City Heart Hotel

Hotels
8.8 (355 reviews)
13 Zurab Zhvania (former Dzmebi Zubalashvilebi) , Tbilisi City , GE

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No shower cabin
Small room size

Categories

Cleanliness
8.78
Reviews indicated the rooms were clean and well-maintained.
Service
9.25
Staff was frequently described as warm, kind, and attentive.
Location
9.29
The hotel is centrally located, near many attractions.
Room Quality
8.74
Rooms were described as functional, though some were small.
Amenities
8.27
Some amenities needed update, but basic necessities were provided.
Value for Money
8.73
Overall value appreciated, especially for a three-star hotel.
Food and Beverage
8.28
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.05
Overall, guests had a pleasant experience, meeting their expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:50

Property Description

Convenient Location
City Heart Hotel, nestled in the vibrant Mtatsminda district of Tbilisi City, offers easy access to iconic landmarks like Rustaveli Theatre and Freedom Square, perfect for exploring the city's cultural treasures.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and free WiFi. Enjoy a relaxing stay with our attentive room service and 24-hour front desk assistance.

Delicious Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before heading out to explore nearby attractions like Tbilisi Opera and Ballet Theatre and the National Botanical Garden of Georgia. Unwind in the hotel's proximity to points of interest like Tbilisi Concert Hall and Saint George's Armenian Cathedral.

Book your stay at City Heart Hotel for a memorable experience in Tbilisi City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 355 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
H
Henry • solo_traveller • us
9
Great place to stay in the center of Tbilisi
Pros:

The staff was friendly, the location was central, and the beds were comfortable.

2026-09-19 • via Nuitee
Асель • solo_traveller • kz
10
Pros:

Номер чистый, расположение 10/10, персонал супер приветливый. Если честно даже не ожидали такого сервиса. Мебель и сантехника вся новая. Атмосфера как в дорогом отеле. Обязательно приедим еще.

2026-09-17 • via Nuitee
L
Lara • solo_traveller • it
4
Pros:

position

Cons:

bathroom and breakfast

2026-09-16 • via Nuitee
C
Carl • solo_traveller • ca
10
2026-09-16 • via Nuitee
G
geraldine • solo_traveller • gb
9
Pros:

Staff very helpful, even made sandwiches for our early flight & arranged airport transfer.

2026-09-16 • via Nuitee
R
Rigoni • solo_traveller • it
8
Pros:

La posizione ottima e la pulizia

Cons:

La receptionist non si è comportata in modo professionale, parlava male sia il russo che l' inglese, e ci ha dato informazioni confusionarie sulla possibilità di parcheggiare per strada (ha fatto talmente tanta confusione che abbiamo dovuto chiedere informazioni al receptionist di un altro albergo lì vicino). La colazione era scarsa sia come quantità che come qualità.

2026-09-15 • via Nuitee
R
Rafael • solo_traveller • br
3
2026-09-14 • via Nuitee
M
mariam • solo_traveller • ge
8
2026-09-13 • via Nuitee
K
Kristina • extended_group • de
7
2026-09-13 • via Nuitee
Z
Ziyang • solo_traveller • cn
10
2026-09-11 • via Nuitee
D
Dana • solo_traveller • il
10
Pros:

Удобное расположение. Приветливые сотрудники. Чисто в номере. Завтрак хороший.

2026-09-11 • via Nuitee
A
Anna • extended_group • am
8
2026-09-10 • via Nuitee
K
Kaly • solo_traveller • kz
10
2026-09-10 • via Nuitee
M
MANUEL • extended_group • it
3
passeggiata a tblisi
Pros:

la posizione

Cons:

camera molto piccola per 4 persone, con una finestra che dava sul terrazzo di un altro inquilino estraneo all'hotel, tutto sporco questo terrazzo e senza privacy per noi. Doccia senza alcuna paratia quindi si bagnava tutto, bagno molto piccolo, colazione minima, senza scelta e in una stanza interamente chiusa quindi con odori da cucina, letti poco comodi

2026-09-08 • via Nuitee
L
Luca • solo_traveller • ch
10
2026-09-07 • via Nuitee
P
Pedro • couple • br
10
Very good place to stay. Great experience!
Pros:

The hotel is very pleasant and the people are extremely friendly!!

2026-09-05 • via Nuitee
T
Traveler_039 • solo_traveller • cy
5
It was ok and acceptable, but i won't choose this place to stay again.
Pros:

nice and clean room with all necessary facilities. Comfortable bed.

Cons:

poor breakfast. Strange area, small room, balcony view was very bad.

2026-09-02 • via Nuitee
G
GULIYEV • extended_group • az
8
2026-09-01 • via Nuitee
F
Federico • family_with_children • it
9
2026-08-31 • via Nuitee
T
Tamara • couple • ua
3
Чудове розташування — це єдиний плюс цього помешкання, все інше потребує кардинальних змін.
Pros:

Єдине що сподобалося це місце розташування.

Cons:

Мурахи бігали по столі і підлозі. їх було дуже багато
Сніданок який важко назвати сніданком
В кімнаті прокурені вже стіни і все що там є
Душ жахливий, вся ванна кімната(туалет) у воді після прийняття душу
Вологість на стільки сильна , що по всьому номеру літають мушки які заявляються від вологості

2026-08-29 • via Nuitee