The Gatsby Hotel

Hotels
7.4 (908 reviews)
135 East Houston Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Free drinks
Cons:
Cleanliness issues
Noise from the street
Small rooms

Categories

Cleanliness
6.36
Several reviews mentioned issues with cleanliness, including hair and dirty spots left in rooms.
Service
7.83
Guests generally found the staff to be polite and helpful, though there were a few mixed remarks.
Location
8.87
The location received very positive feedback, with many highlighting proximity to public transport and attractions.
Room Quality
6.82
Feedback indicated some concerns about room quality, including noise and small size.
Amenities
7.35
Amenities such as free coffee and water were appreciated, but lack of laundry and other facilities noted.
Value for Money
7.31
The pricing relative to the location is decent, but some guests felt the experience didn't meet their expectations.
Food and Beverage
7.86
Complimentary drinks were well-received, but options for dining were limited.
Overall Experience
6.83
Overall, guests had mixed feelings but appreciated the location and amenities despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Convenient Location
Modern Room Amenities
24-Hour Front Desk and Concierge Services

Immerse yourself in the vibrant Lower East Side at The Gatsby Hotel. Enjoy modern amenities like a work desk and flat-screen TV in every room. Take advantage of our 24-hour front desk and concierge services for a hassle-free stay. With Bloomingdales just a short walk away, and iconic landmarks like the Empire State Building within reach, your New York City adventure begins at our doorstep. Book now to experience the perfect blend of comfort and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Nightly resort fee includes high speed internet access, two water bottles daily, and a login to Press Reader for the newspaper or magazines of your choice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 908 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 6.83
A
Adrienne couple us
9
No frills, but everything you need. Good price, perfect location!
Pros:

Great location!!

Cons:

It was fine💁‍♀️

2026-06-06 via Nuitee
J
Jayne couple us
8
2026-06-05 via Nuitee
S
Sara solo_traveller it
8
2026-06-03 via Nuitee
A
Alexander Peter couple de
6
2026-06-01 via Nuitee
L
Lisa Inserra family_with_children us
10
Great place!
Pros:

The Gatsby was perfect for what we needed to attend NYU graduation ceremonies. Relatively close to NYU, close to transportation, and Whole Foods! The room was sufficient for our needs, and it was clean and we had a pretty good view too.

2026-05-31 via Nuitee
M
Melanie family_with_children ie
6
2026-05-27 via Nuitee
M
Maria couple es
7
2026-05-26 via Nuitee
R
Rital couple us
10
2026-05-25 via Nuitee
K
katrin solo_traveller us
3
I will not stay there again.
Pros:

The location was fine.

Cons:

Well it’s a very basic room and a bed in it. They didn’t even have enough furniture for me to put my suitcase on. You can’t call the front desk from your room. It felt like I was in a prison or something. Not pretty at all.

2026-05-15 via Nuitee
D
Duncan solo_traveller ar
8
Pros:

The place and the reception

Cons:

No frigo bar

2026-05-13 via Nuitee
M
Marcelo couple br
6
2026-05-12 via Nuitee
M
Meera couple ca
8
It was great.
Pros:

The location was great. There was lots of grocery stores and coffee shops around and if you enjoy New York without the hustle and bustle of Times Square, this is perfect.

Cons:

Don’t really have a lot of complaints as the staff was kind and accommodating and their rooms were what you would expect for New York City. What I did not like was our personable belongings were not cared for in a manner which I would expect. We did have an area we could put our belongings, however, it was not secure, and people were going in and out of it consistently without the watchful eye of front desk.

2026-05-11 via Nuitee
M
Marcelo solo_traveller us
9
2026-05-11 via Nuitee
J
Joshua solo_traveller us
4
Hot water requires patience
Pros:

I liked how convenient the location of the hotel was

Cons:

I think its ironic that the hotel would put a sign in the bathroom about how they care about the environment and want to save water. Meanwhile, to get the sink or shower to run hot water, I was told that you had to leave the sink running for 10 min. I'm not kidding, it seriously took 10 min of the water running to get hot water. I don't understand how its possible for a hotel water system to be so messed up that thats the system to get a hot shower.

Also, its really hard to stay on the first floor of this hotel when the night desk person listen to TV on full blast

2026-05-08 via Nuitee
B
Beatrice couple it
7
2026-05-07 via Nuitee
S
Savannah couple us
10
2026-05-06 via Nuitee
Y
Yadira couple us
4
Ehh
Pros:

The distance from everything

Cons:

The noise !! People talking loud in and outside hotel , slamming doors , no toilet paper.

2026-05-04 via Nuitee
L
Lindsay couple us
5
2026-05-04 via Nuitee
T
T solo_traveller gb
7
2026-05-04 via Nuitee
C
Constantine solo_traveller gr
7
Pros:

Great location !

Cons:

A bit noisy and no hot water in the afternoon.

2026-05-03 via Nuitee