The Royal Forest - A Heartwood Inn

Hotels
9.1 (518 reviews)
4 Ranger's Road , Chingford , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Dirty room
Service delays

Categories

Cleanliness
7.43
Negative feedback regarding cleanliness with mentions of dirty room and bites from fleas.
Service
9.4
Mostly positive sentiment, although one negative experience with a barman.
Location
9.94
Positive comments about the location near Epping Forest and convenience.
Room Quality
9.39
Rooms praised for comfort and decor, though some critiques regarding furniture placement.
Amenities
9.42
Positive comments on extra touches in the rooms, with some amenities being well received.
Value for Money
9.38
Comments indicate that the hotel provides good value for the price.
Food and Beverage
8.93
Food quality was praised, but some issues with breakfast beverage service.
Overall Experience
8.9
Generally positive experiences shared, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:43

Property Description

Luxurious Accommodation
Experience a comfortable stay in our elegantly furnished rooms equipped with modern amenities for your convenience.

Dining Excellence
Delight your taste buds with delicious meals at our onsite restaurant serving a variety of culinary delights to satisfy your cravings.

Convenient Location
Located just a short distance from popular attractions, our hotel offers easy access to explore the surrounding areas during your stay.

Book now at The Royal Forest for a delightful and unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 518 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 8.9
C
Christopher solo_traveller gb
9
North london gem
Pros:

The charm of the building and welcoming staff.

Cons:

The breakfast was slow being bought out and the poached eggs were cold. It looked as though they had been cooked sometime before and not fresh.

2026-07-18 via Nuitee
C
Christian couple de
10
2026-07-16 via Nuitee
J
Jayne solo_traveller gb
10
2026-07-13 via Nuitee
I
Iulia family_with_children ro
9
2026-07-13 via Nuitee
J
Jenny couple gb
9
Lovely comfortable room
Pros:

Well appointed room. Comfy bed. Good shower. Mini fridge in room with complimentary water. Welcome macaroons and other small cakes on arrival. Kettle and coffee machine with real milk. We had a nice meal in the pub restaurant on our first night

Cons:

Hotel side of building was separated by doors that could only be opened with a key card one received on arrival. I may not have read the parking signs correctly, but I put my registration in the first tablet I came to. That was inside the pub because you couldn’t enter the hotel without a key card. There was a separate tablet to register your car in the hotel side, but I did not think to re register. It was only the next day, that I read the car park sign and realised my mistake. Staff were very helpful and registered my car as a hotel guest, but I can anticipate a parking charge. Hopefully they will sort that out for me too.

2026-07-11 via Nuitee
S
Shakil couple gb
1
Extremely disappointing
Pros:

Absolutely awful
Customer service
Shockingly bad

Cons:

Customer service was absolutely awful

2026-07-10 via Nuitee
J
jacqui couple gb
10
Perfect. Would highly recommend
Pros:

Fantastic location. The building itself was ever so impressive, exquisite decor throughout and comfy beds. The room was impeccable, exactly what was on the photo without any nasty surprises . Couldn’t have asked for a cleaner room , slept very soundly indeed.

Cons:

Hard to describe this one but the staff came across more as fantastic pub staff than hotel staff it felt , so the welcome and checkout was ever so slightly abrupt. I think a little bit more of a welcome and a bit of a chat around what we thought of the experience would have gone a long way ..
That said, they were truly lovely people though , especially the waitress we had

2026-07-09 via Nuitee
R
Ruth solo_traveller gb
8
Ok overall but some aspects could be better.
Pros:

The breakfast was fine, but only one small cup of coffee included in the price was insufficient and a rip off.

Cons:

Milk in the room was off.
No electric car charger at the hotel.

2026-07-09 via Nuitee
D
Donito Perez solo_traveller gb
10
2026-07-08 via Nuitee
S
Sam couple gb
8
Short stay whilst attending a concert at Tottenham Hotspur Stadium
Pros:

The location and the bedrooms had aircon

Cons:

The toilet in the bathroom was very close to the door. Bathroom didn’t appear to have ventilation so was very hot, even when we were only having cold showers due to the heatwave.

2026-07-07 via Nuitee
E
Elizabeth family_with_children gb
10
Couldn’t have been better, and fabulous staff
Pros:

The hotel is beautiful and in a lovely location. The staff went above and beyond to accommodate my disability in many ways, and were also so helpful in things such as explaining how best to get back to the hotel after an event at Tottenham Stadium. I’d highly recommend staying here, you won’t regret it!

Cons:

Absolutely nothing, it was all wonderful.

2026-07-07 via Nuitee
B
Bickers solo_traveller gb
10
Lovely staff, building and location
Pros:

Friendly staff, nicely decorated bedroom, lovely building. Tea and coffee making facilities were good and with actual milk, don't usually get thst anywhere. Air con was very much appreciated, with it being 30 degrees outside. We would certainly stay again.
Free on site parking helped a lot.

Cons:

Room was quite small, we had a comfy room. Nicely laid out but just one narrow space between end of the bed and bathroom wall, but its an old building.

2026-07-06 via Nuitee
A
ANIL couple je
9
Very good and a place that I will definitely return.
Pros:

Situated in a very quiet area of east London. A quaint inn with beautiful decor. The room was spacious and well set out.

Cons:

I wish I could have stayed longer.

2026-07-06 via Nuitee
S
Sophie solo_traveller gb
10
Pros:

The staff welcomed us really nicely. Our room was really comfortable and lovely, they even gave us a little selection of chocolates in our room. Great shower!

2026-07-06 via Nuitee
J
James solo_traveller gb
7
Cons:

Breakfast not included

2026-07-05 via Nuitee
S
Sinan couple gb
10
2026-07-04 via Nuitee
J
Jamie solo_traveller gb
10
Beautiful hotel
Pros:

Beautiful hotel, great parking, lovely staff. The room was beautifully decorated, had a good Aircon and a nice bathroom with a brilliant shower. I was at the front of the hotel but it was still very quiet at night.

Cons:

Quite a long walk to my room, might be an issue for others.

2026-07-02 via Nuitee
I
Ida couple dk
5
Pros:

Det var pænt indrettet, som gav en god stemning

Cons:

Man kunne ikke åbne vinduerne og der kunne komme luft ind via en lammende AC

2026-07-02 via Nuitee
P
Philip couple gb
8
2026-07-01 via Nuitee
W
Wiktoria solo_traveller gb
10
2026-06-29 via Nuitee