West Prime Hotel

Hotels
8.2 (132 reviews)
Pan-Philippine Highway , Calbayog , PH

listing image 1
Show all photos
Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern rooms
Cons:
Inconsistent cleanliness
Poor service at times
Limited amenities

Categories

Cleanliness
7.7
Several mentions of dirty linens and unprepared rooms led to concerns about hygiene.
Service
8.7
Most reviews noted friendly staff and good service despite some issues with responsiveness.
Location
9.2
Location was consistently praised for its convenience to shopping and transport.
Room Quality
8.2
Rooms reported to be modern and clean, although some had issues with amenities.
Amenities
7.2
Concerns about missing amenities such as phone and safety deposit box, impacting guest experience.
Value for Money
8.7
Generally seen as a fair value given the pricing compared to the facilities.
Food and Beverage
7.2
Mixed reviews on food, with some enjoying meals while others found them lacking in variety.
Overall Experience
8.7
Despite some critiques, guests expressed a desire to return and enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:09

Property Description

Luxurious Stay at West Prime Hotel

Family-Friendly Accommodation: West Prime Hotel offers spacious family rooms, perfect for a comfortable stay with your loved ones.

Modern Amenities: Enjoy a flat-screen TV, air conditioning, and a private bathroom with free toiletries in every room. Some rooms even feature a balcony for a breathtaking view.

Exceptional Service: With 24/7 reception and multilingual staff, including English and Filipino speakers, you can expect top-notch assistance throughout your stay.

Experience convenience and comfort at West Prime Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 132 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
S
shaseesc • solo_traveller • ph
8
Pros:

Accessibility to food shops, stores, etc.

Cons:

None, so far.

2026-09-13 • via Nuitee
J
John • extended_group • au
8
Great location and staff but room for improvement
Pros:

The staff really make this place, they are all so courteous and hospitable.
It has a great location - very close to the city proper.
Having Cafe Dania, Salt and Pepper and of course the laundromat next door, makes it so convenient.

Cons:

We stayed here 2 years ago and the place has been maintained fairly well. The flooring is an issue, as the laminate flooring is starting to peel away. We stayed for 7 days this time and we were not offered a room clean, or a towel and bedsheet change for the whole stay. We also had to empty our own bins (supply our own trash bags) 🚮 as there was no service provided. We also noticed the staff never seem to get much time off. They were working long 12 hour days and 7 days in a row.

2026-09-09 • via Nuitee
J
John • couple • au
8
2026-09-09 • via Nuitee
J
Jeffrey • couple • ph
10
2026-08-29 • via Nuitee
J
joy • couple • ph
7
Pros:

Location,there is cafe and restaurant in building
there is also restaurant nearby

2026-08-16 • via Nuitee
M
Manuel Reno • family_with_children • us
8
2026-07-25 • via Nuitee
E
Elvie • solo_traveller • no
8
It was ok stay.
Pros:

The rooms are ok, the restaurant and the food was ok, location ok. It is by the road. Easy to get tricycles/pedicabs if you want to tour Calbayog City.
We got early checked in without any additional charge.
They do have shuttle car/ van ( not free).

Cons:

No smoking area, not even in the bar up in the 4th floor. You can smoke by the road outside the hotel instead.
Expensive coffees by the cafe beside hotel.

2026-07-12 • via Nuitee
P
Peter • solo_traveller • ph
7
2026-07-10 • via Nuitee
M
Matthew • couple • ph
8
An excellent value stay. Breakfast is a great option at this hotel.
Pros:

Very clean.

Cons:

Rooms are tight, but still comfortable.

2026-07-03 • via Nuitee
D
David • couple • au
2
2026-07-02 • via Nuitee
P
Peter • couple • ph
10
2026-07-02 • via Nuitee
J
Judge Aaron • solo_traveller • ph
9
very convenient, near to shops and restaurants.
Pros:

near to my work place.

Cons:

at times very hard to secure a parking slot, only 4 parking slots available at the frontage of the property.

2026-06-21 • via Nuitee
D
Danica • solo_traveller • ph
8
2026-06-21 • via Nuitee
M
Mendoza • couple • us
8
Clean and comfortable hotel that is priced well.
Pros:

This is a nice property for the price point. It’s certainly not the four seasons, but it’s clean, comfortable with air conditioning, and there is a nice top floor restaurant. I would stay here again.

Cons:

The parking lot isn’t big enough to accommodate everyone. This lead to vehicles parking behind and blocking our vehicle in. When it was time to leave for the airport in the morning, hotel staff had to figure out who were the owners of the vehicles, wake them up, and have them come move.

2026-06-05 • via Nuitee
L
Laurie • solo_traveller • au
10
2026-06-02 • via Nuitee
S
shaseesc • solo_traveller • ph
8
Pros:

Accessibility and comfort.

Cons:

Only that some necessities are not available and not for free. We we're just expecting for some free coffee sana, kahit 3-in-1 lang 😊

2026-05-26 • via Nuitee
A
Ashley Bismark • couple • gb
9
2026-05-25 • via Nuitee
P
Pike • solo_traveller • au
9
Pros:

I like the Place close to the shopping centre.

Cons:

The rooms is not big is too small it's hard to move. I think enough only for one Person.

2026-05-25 • via Nuitee
E
Eric • couple • us
8
2026-05-25 • via Nuitee
E
Eric • couple • us
8
2026-05-23 • via Nuitee