Anagata Hotels and Resorts Tanjung Benoa

Hotels
6.1 (14 reviews)
No.5 Jalan Telaga Waja , Nusa Dua , id

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful and welcoming staff
Room cleaned every day

Categories

Cleanliness
6.1
Room was cleaned every day to the guests' satisfaction.
Service
6.1
Friendly, helpful and welcoming staff as praised by the guest.
Location
6.1
Standard quality for this hotel tier.
Room Quality
6.1
Standard quality for this hotel tier.
Amenities
6.1
Standard quality for this hotel tier.
Value for Money
6.1
Standard quality for this hotel tier.
Food and Beverage
6.1
Standard quality for this hotel tier.
Overall Experience
6.1
Positive stay overall; guest thanked staff and noted daily room cleaning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 15:51

Property Description

Luxurious Garden Oasis

Modern Amenities and Comfort

Experience a stay at Anagata Hotels and Resorts Tanjung Benoa, where you can enjoy garden views and top-notch service. Each unit is equipped with air conditioning, a flat-screen TV, and a private bathroom with premium amenities. Relax by the year-round outdoor pool or take a dip in the kids' pool. With free WiFi, a 24-hour front desk, and free parking, your comfort is our priority. Don't forget to explore nearby attractions like Tanjung Benoa and Club Med Bali Beach. Book now for an unforgettable getaway at our beachfront paradise.

Important information:

Notice to Guests:

Construction work is currently underway at our premises, We apologize for any inconvenience the construction work may cause. We are committed to providing our guests with a comfortable and enjoyable experience.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 14 reviews
Cleanliness: 6.1
Service: 6.1
Location: 6.1
Room Quality: 6.1
Amenities: 6.1
Value for Money: 6.1
Food and Beverage: 6.1
Overall Experience: 6.1
A
ASHEETA KANTA solo_traveller au
9
Pros:

I loved my stay here. Friendly staff and very helpful and welcoming.
Room was cleaned everyday to our satisfaction.
Thank you 😊

Cons:

Nothing that affected us

2026-05-31 via Nuitee
L
Lisa
10
Pros:

The staff were extremely helpful & the rooms are huge. I had a lovely view of the pool & out to the sea. Walkable to local shops, beach & restaurants.

2025-07-12 via Nuitee
M
Mike family_with_children
6
Pros:

The property has a ton of potential m, the staff is eager to please but overwhelming texting all day and kinda condescending about the way the handle things, don’t get me wrong they did please but when we booked we were expecting a family room and we got a room with a king bed and had to pay an additional 400k rupees to o open a bed per day for a family room kinda deceiving and breakfast come from an outside vendor at 7:39 am I mean your on vacation why would one want to get up that early to get a boxed breakfast? I guess the stay is worth it if you want to follow a vacation regimen but I thought that was the whole purpose of been on vacation was to get away from that, just saying

2025-04-08 via Nuitee
C
Chris family with young children au
1
Bad
2025-01-13 via Nuitee
L
Laura family with young children au
5
Passable
Pros:

Staff were amazing 😊

Cons:

Just not ready enough to be open, we were looking for a place with food service and a restaurant. The breakfast pack provided was not good at all.

2024-10-22 via Nuitee
M
Maria group ae
6
Pleasant
2024-09-18 via Nuitee
R
Rhonda partner
10
Pros:

Great stay, still under construction so very empty, had the pool to ourselves

2024-09-12 via Nuitee
S
Sarah young couple au
7
Good
2024-08-22 via Nuitee
S
Stuart young couple au
7
Has The Potential To Be A Great Property When The Refurb Is Done
Pros:

Beautifully refurbished room, on the 6th floor, great lift, very large pool and a seperate kids pool, helpful staff.

Cons:

Staff are very hard to understand [English not that good], difficult to navigate around building to get to the pool, unable to sit around the pool, can only sit or sunbathe on the island in the middle of the pool, no restaurant, no room service, no crockery or cutlery supplied, no wine glasses, very very small fridge.

2024-07-29 via Nuitee
N
Najma group ae
4
It was disappointing.
Pros:

It was quite spacious.

Cons:

1. Dirty towels — we were given very used towels with a lot of stains of yellow, brown, and black color.
2. The pictures were deceiving. There was barely any difference between the normal king room and the family room. You have to pay additional 400 rupiah for a bed (no matter which room), which was not disclosed anywhere in the website.
3. The hotel is new, but the facilities looks old.
4. The breakfast options are very limited and the food itself is not good.

2024-07-08 via Nuitee
S
Sophie review category business travellers fr
6
It was clean but not super charming
Pros:

Staff is very nice and helpful. The hotel is clean and rooms are very spacious. The colour scheme is nice

Cons:

There was no breakfast available in a breakfast room (only delivery in the room) as the hotel is still undergoing construction. It’s not as nice as many other hotels in the area available at similar prices

2024-05-27 via Nuitee
L
Lee solo traveller nz
7
Good tidy accommodation would stay again good value for money
2024-05-26 via Nuitee
N
Noordin review category business travellers my
8
good place to stay at Bali
Pros:

new hotel builidng, staffs are friendly and helpful, nice swimmimg pool

Cons:

some facilities such as restaurant, gym are under progress

2024-02-26 via Nuitee
M
Mayur
2
Strictly say No to this hotel even if it’s free
Pros:

Never ever book this hotel even if you get free deal. Worst ever experience. I travel globally but never had such a bad experience anywhere. They literally don’t pick up your call if you need anything. The shower gel was finished and I made complaint 3 times, still they didn’t refill it. Also bathroom shower gel dispenser was broken before I checked in and they thought I broke it. Later on confessed that it was their mistake. The reception staff is not at all polite.

2023-12-30 via Nuitee