Royal Park Hotel

Hotels
8.3 (334 reviews)
Шолохова, 29 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bed
Helpful staff
Convenient location
Good breakfast options
Free shuttle service
Cons:
Noisy environment
Some cleanliness issues
Minor breakfast quality concerns

Categories

Cleanliness
7.53
Cleanliness was mentioned as relatively good but had concerns about the bar fridge.
Service
9
The staff were described as kind, helpful, and accommodating, contributing to a positive experience.
Location
8.54
The location is convenient for airport access and nearby shopping.
Room Quality
7.99
Rooms were described as comfortable and quiet, with few issues reported.
Amenities
8.52
The hotel provides useful amenities like a free shuttle service and decent breakfast options.
Value for Money
8.48
Good value considering the services and overall experience.
Food and Beverage
8.03
Breakfast was good but could improve with fresher options.
Overall Experience
8.3
Overall positive experiences with some minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Amenities
Indulge in a TV, air conditioning, and a minibar in your room, along with a refrigerator and a private bathroom with bathrobes.

Breathtaking Views
Wake up to stunning mountain and city views from your room, with the option of satellite channels for entertainment.

Convenient Location
Located just 5 km away from Almaty International Airport, and within close proximity to popular attractions like Medeo and Shymbulak. Enjoy free parking during your stay.

Prepare to experience the perfect blend of luxury and convenience at Royal Park Hotel. Book now to secure your stay at this exquisite property.

Important information:

The hotel offers free airport shuttle service. Please inform the hotel of the flight details.

Guests aged 17 years and younger are kindly asked to present their birth certificate. When staying without their parents, they are also required to provide a notarized permission from one of the parents allowing them to stay at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 334 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
B
Baizak • family_with_children • kz
8
2026-07-25 • via Nuitee
A
Alya • extended_group • ae
2
Some girl’s lash extensions were on the towels, the rooms weren’t cleaned properly. They gave us a room with an AC that
Pros:

Nothing.

Cons:

Everything.

2026-07-25 • via Nuitee
L
LYDIA • solo_traveller • fr
8
Pros:

L'accueil et la prévenance de l'hôtesse. La qualité des équipements (lits, douches, clim...).

2026-07-24 • via Nuitee
K
Katarzyna • couple • pl
8
2026-07-22 • via Nuitee
D
Dara Melnyk • solo_traveller • ua
8
2026-07-21 • via Nuitee
I
Irina • solo_traveller • kz
10
2026-07-19 • via Nuitee
Султанов • solo_traveller • kz
10
2026-07-18 • via Nuitee
Юлия • solo_traveller • kz
9
Pros:

Очень удобная постель, мягкие подушки, одеяло.

Cons:

Душ требует обновления, сантехника уставшая

2026-07-16 • via Nuitee
Султанов • solo_traveller • kz
10
Pros:

Чисто,уютно

2026-07-12 • via Nuitee
Болат • couple • kz
10
2026-07-11 • via Nuitee
A
Alexander • couple • de
9
2026-07-11 • via Nuitee
Алексей • solo_traveller • kz
10
2026-07-09 • via Nuitee
M
MAR • solo_traveller • kz
3
差劲
Pros:

服务差劲👎🏻， 经理跟前台不沟通，说好了需要发票，需要往返的车辆，钱都付了，没安排车，还让人等其他客人才一起送机场，这是第二次了，换了经理都一样。 两次没有安排车辆，不靠谱。 不靠谱，不靠谱。

Cons:

服务差

2026-07-09 • via Nuitee
R
ruslynx • solo_traveller • kz
9
Pros:

Friendly staff, nice location

Cons:

Need a better working desk in the room

2026-07-06 • via Nuitee
B
Bota • family_with_children • kz
10
2026-07-04 • via Nuitee
محمد • solo_traveller • sa
8
👍🏻
Pros:

👍🏻

Cons:

👍🏻

2026-07-02 • via Nuitee
Константин • solo_traveller • kz
10
2026-07-02 • via Nuitee
K
Kirils • solo_traveller • lv
8
2026-07-02 • via Nuitee
Мадина • family_with_children • kz
10
2026-06-29 • via Nuitee
M
MAR • solo_traveller • kz
4
2026-06-28 • via Nuitee