Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Staff assistance
Room size

Categories

Cleanliness
8.96
Rooms were reported as clean and spacious.
Service
8.43
Some comments noted that staff were friendly, but others found them lacking in assistance.
Location
9.97
Numerous reviews praised the central and convenient location.
Room Quality
8.42
Mixed reviews about room size and comfort; some found them too small.
Amenities
8.95
Amenities like the rooftop bar and breakfast were appreciated.
Value for Money
8.41
Some guests found the pricing high compared to perceived service quality.
Food and Beverage
9.46
Breakfast received high praise for its quality.
Overall Experience
9.43
Most guests enjoyed their stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:17

Property Description

Prime Location in Madrid
Located in the heart of Madrid, Riu Plaza España offers a perfect blend of convenience and luxury.

Luxurious Amenities
Indulge in the comfort of air-conditioned rooms, a restaurant serving delectable meals, and a bar to unwind after a long day of exploring the city. The outdoor heated swimming pool, fitness centre, and nightclub ensure a memorable stay.

Exceptional Services
Experience top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. Start your day with a buffet or gluten-free breakfast and relax on the terrace with stunning views.

Ready to experience the charm of Madrid? Book your stay at Riu Plaza España now!

Important information:

Swimming pool: Closed from Sun, Oct 12, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 32.50 per day.

Location

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.96
Service: 8.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
F
Fiona Regina • couple • de
10
Super Lage!
Pros:

Es war sehr sauber und spektakulär

Cons:

Man muss oft länger auf den Aufzug warten…

2026-05-30 • via Nuitee
S
sharon • couple • il
10
2026-05-30 • via Nuitee
M
Marta • extended_group • us
6
Pros:

Desayuno y ubicación

Cons:

El desayuno comenzaba tarde( 7hs) por lo cual el último día no pudimos desayunar y no se nos ofreció ninguna alternativa de solución.
No había ni siquiera gorras de baño , solo jabon líquido , shampu y acondicionador . Piscina y lugar donde estaba sumamente pequeña para la cantidad de huéspedes que había .

2026-05-30 • via Nuitee
A
Ada Can • solo_traveller • tr
10
2026-05-30 • via Nuitee
G
Guillermo • extended_group • ar
8
2026-05-30 • via Nuitee
B
Bahareh • couple • ca
8
2026-05-30 • via Nuitee
N
Neyssa • extended_group • pr
10
2026-05-30 • via Nuitee
I
Ignivette • solo_traveller • pr
9
2026-05-30 • via Nuitee
K
Kamal • couple • ma
8
Hôtel très recommandé
Pros:

La proximité ,la gentillesse et le professionnalisme du personnel

Cons:

-L attente un peu longue pour aller prendre le petit déjeuner (vers 09:30) mais très rapide pour retourner à la chambre après le petit déjeuner avec la contribution du personnel en donnant accès en nous accompagnant aux ascenseurs qui leur sont dédiés ( merci à eux)
- absence de four pour chauffer la viennoiserie qui le nécessite vraiment

2026-05-30 • via Nuitee
N
Nicoleta • family_with_children • ro
10
Relaxing and wonderful vacation
Pros:

Location near the touristic attractions, near a great park, near football sport area, near the metro.
Food and drinks from breakfast were great, healthy and diverse.
Hotel staff were very polite.

2026-05-30 • via Nuitee
F
Fábio • extended_group • br
7
Bom hotel apesar de uma funcionária ter sido deselegante
Pros:

Excelente localização e café da manhã

Cons:

Fomos ao rooftop para tirar fotos da área envidraçada, não entramos no bar pois estava fechado. Mesmo para tirar foros da área envidraçada que era de livre acesso ao sair do elevador uma funcionária foi extremamente deselegante nos tirando desse local tendo como motivo que o bar estava fechado, mas friso que nem queríamos e nem entramos ou tentamos acessar o bar. Penso que mesmo querendo que saíssemos, poderia ter sido bem mais receptiva.

2026-05-30 • via Nuitee
M
Maria Dolores • family_with_children • es
10
Una experiencia para repetir
Pros:

Todo. El desayuno espectacular. Instalaciones y trato del personal de 10.

Cons:

Nada

2026-05-30 • via Nuitee
O
Osvaldo Pablo • extended_group • ar
10
Me encantó alojarme en Riu Plaza España y amé la terraza.
Pros:

Excelente

2026-05-30 • via Nuitee
F
Federico • couple • it
9
2026-05-29 • via Nuitee
M
Maria Letizia • couple • ar
10
CONFORT Y BUEN SERVICIO
Pros:

LA HABITACION COMODA, LA CAMA Y ALMOHADAS CONFORTABLES, EL DESAYUNO Y LA COMIDA ESTUBOIERON MUY BIEN, Y EL ROOF TOP ES SENSASIONAL,

Cons:

EL FRIGOBAR NO TENIA NI UNA SOLA BEBIDA

2026-05-29 • via Nuitee
C
Cristina • family_with_children • pe
8
La mejor elección!!
Pros:

Encontré un súper precio en booking para este hotel. El área de desayuno súper amplia, se repite pero hay bastante variedad. los churros y las mimosas son un toque especial!!

Cons:

Nada

2026-05-29 • via Nuitee
F
Fernando • couple • ar
9
2026-05-29 • via Nuitee
M
MARIA • couple • gb
9
Amazing views and great atmosphere
Pros:

I liked the room which was very nice and quiet, the views from the room, amazing the roof terrace, and also the breakfast was nice and had so many different options to choose.
Service was excellent, very pleasant and courteous.

Cons:

The mattress needs to be replaced.
The avocado at the breakfast was bitter and with bad taste.

2026-05-29 • via Nuitee
V
Valentina • family_with_children • es
10
Buenísimo
Pros:

Todo

2026-05-29 • via Nuitee
J
José • solo_traveller • br
8
2026-05-29 • via Nuitee