Al Khatiri Hotel

Hotels
7.5 (354 reviews)
LOT PT 1761 BANDAR BARU KUBANG KERIAN KOTA BHARU , Kubang Kerian , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Unclean room
Basic amenities missing
Rude reception staff

Categories

Cleanliness
5.75
Guests reported unclean and old rooms with issues such as a smelly environment.
Service
9.25
Staff were described as helpful. However, one review mentioned rude reception staff.
Location
9.25
The location is consistently praised for being strategic and good.
Room Quality
7.25
While some guests had a good rest, there were complaints regarding worn mattresses and uncomfortable seating.
Amenities
6.75
Basic amenities were lacking, with several mentions of missing items like toiletries and no breakfast provided.
Value for Money
7.75
Considered value for money by some, but complaints about room size and facilities.
Food and Beverage
5.75
No breakfast provided; guests expressed disappointment.
Overall Experience
8.25
Overall guest experience was mixed with both positive and negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:01

Property Description

Convenient Location: Set only 7.2 km from Kelantan Golf & Country Club, Al Khatiri Hotel is easily accessible.

Modern Amenities: Enjoy a comfortable stay with facilities like a restaurant, room service, and free WiFi throughout the property.

Comfortable Rooms: Rest peacefully in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries.

Book now for a pleasant stay at Al Khatiri Hotel and make the most of your trip to Kubang Kerian, Kelantan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 354 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 8.25
A
Afiqah • solo_traveller • my
10
Pros:

Everything

Cons:

Tv no channel

2026-09-16 • via Nuitee
A
Abdullah • solo_traveller • my
8
2026-09-09 • via Nuitee
A
Azlin • solo_traveller • my
6
Pros:

The service was great

2026-09-04 • via Nuitee
H
Hasaneda • solo_traveller • my
8
Pros:

Staff so helpful and kind.

Cons:

Iron board outside. Suggestion every room has their own iron & ironboard.

2026-08-31 • via Nuitee
S
Siti Zulaika • solo_traveller • my
5
Pros:

Lobi dan reception bagus. Urusan check in /out mudah dan cepat. Cantik hiasan di lobi..bersih dan wangi

Cons:

Bilik kurang bersih. Byk habuk di bingkai katil..meja dan tandas pon kurang bersih/berbau. Nampak mcm tidak ada persiapan mengemas sebelum ada tetamu masuk. Paip sinki kecil. Bilik tidak ada peti ais dan sedikit berbau hapak..saiz agak kecil berbanding hotel lain yg pernah sy byr harga mcm ni.
Tilam pon rasa kurang selesa sebab tenggelam

2026-08-31 • via Nuitee
L
Liyana • couple • my
1
2026-08-30 • via Nuitee
H
Hanim • solo_traveller • my
7
2026-08-22 • via Nuitee
S
souad • family_with_children • fr
6
Bon emplacement mais l’établissement est pas très propre
Pros:

L’emplacement.

Cons:

Poussière. Saleté , très vieillot

2026-08-21 • via Nuitee
B
Balkish • solo_traveller • my
6
Short trip
Pros:

The location

Cons:

To improve on the cleanines

2026-08-15 • via Nuitee
Z
Zatil • solo_traveller • my
8
2026-08-13 • via Nuitee
M
MUHAMMAD SYAFIQ • solo_traveller • my
7
2026-08-06 • via Nuitee
S
Suryanty • solo_traveller • my
8
Baiki shower
Cons:

Air Shower x panas sangat

2026-08-05 • via Nuitee
R
Rahimin • solo_traveller • my
10
2026-07-22 • via Nuitee
M
mohd azli • solo_traveller • my
6
Pros:

Environment n facilities quite good

Cons:

Parking is not enough

2026-07-22 • via Nuitee
S
shaharuddin • couple • my
9
2026-07-20 • via Nuitee
A
AFREYZ • couple • my
10
2026-07-19 • via Nuitee
N
Nur Asreena • family_with_children • my
8
2026-07-14 • via Nuitee
C
Chandran • solo_traveller • my
9
Pros:

Everything was good

Cons:

Water heater didn't work. Cold shower sucks

2026-07-10 • via Nuitee
S
Suriani • couple • my
2
Never again. I used to stay here before for quite sometimes. It is not well maintained anymore
Pros:

Friendly staff

Cons:

I believe the bedsheet was not changed as i see food crumbs and dried body fluid! It was updside down too. I have pictures as proofs. The bathroom was dirty with a baby roach roaming around.

2026-07-09 • via Nuitee
D
Dila • family_with_children • my
7
2026-07-09 • via Nuitee