Hotel Moctezuma La Villa

Hotels
7.8 (112 reviews)
Moctezuma #21 Col. Aragon La Villa, Del. Gustavo A.Madero , Mexico City , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Amenities
Food and Beverage

Categories

Cleanliness
7.58
Guests reported issues with odors and lack of hot water, impacting cleanliness perception.
Service
8.05
Standard quality for this hotel tier, with some reports of unsatisfactory interactions with staff.
Location
10
Many guests positively highlighted the hotel's proximity to the Basilica.
Room Quality
7.04
Comments regarding hard beds and small room sizes indicated mixed feelings.
Amenities
6.57
Lack of elevators and no breakfast service negatively impacted the amenities score.
Value for Money
8.53
While some felt prices were high for the offered quality, others found it reasonable given the location.
Food and Beverage
6.08
No breakfast service and problems with currency exchange lowered this rating.
Overall Experience
8.57
Guest experiences were varied, suggesting mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:17

Property Description

Prime Location
Located in the heart of Villa de Guadalupe district, Hotel Moctezuma La Villa offers easy access to popular attractions such as Basilica of Our Lady of Guadalupe and Palacio de Correos.

Comfortable Rooms
Experience comfort and convenience in our well-equipped rooms featuring modern amenities, including flat-screen TVs, private bathrooms, and city views from the patio.

Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, and free WiFi services. Indulge in room service and relax with complimentary toiletries and a CD player in every room.

Book your stay at Hotel Moctezuma La Villa for a memorable experience in Mexico City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.8
Based on 112 reviews
Cleanliness: 7.58
Service: 8.05
Location: 10
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 6.08
Overall Experience: 8.57
C
Carlos Alberto • extended_group • mx
8
Muy agusto.
Pros:

No hubo desayuno. Buena ubicación para el evento al que asistí

Cons:

Servicio de televisión, no funcionó el control y no encendió. Puerta del baño sin cerrar bien.

2026-10-19 • via Nuitee
A
ANGELICA MARIA • family_with_children • co
8
2026-10-15 • via Nuitee
A
Acapulco • solo_traveller • mx
9
Se canceló mi vuelo en conección.
Pros:

El espacio, la cercanía a la Basílica que era mi objetivo mientras esperaba mi siguiente vuelo.

Cons:

Había mucho ruido en la calle

2026-10-14 • via Nuitee
M
Margarita • family_with_children • us
9
Muy bien
Pros:

La ubicación con la basílica de la virgen de Guadalupe es excelente.

Cons:

Que no había aire acondicionado

2026-10-08 • via Nuitee
G
Garcia • solo_traveller • mx
10
Pros:

Que esta cerca de la villa y la avenida

2026-09-04 • via Nuitee
L
LIGIA ELENA • solo_traveller • ec
10
2026-08-15 • via Nuitee
J
Juan Pablo • solo_traveller • us
10
2026-08-15 • via Nuitee
A
Alonso ledo • solo_traveller • mx
8
Pros:

La limpieza y ubicacion

Cons:

Baños muy estrecho ..la suits no tenía nada en particular para ese precio

2026-08-10 • via Nuitee
E
Eduardo cardenas • solo_traveller • mx
10
Pros:

Exelente

2026-08-08 • via Nuitee
V
Valeria • solo_traveller • mx
2
2026-08-03 • via Nuitee
D
Dong Uk • solo_traveller • kr
1
2026-07-23 • via Nuitee
Z
Zoila • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La confusión que hubo con la reserva, mejor me hubieran dicho desde el principio que no se podía cambiar.

2026-07-14 • via Nuitee
L
Lorenzo • couple • cr
9
2026-07-10 • via Nuitee
E
Edson Fernando • solo_traveller • gt
9
Pros:

Las instalaciones

2026-07-05 • via Nuitee
B
Beda jr • solo_traveller • ph
6
Convenient to the Basilica
Pros:

Location which is near Basilica of Our Lady of Guadalupe

Cons:

Don’t feel secure

2026-06-27 • via Nuitee
E
Edson Fernando • solo_traveller • gt
10
Pros:

El agua caliente, y la limpieza

Cons:

El protector de la cama hace mucho ruido

2026-06-26 • via Nuitee
G
González Melo • solo_traveller • co
6
Pros:

Buena atención

Cons:

Tiene olor a cañería por momentos y algunas cucarachas.

2026-06-24 • via Nuitee
P
Percy • solo_traveller • us
10
2026-06-24 • via Nuitee
D
Daniela • extended_group • us
8
2026-06-22 • via Nuitee
D
DANIEL FERNANDO • extended_group • co
10
Tranquilo y cómodo
Pros:

Bastante sencillo de llegar al hotel

Cons:

La zona por la noche

2026-06-18 • via Nuitee