Hotel Urban Home

Hotels
8.7 (755 reviews)
18 calle A 10-53 , Guatemala , GT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Garden
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
8.25
Some complaints about cleanliness in certain reviews.
Service
9.05
Consistently highlighted as outstanding and very friendly.
Location
9.05
Many reviews praised the convenience and safety of the location.
Room Quality
8.55
General satisfaction with room comfort, few issues mentioned.
Amenities
8.55
Amenities rated well, though some small issues noted.
Value for Money
8.75
Good value based on location and service provided.
Food and Beverage
8.65
Generally good reviews about meals, including breakfast.
Overall Experience
8.75
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Charming Accommodation in Guatemala

Modern Amenities: Enjoy free WiFi, room service, and a 24-hour front desk at Hotel Urban Home.

Scenic Surroundings: Relax in the garden, terrace, and restaurant offering a picturesque setting.

Convenient Location: Explore nearby attractions like Popol Vuh Museum and Miraflores Museum during your stay.

To book your stay at Hotel Urban Home and experience the perfect blend of comfort and convenience, reserve now!

Important information:

The accommodation includes one airport transfer service. Guests may choose either a transfer from the airport to the hotel or from the hotel to the airport—one transfer option only. This service is available between 5:00 a.m. and 9:00 p.m., and guests must specify their preferred transfer option upon arrival.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 755 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.75
S
Susciuc • solo_traveller • ro
8
2026-10-30 • via Nuitee
N
No24ahng • extended_group • pa
10
Viaje en Familia
Pros:

Excelente ubicación, cerca del aeropuerto, precio, personal atento y amables.

2026-10-30 • via Nuitee
H
hernandez • couple • gt
6
Pros:

El traslado

Cons:

Nada

2026-10-30 • via Nuitee
R
Ruiz Ruiz • extended_group • co
6
Pros:

Las habitaciones amplias

Cons:

La colcha estaba sucia y la ducha no le salía casi agua

2026-10-28 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Breakfast included and dinner you can buy too,

Cons:

Hard to find because it’s a family hotel, my bed was to small for me so I hit the furniture every time which have may disturb others

2026-10-28 • via Nuitee
A
Akemi AA • couple • pe
10
Pros:

Trato amable del personal, bonita habitación, camas cómodas

Cons:

El baño podría tener repisas para poner las cosas

2026-10-28 • via Nuitee
M
Mazariegos • extended_group • gt
10
Pros:

Habitación comoda, muy limpio todo, nos recibieron muy bien, está cerca el aeropuerto, el traslado fue puntual y desayuno delicioso

2026-10-27 • via Nuitee
V
Vera • couple • es
5
Pros:

ארוחת בוקר סבירה

Cons:

המיטה לא הייתה נוחה בכלל , לא הצלחנו לישון בלילה. בנוסף לא היה מים חמים למקלחת

2026-10-27 • via Nuitee
A
Adriana • extended_group • py
9
Acogedor
Pros:

la cercanía al aeropuerto en verdad hace la diferencia. El personal es super amable y la limpieza del lugar.

Cons:

la ducha, el agua salía caliente por momentos y la presión del agua no era buena.

2026-10-26 • via Nuitee
A
AMELIE • couple • fr
9
Pros:

Pratique et efficace !

2026-10-25 • via Nuitee
V
Valeria • family_with_children • cr
4
Cons:

Solicité parqueo y no se brindó.
El ingreso es implicado ya que es una urbanización y no se le informó antes

2026-10-25 • via Nuitee
A
Alysia • solo_traveller • gb
10
Pros:

It was a perfect place for a nights rest before a flight

Cons:

Nothing I didn’t like

2026-10-24 • via Nuitee
M
Marco V. Muñóz Cortéz • family_with_children • gt
10
UNA MUY BUENA OPCIÓN SI EL VUELO SALE DE MADRUGADA
Pros:

Excelente servicio y atención. Destaco la amabilidad del personal, que tuvo la cortesía de cambiar mi desayuno por una cena debido a mi itinerario de viaje. Además, me proporcionaron traslado gratuito al aeropuerto a las 4:00 a. m., de forma puntual y sin ningún costo. Son detalles que marcan la diferencia. ¡Totalmente recomendado!

2026-10-23 • via Nuitee
U
Ulate • solo_traveller • ni
10
Excelente.
Pros:

Todo. Muy bien en todos los aspectos.

Cons:

Todo me gustó.

2026-10-22 • via Nuitee
J
JUAN FRANCISCO • couple • gt
5
Pros:

Jardín

Cons:

Sabanas y toallas con olor a sudor.

2026-10-22 • via Nuitee
V
villarreal cabrales • extended_group • co
9
Pros:

La atención y el desayunos

Cons:

Un poco de calor en la habitación y muy suave la cama

2026-10-22 • via Nuitee
G
Glenroy • family_with_children • bb
7
2026-10-22 • via Nuitee
D
Dalbec • couple • ca
9
Pros:

Parfait hôtel proche de l'aéroport avec navette incluse dans un quartier sécurisé. Terrasse, jardin, personnel professionnel et plus que serviable, chambre avec tout le nécessaire de base et confortable. Restaurant sur place avec nourriture à la hauteur

Cons:

Le peu de temps que j'y ai passé

2026-10-22 • via Nuitee
S
Sofia • extended_group • co
9
2026-10-20 • via Nuitee
I
Iris Magaly • couple • gt
9
2026-10-19 • via Nuitee