Premium Inn Mombasa City

Hotels
8.8 (223 reviews)
Haile Selasie Road , Mombasa , ke

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Exceptional breakfast
Clean and spacious rooms
Good location
Cons:
Wi-Fi connectivity issues
Limited breakfast options
Policy on microwave use unclear

Categories

Cleanliness
8.43
Multiple reviews indicated that the hotel was very clean and well maintained.
Service
9.2
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.24
Guests highlighted the excellent central location of the hotel.
Room Quality
8.89
Reviews mentioned spacious and comfortable rooms, with high cleanliness standards.
Amenities
8.22
Some amenities like Wi-Fi connectivity were noted as lacking, impacting overall satisfaction.
Value for Money
8.68
General consensus suggests good value given the quality and service.
Food and Beverage
8.73
Breakfast received praise, though some guests suggested more options were needed.
Overall Experience
9
Overall positive sentiment from guests with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:41

Property Description

Convenient Location
Located in the heart of Mombasa, Premium Inn Mombasa City offers easy access to popular landmarks like Uhuru Garden Mombasa and Tusks Monument, perfect for exploring the city.

Modern Amenities
Enjoy a comfortable stay with free WiFi throughout the property, a convenient restaurant, and complimentary private parking, making your visit hassle-free and enjoyable.

Helpful Services
Count on our friendly reception staff to assist you with area information and make your stay memorable. Explore nearby attractions like Burhani Gardens, Fort Jesus, and Mombasa Golf Club with ease.

Book your stay at Premium Inn Mombasa City now for a relaxing and convenient experience in Mombasa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 223 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.89
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9
A
Andrea • family_with_children • it
10
2026-08-15 • via Nuitee
A
Alvi • family_with_children • gb
8
Pleasant short stay, comfortable and friendly. Good size rooms and beds.
Pros:

The staff were very accommodating. We arrived late and they were so attentive and helpful. They had been in contact with me prior to check when I would be arriving. We only had a short stay a few hours but it was just enough to get a good rest.

Cons:

The bedding was a little hard and bobbly.

2026-08-14 • via Nuitee
V
Veronica T • solo_traveller • it
9
2026-08-12 • via Nuitee
H
Herine • solo_traveller • ke
10
Pros:

The food was super, staff friendly and in the middle of town for convenience. Rooms look like the photos.

Cons:

A church very close on Sunday morning

2026-08-10 • via Nuitee
L
lisa • family_with_children • ch
10
Great service
Pros:

Everything. Good location, staff, food, etc. We could walk into the old town for sightseeing. Lots of good restaurants nearby.

Cons:

Nothing.

2026-08-08 • via Nuitee
A
Avril • couple • fr
10
2026-08-06 • via Nuitee
O
Omar • solo_traveller • ke
10
Pros:

Missed breakfast

2026-08-05 • via Nuitee
A
Audace • couple • es
9
Nice three stars hotel, recently renoved - with big and comfortable room
Pros:

This is a nice three stars hotel - well located. Very helpful personel at the reception desk. We were given a big and comfortable room

Cons:

The service in the restaurant a bit slow

2026-08-02 • via Nuitee
M
Martina • solo_traveller • it
9
2026-07-22 • via Nuitee
C
Charlotte • solo_traveller • de
9
Pros:

Super clean room, really nice matress, water, Coffee and tea in the room.

Cons:

Last day I was called to breakfast earlier for some reason, which I didnt know beforehand.

2026-07-20 • via Nuitee
G
GAURAV • solo_traveller • in
8
2026-07-19 • via Nuitee
P
Priscilla • couple • gh
10
My stay was fantastic.
Pros:

Everything

Cons:

Nothing

2026-07-18 • via Nuitee
M
Mohammad_87 • solo_traveller • sa
10
2026-07-12 • via Nuitee
L
Lucy • solo_traveller • ke
10
Value for money
Pros:

Very clean, well decorated rooms, beautiful restaurant, awesome breakfast with good variety, great and friendly staff 👌. Will definitely be back.

2026-07-11 • via Nuitee
I
ISABELLE • solo_traveller • fr
8
Pros:

Propreté et bienveillance du personnel

2026-07-06 • via Nuitee
S
Samuel • family_with_children • us
9
Pleasant, comfortable accomodation with excellent breakfast, close to Old Town Mombasa.
Pros:

Pleasant, comfortable hotel near old town Mombasa and Fort Jesus. Breakfast was quite good with lots of options. Staff were very helpful and accommodating. Comfortable beds, quiet room. Our room overlooked the street but we had no issues with noise. The hotel restaurant and room service options were reasonably priced and were probably quite good; however, we opted to be adventurous and ate a late evening meal at a small street-side kiosk about a block away. Good grilled meat and chapati for a super low price. A short walk to old town, which we took the next morning. The street life can look chaotic, but walking though the narrow streets of old town is quite interesting and, I believe, safe. The Swahili's are pleasant and not pushy at all, unlike some touristed areas of Kenya.

Cons:

The only complaint I might have is that we were hoping to watch the World Cup game that evening and the TV reception was quite limited.

2026-07-06 • via Nuitee
A
Ahmed • solo_traveller • de
10
Pros:

Very Nice, clean and good location hotel.

2026-07-03 • via Nuitee
A
ABDIRIZAK • couple • qa
10
Very exceptional and caring staff always there for anything u need
Pros:

Staff and everything about the place .very clean and organized

Cons:

Nothing 😔

2026-07-02 • via Nuitee
E
evelyn • solo_traveller • ke
7
2026-07-01 • via Nuitee
B
Brenda • solo_traveller • zw
9
Pros:

Staff was friendly, checking was seamless and my room was big,nice and very clean.

Cons:

Nothing

2026-07-01 • via Nuitee