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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Adult only
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Prime Location in Shenzhen
Enjoy the convenience of being close to top attractions like Shenzhen Civic Centre and Shenzhen Stadium.
Modern Amenities
Experience comfort and luxury with air conditioning, flat-screen TV, minibar, and free WiFi in every room.
Exceptional Services
Benefit from a 24-hour front desk, shuttle service, room service, and a delicious buffet breakfast daily.
Ready to experience the best of Shenzhen? Book your stay at Sun Garden Hotel now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 13 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Location
Cleanliness, there was one gym machine there for resistance training.
性價比高
沒有
Near to the Shenzhen north railway station for faster reaching . It’s located in main road . Taxi access is easier .
Morning breakfast is complementary, it’s very tasty and good hygienic. I like the food . Indian’s can try this hotels . Food similar to Indian tastes.
Not specific
It’s location
The breakfast don’t have options for non Chinese travellers
干净，态度好
地点交通有点不方便
In spite of all that I didn't like. It's hard to complain about this place in terms of overall value for money; I suspect most of my gripes would be non-issues to the locals, but read on...
This is not a hotel a I could reasonably recommend to any tourist who doesn't speak fluent Mandarin.
Whether it's fair or not, I have come to expect that any hotel listed on booking.com should be prepared to cater to foreign tourists. Not this one though.
I made some very simple requests prior to arrival like e.g. to remove the bed runners and any throw pillows from the room (these sure as hell aren't going to be clean at a budget Chinese hotel anyway), but these simple requests were ignored because no one at the hotel could read my request. Of course, I can't blame locals for not speaking my language, but I DO blame them for the attitude that must come with just choosing to ignore a message that they couldn't read.
The breakfast was a buffet style random assortment of Chinese food: fried rice, noodles, stirfry vegetables, buns, congee; you get the idea. I'm actually neutral on this, but thought it would be informative and a fair warning to mention to any potential guests thinking of staying here who grew up outside of China.
For me the cherry on top among the various small things that irked me about this place must have been that the standard wall sockets (at least in my room) don't work when you try to plug in a phone charger... they have one dedicated socket at the bedside with various cable headers but in order for you to use it they make you scan a QR code and PAY to charge your phone...
The location is good near the north train station, the facilities are very clean and nice, the service people is great, specially there’s this woman that helped me a lot on my first night, when I asked her name, she told me to identify her as “016”, well 016 thanks a lot for your service!!
The staff were very helpful.
Everything looks good, no complain
Рядом с вокзалом. Нам это и надо было. Сервис хороший. Есть завтраки. Есть все принадлежности
Чуть было грязновато, но за свои деньги хорошо.
No one speaks english at all.
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