Hotel Moctezuma La Villa

Hotels
7.8 (95 reviews)
Moctezuma #21 Col. Aragon La Villa, Del. Gustavo A.Madero , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Grocery deliveries
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
7.58
Guests reported issues with odors and lack of hot water, impacting cleanliness perception.
Service
8.05
Standard quality for this hotel tier, with some reports of unsatisfactory interactions with staff.
Location
10
Many guests positively highlighted the hotel's proximity to the Basilica.
Room Quality
7.04
Comments regarding hard beds and small room sizes indicated mixed feelings.
Amenities
6.57
Lack of elevators and no breakfast service negatively impacted the amenities score.
Value for Money
8.53
While some felt prices were high for the offered quality, others found it reasonable given the location.
Food and Beverage
6.08
No breakfast service and problems with currency exchange lowered this rating.
Overall Experience
8.57
Guest experiences were varied, suggesting mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:17

Property Description

Prime Location
Located in the heart of Villa de Guadalupe district, Hotel Moctezuma La Villa offers easy access to popular attractions such as Basilica of Our Lady of Guadalupe and Palacio de Correos.

Comfortable Rooms
Experience comfort and convenience in our well-equipped rooms featuring modern amenities, including flat-screen TVs, private bathrooms, and city views from the patio.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, and free WiFi services. Indulge in room service and relax with complimentary toiletries and a CD player in every room.

Book your stay at Hotel Moctezuma La Villa for a memorable experience in Mexico City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 95 reviews
Cleanliness: 7.58
Service: 8.05
Location: 10
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 6.08
Overall Experience: 8.57
F
Francisco • couple • mx
9
muy bien
Pros:

no desayunamos ahi
la ubicacion esta muy bien

Cons:

que pedi una toalla y no me la dieron me sucedio que sin querer se me mojo en el lava manos por eso la pedi

2026-06-06 • via Nuitee
S
Sandra • solo_traveller • co
8
2026-06-05 • via Nuitee
E
Erendira Gabriela • solo_traveller • mx
10
2026-06-04 • via Nuitee
B
Beda jr • extended_group • ph
6
Okay
Pros:

Near Basilica of Guadalupe

Cons:

No air conditioning or fan - it’s a motel

2026-05-30 • via Nuitee
V
Valerio Garcia • solo_traveller • mx
2
Cons:

La habitación estaba sucia y habia cucarachas

2026-05-28 • via Nuitee
M
Manuel alfredo • couple • mx
8
Muy buena estancia y precio
Pros:

Excelente ubicacion

Cons:

No tienen aire acondicionado de perdida abanicos de techo o pie

2026-05-27 • via Nuitee
A
andrea • extended_group • us
7
Pros:

a comfortable basic place

2026-05-26 • via Nuitee
M
Mike • couple • us
6
Cons:

Food store price is too high.

2026-05-25 • via Nuitee
M
Michelle • solo_traveller • de
9
Pros:

La ubicación para lo que necesitaba (llegar temprano a la Central Norte), ofrecen ventilador en la habitación, recepción de 24hrs,

Cons:

Se escucha todo de todo de las otras habitaciones 😅
La habitación solo tenía un enchufe, había que elegir entre cargar el teléfono o prender el ventilador

2026-05-25 • via Nuitee
F
Fabiola • couple • mx
1
No pudimos descansar
Pros:

No aplico

Cons:

Que durante la noche, alguien intento entrar a la habitación

2026-05-25 • via Nuitee
D
Dulce Andrea • family_with_children • mx
10
agradable
Pros:

buena ubicación

Cons:

sin comentarios

2026-05-22 • via Nuitee
A
Amairani • solo_traveller • mx
8
Pros:

La ubicación y la limpieza

Cons:

No contaba con aire acondicionado y para la limpieza del cuarto me dijeron que era a las 10 u 11 de la mañana pero a mí cuarto siempre iban como a la 1 de la tarde y a esa hora yo ya estaba ahi.

2026-05-14 • via Nuitee
F
Figueroa • solo_traveller • mx
10
Pros:

El hotel esta cerca a donde fui a visitar

2026-05-12 • via Nuitee
E
Erendira Gabriela • solo_traveller • mx
8
2026-05-11 • via Nuitee
M
Michael • solo_traveller • ec
9
2026-05-07 • via Nuitee
F
Francisco • solo_traveller • mx
9
2026-05-07 • via Nuitee
M
Martin • solo_traveller • mx
9
Mi estancia en México
Pros:

Es céntrico se adapto a mi gusto

Cons:

Que no había aire acondicionado

2026-05-06 • via Nuitee
J
Jean Paul • solo_traveller • mx
8
Pros:

La ubicación

Cons:

No tiene aire acondicionado, está muy caliente la habitación

2026-05-04 • via Nuitee
C
Carmen • couple • us
1
Hate it
Pros:

Not to far from shops

Cons:

Staff where rude and asked for a suite and got something smaller

2026-05-04 • via Nuitee
R
Ruty • family_with_children • us
7
2026-04-27 • via Nuitee