel is pretty tiny, the terrace was the saving grace for us. Our room had an electricity problem on arrival but the team solved it right away.

Cons:

We asked for a cot and although it was provided with no extra cost, the bedding seemed a bit improvised and was uncomfortable for my daughter (a normal blanket folded in half as a ‘second’ mattress to make a noisy vinyl coated baby mattress softer and an adult size bed sheet on top that just wrinkled with every move). We were also a bit disappointed with the à la carte breakfast offering very little vegan or egg-less options.

2026-05-19 • via Nuitee
L
Lois • couple • gb
10
2026-05-18 • via Nuitee
D
David • couple • mt
7
On the whole, its great for a night or two, but i would need somehting better for a longer stay
Pros:

The location is right in the heart of Valletta, so perfect for visiting.

Cons:

We had no windows for fresh air in our room. The A/C kept switching off during the night. The bed was much too hard for me, and lastly the shower was a bit too small.

2026-05-18 • via Nuitee
B
brenda • solo_traveller • ca
10
A very attractive quality hotel with resting places other than your room - felt like home.
Pros:

Loved the hotel- everything about it- the foyer, the cosy little lounge, the room and decor and of course the rooftop terrace- one of the reasons I chose the hotel.

Cons:

Mabe having an option to not include breakfast and charge a little less.

2026-05-18 • via Nuitee
S
Sarah • couple • gb
9
2026-05-17 • via Nuitee
E
Edwin • solo_traveller • us
10
Pros:

Excellent location and. very friendly and accommodating staff.

2026-05-17 • via Nuitee
S
Stephen • couple • au
9
2026-05-16 • via Nuitee
D
David • couple • gb
9
This was a last minute booking and it lived up to expectation. Great room in a central location and the staff were reall
Pros:

Central location and lovely sized room

Cons:

Nothing

2026-05-15 • via Nuitee
V
VIRGIL • solo_traveller • ro
10
Pros:

Totul!

2026-05-15 • via Nuitee
G
Gaynor • solo_traveller • mt
8
Pros:

A beautiful hotel and the staff are credit to you. The roof terrace with the Jacuzzi was lovely.
Very clean and comfortable room and the attention to detail and the welcome Birthday gift in the room was appreciated. Breakfast was very good.

Cons:

I didn't get the room that I had booked and although the room we got was very good it didn't have the terrace that I had requested.
Also half way through our stay the electricity in the Bathroom cut off leaving it very dark.

2026-05-14 • via Nuitee
G
Gergő • couple • hu
10
Kiváló választás
Pros:

Minden nagyon rendben volt. Finom reggeli, tiszta szobák, jó környék, nagy terasz.

Cons:

Nem volt ilyen.

2026-05-13 • via Nuitee