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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Luggage storage
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Express check-in/check-out
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Tour desk
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Car hire
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Outdoor furniture
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Access to health care professionals
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Bicycle-friendly property
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Rooftop garden
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Martina Beach Hotel in Playa del Carmen offers a range of luxurious amenities for guests to enjoy, including free bikes, an outdoor swimming pool, a serene garden, and a delightful on-site restaurant.
Convenience and Service
Guests can expect top-notch service with a 24-hour front desk, a helpful concierge service, and complimentary WiFi throughout the property. The hotel's prime location, less than 1 km from the city centre and a short 12-minute walk from Playa del Carmen Beach, adds to the convenience.
Nearby Attractions
Explore nearby attractions such as Playacar Beach, just 2.5 km away, and the ADO International Bus Station located 2.7 km from the hotel. For travelers flying in, the Cozumel International Airport is the closest airport, situated 36 km from the accommodation.
Experience luxury, convenience, and top-notch service at Martina Beach Hotel. Book your stay now for an unforgettable experience!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
- the room was really nice, clean, and comfortable.
- I enjoyed the rooftop pool but it was much smaller than the images convey.
- They charge you for water bottles. They don’t have anywhere you can fill up on water and they use this as a strategy to get more money out of you.
- They also provide a room key that is easy to lose by design (imo). It’s a chip and a tiny ribbon that easily slips out of your swim trunks. They charge 100 mxn for a replacement.
La habitación
The front desk staff. They were all amazing and kind and even before I arrived, they were very responsive and accommodating. I wanted to make a special shoutout to one of the girls but I forgot her name sorry! I believe it starts with letter K… you’re an angel! Thank you so much!
Anyway, building is secure and there’s someone 24/7. Room is super spacious, bed was comfy and for the most part room was clean. The shower was very strong, I was worried about this from some reviews but I had no issues with mine. Housekeeping is not daily but you can request whenever you need room refresh. A/C and ceiling fan worked perfectly and I like that they have a full size mirror! Oh and blackout blinds!
It was generally clean but I kept noticing sheets were always stained and white towels provided were almost yellow. I never used them but I think those should no longer be provided for guests. Then I started noticing bites on my leg then hips.. so I had a feeling there might be bed bugs because this is only the second time I’ve experienced this. Front desk was very alert and checked it right away. I was about to leave in a few days so I didn’t want to change rooms though I was worried about my clothes so I had to wash all of them before packing and I moved my luggage away from the bed. Then housekeeping came to check and change sheets but she kept removing whatever she was finding on the sheets and mattress to the floor and kept telling me there’s nothing. She couldn’t have been more dismissive lol! There was only one housekeeper who was nice but the other lady who cleaned my room the very few times I asked and checked the bed made me feel uncomfortable, like I was bothering her.
Another thing I didn’t like is they were very very loud outside and you could hear everything, woke me up almost every day. And they also knock like the police, too loud lol! I got woken up one time so someone from the internet/cable company can check the modem in my room. I literally just woke up and a stranger was in my room looking at the modem for about 25mins. I don’t think that should’ve happened? Lol.
Anyway, no elevators but I didn’t mind this plus I requested to be on ground level anyway. It also says here there’s a gym but there is none so just be aware of that too.
El rooftop
La cama
Todo
.
Es un lugar como, para descansar y muy cuidadas las instalaciones me agrado volveré
Que no hay elevador, pero claro por las escaleras es mejor y menos peligro
Excelente ubicación
No tiene elevador
La habitación estaba muy obscura, tenía olor a humedad, al parecer no la ventilan.
Excelente estancia.,
...
Todo limpio y cómodo
Todo bien
I booked through bookings. com and the price was exactly what I was looking for and Coco Live Suites was exactly what I needed.. clean and comfortable and a great place to relax at the end of the night after visiting family and sites all day. Perfect location, only a couple of walking blocks near all the people and places ( 5th Ave, Oxxo, Mega Supermarket+ restaurants..) that I needed to be... I come to Playa del Carmen for a week once a year to visit family...I will be back
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