West Prime Hotel

Hotels
8.2 (125 reviews)
Pan-Philippine Highway , Calbayog , ph

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern rooms
Cons:
Inconsistent cleanliness
Poor service at times
Limited amenities

Categories

Cleanliness
7.7
Several mentions of dirty linens and unprepared rooms led to concerns about hygiene.
Service
8.7
Most reviews noted friendly staff and good service despite some issues with responsiveness.
Location
9.2
Location was consistently praised for its convenience to shopping and transport.
Room Quality
8.2
Rooms reported to be modern and clean, although some had issues with amenities.
Amenities
7.2
Concerns about missing amenities such as phone and safety deposit box, impacting guest experience.
Value for Money
8.7
Generally seen as a fair value given the pricing compared to the facilities.
Food and Beverage
7.2
Mixed reviews on food, with some enjoying meals while others found them lacking in variety.
Overall Experience
8.7
Despite some critiques, guests expressed a desire to return and enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:09

Property Description

Luxurious Stay at West Prime Hotel

Family-Friendly Accommodation: West Prime Hotel offers spacious family rooms, perfect for a comfortable stay with your loved ones.

Modern Amenities: Enjoy a flat-screen TV, air conditioning, and a private bathroom with free toiletries in every room. Some rooms even feature a balcony for a breathtaking view.

Exceptional Service: With 24/7 reception and multilingual staff, including English and Filipino speakers, you can expect top-notch assistance throughout your stay.

Experience convenience and comfort at West Prime Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 125 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
D
Danica β€’ solo_traveller β€’ ph
8
2026-06-21 β€’ via Nuitee
J
Judge Aaron β€’ solo_traveller β€’ ph
9
very convenient, near to shops and restaurants.
Pros:

near to my work place.

Cons:

at times very hard to secure a parking slot, only 4 parking slots available at the frontage of the property.

2026-06-21 β€’ via Nuitee
M
Mendoza β€’ couple β€’ us
8
Clean and comfortable hotel that is priced well.
Pros:

This is a nice property for the price point. It’s certainly not the four seasons, but it’s clean, comfortable with air conditioning, and there is a nice top floor restaurant. I would stay here again.

Cons:

The parking lot isn’t big enough to accommodate everyone. This lead to vehicles parking behind and blocking our vehicle in. When it was time to leave for the airport in the morning, hotel staff had to figure out who were the owners of the vehicles, wake them up, and have them come move.

2026-06-05 β€’ via Nuitee
L
Laurie β€’ solo_traveller β€’ au
10
2026-06-02 β€’ via Nuitee
S
shaseesc β€’ solo_traveller β€’ ph
8
Pros:

Accessibility and comfort.

Cons:

Only that some necessities are not available and not for free. We we're just expecting for some free coffee sana, kahit 3-in-1 lang 😊

2026-05-26 β€’ via Nuitee
E
Eric β€’ couple β€’ us
8
2026-05-25 β€’ via Nuitee
A
Ashley Bismark β€’ couple β€’ gb
9
2026-05-25 β€’ via Nuitee
P
Pike β€’ solo_traveller β€’ au
9
Pros:

I like the Place close to the shopping centre.

Cons:

The rooms is not big is too small it's hard to move. I think enough only for one Person.

2026-05-25 β€’ via Nuitee
E
Eric β€’ couple β€’ us
8
2026-05-23 β€’ via Nuitee
A
Aileen β€’ couple β€’ ph
5
2026-04-30 β€’ via Nuitee
J
Jerry β€’ solo_traveller β€’ us
10
Great stay Again
Pros:

Staff is friendly, room is great.

Cons:

Nothing

2026-04-27 β€’ via Nuitee
M
Mammud β€’ couple β€’ ca
4
2026-03-30 β€’ via Nuitee
D
Doc Lyd β€’ couple β€’ ph
9
Pros:

The accessibility to the central.market

Cons:

No mini ref,no complimentary water

2026-03-25 β€’ via Nuitee
J
John β€’ solo_traveller β€’ us
8
2026-03-23 β€’ via Nuitee
P
Peter β€’ extended_group β€’ au
7
2026-03-15 β€’ via Nuitee
P
Pajanonot β€’ extended_group β€’ ca
8
2026-03-07 β€’ via Nuitee
J
Julio β€’ solo_traveller β€’ sg
8
Acceptable Stay
Pros:

Great location and spacious rooms.

Cons:

Staff could be a bit better trained to anticipate needs and more accommodating. Breakfast included was a disappointment as you could not ask for more without having to pay extra. It was not sufficient for me.

The room assigned to me faced the main highway. The windows should be double paned or should have some kind of soundproofing. You could hear all the vehicles outside and can't rest properly.

2026-02-28 β€’ via Nuitee
F
Fabyahoo β€’ solo_traveller β€’ it
7
NICE TO STAY
Pros:

Position, staff and relationship price quality were good.
Decent quality at the restaurant on the rooftop, the place is really comfortable.

Cons:

The breakfast doesn't reflect the quality of the restaurant. To be improved.

2026-02-09 β€’ via Nuitee
H
hideo β€’ extended_group β€’ jp
10
εΏ«ι©γ§γ—γŸγ€‚γΎγŸε‚γ‚ŠγΎγ™γ€‚
Pros:

ζ‚ͺγ‹γ£γŸη‚ΉγŒγͺγ‹γ£γŸγ€‚

Cons:

γͺい。

2026-01-26 β€’ via Nuitee
M
Matthew β€’ couple β€’ au
9
2026-01-24 β€’ via Nuitee