Sun Garden Hotel

Hotels
7.7 (67 reviews)
Intersection of Meilong Road and Minfeng Road, Minzhi Street , Shenzhen , cn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Services
Cons:
No one speaks English at all.

Categories

Cleanliness
5.63
No one speaks English at all, indicating possible communication issues regarding cleanliness.
Service
8.1
Services were noted positively.
Location
8.14
Standard quality for this hotel tier.
Room Quality
8.09
Standard quality for this hotel tier.
Amenities
8.12
Standard quality for this hotel tier.
Value for Money
8.08
Standard quality for this hotel tier.
Food and Beverage
8.13
Standard quality for this hotel tier.
Overall Experience
7.3
Mixed feelings due to language barriers, but some services were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-16 13:02

Property Description

Prime Location in Shenzhen
Enjoy the convenience of being close to top attractions like Shenzhen Civic Centre and Shenzhen Stadium.

Modern Amenities
Experience comfort and luxury with air conditioning, flat-screen TV, minibar, and free WiFi in every room.

Exceptional Services
Benefit from a 24-hour front desk, shuttle service, room service, and a delicious buffet breakfast daily.

Ready to experience the best of Shenzhen? Book your stay at Sun Garden Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 67 reviews
Cleanliness: 5.63
Service: 8.1
Location: 8.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 7.3
J
Justus solo_traveller ke
9
2026-07-10 via Nuitee
M
Mario i Izula solo_traveller pl
10
Pros:

Doskonała lokalizacja. Cudowne śniadanie. Szybkie windy. Sprzątnie codziennie. Bardzo miły kucharz mówiący w języku angielskim. Przepiękny widok z potężnych okien. Gorąco polecamy.

2026-07-09 via Nuitee
G
Guy family_with_children us
8
reception and stuff good customer service and the chef in the restaurant was amazing
Pros:

Close to Shenzhen railway

Cons:

My son had a lot of rush on the skin maybe due to bedbug???

2026-07-09 via Nuitee
U
Umar solo_traveller pk
7
2026-07-03 via Nuitee
B
Boon Khee solo_traveller sg
8
Pros:

The staff were helpful. They lend me the cable fir charging my phone cos the one I brought from home is not suitable for use at the hotel. They helped me book a cab to the airport. I like tge breakfast in the hotel n they have coffee.

Cons:

Nothing that I didn't like

2026-06-28 via Nuitee
A
Alexey solo_traveller gb
10
2026-06-20 via Nuitee
G
Garczyński extended_group pl
3
Najgorszy hotel jaki odwiedziłem w Chinach
Pros:

Godna polecenia jest restauracja naprzeciwko hotelu

Cons:

Smród papierosów personel hotelu nie reaguje na gości którzy palą wszędzie w tym w windach na korytarzach i sali gdzie jest serwowane śniadanie. Samo śniadanie to dramat, jest bardzo skromne, niesmaczne. Nie ma kawy. Hotel nie świadczy usług transferu na dworzec kolejowy.

2026-06-17 via Nuitee
S
Sameh Megally solo_traveller eg
9
2026-06-15 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-06-07 via Nuitee
T
Tisa Oi Kuen couple au
8
A short didi trip to MTR or Shenzhen North High Speed station. Good
2026-06-06 via Nuitee
L
Lkha couple mn
4
Цэвэрлэгээ хангалтгүй.
Pros:

Үнэ боломжийн

Cons:

Интернет маш их асуудалтай. Wifi заавал хятад дугаартай байж ордог.

2026-06-01 via Nuitee
W
weimin solo_traveller au
8
2026-05-24 via Nuitee
D
Darragh couple ie
5
Disappointing but have stayed in worse
Pros:

Location

Cons:

Cleanliness, there was one gym machine there for resistance training.

2026-05-23 via Nuitee
C
Chien-Tung couple tw
10
很不錯
Pros:

性價比高

Cons:

沒有

2026-05-15 via Nuitee
S
Suresh solo_traveller in
10
Hotel at good location and good food
Pros:

Near to the Shenzhen north railway station for faster reaching . It’s located in main road . Taxi access is easier .

Morning breakfast is complementary, it’s very tasty and good hygienic. I like the food . Indian’s can try this hotels . Food similar to Indian tastes.

Cons:

Not specific

2026-04-28 via Nuitee
S
Semere extended_group et
7
The staff was very helpful and professional. But, most of them don’t speak English.
Pros:

It’s location

Cons:

The breakfast don’t have options for non Chinese travellers

2026-04-26 via Nuitee
J
Juan Sebastián extended_group fr
10
2026-04-26 via Nuitee
S
S M Shafi Kamal solo_traveller tr
9
2026-04-24 via Nuitee
couple nl
8
Pros:

干净,态度好

Cons:

地点交通有点不方便

2026-04-24 via Nuitee
C
Calvin couple gb
5
Pros:

In spite of all that I didn't like. It's hard to complain about this place in terms of overall value for money; I suspect most of my gripes would be non-issues to the locals, but read on...

Cons:

This is not a hotel a I could reasonably recommend to any tourist who doesn't speak fluent Mandarin.

Whether it's fair or not, I have come to expect that any hotel listed on booking.com should be prepared to cater to foreign tourists. Not this one though.

I made some very simple requests prior to arrival like e.g. to remove the bed runners and any throw pillows from the room (these sure as hell aren't going to be clean at a budget Chinese hotel anyway), but these simple requests were ignored because no one at the hotel could read my request. Of course, I can't blame locals for not speaking my language, but I DO blame them for the attitude that must come with just choosing to ignore a message that they couldn't read.

The breakfast was a buffet style random assortment of Chinese food: fried rice, noodles, stirfry vegetables, buns, congee; you get the idea. I'm actually neutral on this, but thought it would be informative and a fair warning to mention to any potential guests thinking of staying here who grew up outside of China.

For me the cherry on top among the various small things that irked me about this place must have been that the standard wall sockets (at least in my room) don't work when you try to plug in a phone charger... they have one dedicated socket at the bedside with various cable headers but in order for you to use it they make you scan a QR code and PAY to charge your phone...

2026-04-13 via Nuitee