Hilton Turin Centre

Hotels
Hilton Hotels & Resorts
8.1 (394 reviews)
Via dell'Arcivescovado, 18 , Turin , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent central location
Cons:
Inadequate food options and service
Issues with room amenities

Categories

Cleanliness
7.63
Several reviews mentioned issues such as a missing shower head and inadequate heating in the room.
Service
9
General sentiment about staff being helpful and friendly, despite some negative experiences.
Location
8.84
Multiple reviews highlighted the hotel's excellent central location.
Room Quality
8.09
Comments indicate that rooms were spacious and comfortable, though there's room for improvement.
Amenities
7.62
Limited mentions of available amenities, but noted issues with the lack of a minibar and parking.
Value for Money
8.08
Assessments of pricing considering the overall service level provided.
Food and Beverage
7.33
Breakfast had limited options and service issues were reported.
Overall Experience
8.2
Overall sentiment reflects a mix of positive elements overshadowed by specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:03

Property Description

Experience luxury and convenience in the heart of Turin at Allegroitalia Silver Palace. Fitness Centre and Bar: Stay active and unwind with our onsite fitness center and bar. Delicious Dining: Indulge in exquisite meals at the restaurant and enjoy 24-hour room service. Comfortable Accommodation: Relax in air-conditioned rooms with modern amenities like a flat-screen TV and private bathroom. Book now to elevate your stay at Allegroitalia Silver Palace.

Important information:

Spa access is a feePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 13 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 394 reviews
Cleanliness: 7.63
Service: 9
Location: 8.84
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.33
Overall Experience: 8.2
L
Laura couple it
8
Torneremo a Torino ma in un altro hotel
Pros:

Pulito e buona posizione

Cons:

Hotel molto sopravvalutato!!! Colazione parte dolce con soltanto croissant e 1 crostata un po Age’ in camera non c’èra ne una penna ne blocco notes frigo bar con SOLO 2 bottiglie di acqua!! Completamente vuoto non vi era neanche un qualcosa da mangiare o bere bagno con minimo indispensabile nessun set di cortesia ( cosa invece normale in un 5 stelle) senza considerare che per raggiungere la camera abbiamo dovuto prendere 2 ascensori e camminare x 10 minuti!! No non torneremo più in questo hotel

2026-06-13 via Nuitee
G
Gualberto extended_group it
9
2026-06-12 via Nuitee
R
Robbert extended_group nl
9
2026-06-11 via Nuitee
C
Chipo extended_group zw
8
2026-06-11 via Nuitee
F
francesca solo_traveller it
10
2026-06-07 via Nuitee
R
Robert couple fr
7
2026-06-07 via Nuitee
C
Chris couple ch
10
2026-06-07 via Nuitee
C
Codoris solo_traveller li
9
2026-06-06 via Nuitee
C
Cammilleri couple it
10
Hotel accogliente e comodo al centro di Torino. Servizi eccellenti
Pros:

Accoglienza e la struttura

Cons:

Nulla

2026-06-06 via Nuitee
Y
yaşar alp couple tr
8
Otelin kahvaltı salonun dıışında kaşan genelini beğendim
Pros:

Merkeze yürüme mesafesinde güzel konum, odalar güzel, otel güzel

Cons:

Kahvaltıyı standart altı buldum ayrıca sabahları halatla girişi kapatmaları ve giriş yerine bir personel koymamalarını çok kaba buldum. Halatın başında birisi gelsin engeli kaldırsın diye beklemek kötü hissiyat. Hiltonlarda bir tek bu otelde gördüm. Ayrıca kahvaltıyı bitime 15 dk önce toplamaya çalışmalarını da nezaketsiz ve kaba buldum. Kahvaltı personeli bitsede gitsek tarzı sertti.

2026-06-05 via Nuitee
N
Naif solo_traveller gb
1
The hotel is experience lies somewhere in between a scam and a serious rip off.
Pros:

The location.

Cons:

Firstly, the hotel is presented as having a spa facility on Booking.com, without clearly indicating that access comes from an external business and hence subject to an additional charge (€40 per person, for 90 minutes).
Secondly, and more concerning, the condition of the bathroom fell below acceptable standards for a hotel of this category and price point (€320 per night). As shown in the attached images, there was visible mould, grime and staining along grout lines in the shower and bath area, indicating poor cleaning and maintenance.

2026-06-05 via Nuitee
F
Fausta family_with_children it
8
2026-06-04 via Nuitee
A
Alessandro solo_traveller it
6
2026-06-03 via Nuitee
R
Ricky D solo_traveller gb
10
2026-06-03 via Nuitee
L
Liubov couple it
8
2026-06-01 via Nuitee
A
Aleksandr couple ru
9
2026-05-31 via Nuitee
A
Angelica couple it
8
2026-05-29 via Nuitee
N
Norman solo_traveller fr
9
Spacious Art Deco hotel with great service
Pros:

We had a very pleasant stay at the Hilton Turin. The room was extremely spacious, and the Art Deco style throughout the hotel is absolutely beautiful. For art and design lovers, it is a great place to stay.

The fitness room was practical and convenient, and we also really appreciated that the hotel is pet friendly.

The welcome at reception was very good and efficient, exactly how I like it. We also booked the spa as an extra. It was enjoyable, with a sauna, hammam, and other facilities, although at €40 per person it felt a little expensive for the overall service.

Overall, a very nice stay in a beautiful and comfortable hotel.

Cons:

Breakfast was good, but quite classic for a hotel of this standard. A barista would be a welcome addition, as well as freshly prepared eggs by a cook without having to pay an extra €10. That said, we appreciated some of the homemade products.

2026-05-29 via Nuitee
G
giorgio solo_traveller ae
5
2026-05-29 via Nuitee
R
Reto couple ch
9
2026-05-29 via Nuitee