Facilities

ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Friendly and helpful staff
Cons:
Noise from nightclub
Misleading location information

Categories

Cleanliness
9.5
Most reviews mention cleanliness positively, but some complaints suggest better attention to detail.
Service
10
Reviews highlight the helpfulness of the staff, though some comments on communication suggest there's room for improvement.
Location
8.5
Several complaints regarding distance from city center and noise from nearby nightlife.
Room Quality
10
Rooms are generally described as clean, comfortable, and well-equipped.
Amenities
9.5
Amenities received some positive notes, although issues with restaurant availability were raised.
Value for Money
9.5
Many reviews praise good price-quality ratio despite some complaints on booking inconsistencies.
Food and Beverage
9
Mixed reviews: while breakfast is appreciated, restaurant issues were noted.
Overall Experience
10
Overall experiences tend to be positive, but noise issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:54

Property Description

Luxurious Accommodation
Indulge in 4-star comfort at Igit Plaza Hotel, featuring stylish rooms with modern amenities like flat-screen TVs and air conditioning.

Exceptional Services
Enjoy top-notch services including a concierge service, room service, and a 24-hour front desk to cater to all your needs during your stay.

Delicious Dining Options
Start your day right with a delicious breakfast buffet offering a variety of options, from à la carte to continental delights.

Book your stay at Igit Plaza Hotel now for an unforgettable experience in Gyumri!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 227 reviews
Cleanliness: 9.5
Service: 10
Location: 8.5
Room Quality: 10
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
A
Andrey • couple • ru
6
Менеджер Рафаэль пытался компенсировать как мог неудобства и даже сделал скидку 50% за проживание. Если бы не этот шум т
Pros:

Новый отель с красивой лестницей и лифтом, отличным завтраком с клубникой и черешней, есть сосиски, омлет, яйца, йогурт, сухофрукты и гарниры, вкусные блинчики с мясом и сметаной.
В номере большой санузел с большой душевой кабиной, правда полотенца немного пахнут какой то химией.

Cons:

Очень шумно в номере из банкета в ресторане на 1-ом этаже, как будто музыка играет прям в номере.
Парень на ресепшен сказал что все закончится в 21-30 или в 22-00, но реально закончилось в 23-00

2026-06-13 • via Nuitee
M
Melkonyan • solo_traveller • am
10
2026-06-11 • via Nuitee
B
beyer • solo_traveller • fr
9
Pros:

L:emplacement la propreté

2026-06-11 • via Nuitee
S
Shogher • couple • am
8
2026-06-07 • via Nuitee
H
Hovhannes • couple • am
10
2026-06-06 • via Nuitee
E
Elena • family_with_children • cy
10
2026-06-02 • via Nuitee
M
Milena • family_with_children • am
5
Pros:

The hotel is generally nice, clean, in a good location.

Cons:

The night I stayed there with my family there was a party in the conference room on the same floor and there was loud music playing until 11pm. I work remotely and I had work to do most of the late afternoon into night and I would have appreciated being told about it in advance so I could have booked another place to be able to focus on my work. The room we had in what I believe is the right wing of the hotel had a general sewage smell, which made the stay unpleasant even if the room was clean and had everything we needed. The family room on the 3rd floor has one badly worn out mattress that we didn't notice until the morning after we stayed.

2026-05-28 • via Nuitee
M
Mohammed • family_with_children • ae
8
المكان جمل يوجد شطاف نظيف اخترت في اليوم الثاني غرفة دلوكس جانت جداً مريحة ونظيفة الموظفون جيدون
Pros:

كل شيئ جميل في المكان المرافق جيدة وكل شئ نظيف وتعامل الموظفين جيد

Cons:

العزل سكنت في غرفة 305 كاننا في الشارع

2026-05-28 • via Nuitee
L
Lucio • couple • it
9
Pros:

Hotel moderno con posteggio davanti l’ingresso.
Stanza ampia e pulita con letto confortevole. Buon rapporto qualità-prezzo. Personale gentile e disponibile

2026-05-26 • via Nuitee
M
Marine • couple • am
8
2026-05-24 • via Nuitee
G
Gkevork • family_with_children • cy
9
2026-05-23 • via Nuitee
N
Narine • solo_traveller • ge
10
Pros:

Персонал в отеле выше всяких похвал.Встреча ,заселение все очень понравилось. Комната обратная и чистая. Есть абсолютно все банные принадлежности. Попросили на 1 час позже выехать без проблем продлили. Обязательно вернёмся и рекомендую 100%.
Цена качество супер

2026-05-15 • via Nuitee
P
PANAGIOTIS • solo_traveller • cy
8
2026-05-14 • via Nuitee
S
Sarkis • solo_traveller • ru
8
2026-05-13 • via Nuitee
A
Ashkhen • couple • am
10
2026-05-11 • via Nuitee
L
Lilit • couple • am
10
2026-05-10 • via Nuitee
M
Martyn • couple • am
10
2026-05-08 • via Nuitee
A
Artyom • couple • es
10
2026-05-07 • via Nuitee
H
HRAND • couple • se
8
2026-05-06 • via Nuitee
S
Sergey Burashnikov • extended_group • ru
10
Идеальный отель для знакомства с Гюмри
Pros:

Заселялись в 12 часов ночи. Нас встретили великодушно и комфортно заселили. Номер шикарный. Матрасы очень удобные. Идеальная чистота. Кофе, чай. Средства гигиены. Местоположение очень удобное к центру и для путешествующих транзитом.

2026-05-05 • via Nuitee