The Royal Forest - A Heartwood Inn

Hotels
9.1 (531 reviews)
4 Ranger's Road , Chingford , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Dirty room
Service delays

Categories

Cleanliness
7.43
Negative feedback regarding cleanliness with mentions of dirty room and bites from fleas.
Service
9.4
Mostly positive sentiment, although one negative experience with a barman.
Location
9.94
Positive comments about the location near Epping Forest and convenience.
Room Quality
9.39
Rooms praised for comfort and decor, though some critiques regarding furniture placement.
Amenities
9.42
Positive comments on extra touches in the rooms, with some amenities being well received.
Value for Money
9.38
Comments indicate that the hotel provides good value for the price.
Food and Beverage
8.93
Food quality was praised, but some issues with breakfast beverage service.
Overall Experience
8.9
Generally positive experiences shared, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:43

Property Description

Luxurious Accommodation
Experience a comfortable stay in our elegantly furnished rooms equipped with modern amenities for your convenience.

Dining Excellence
Delight your taste buds with delicious meals at our onsite restaurant serving a variety of culinary delights to satisfy your cravings.

Convenient Location
Located just a short distance from popular attractions, our hotel offers easy access to explore the surrounding areas during your stay.

Book now at The Royal Forest for a delightful and unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 531 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 8.9
J
John • couple • gb
10
A comfortable, relaxing short stay - perfect after a long journey.
Pros:

A lovely place to stay. Very comfortable bed and room. Warm and cosy. Good facilities. Radio playing music in the room when we arrived was a lovely touch. As was the coffee/tea tray and the tray of sweet biscuits which my wife loved!

Cons:

There was nothing not to like.

2026-10-24 • via Nuitee
S
Sleepy • couple • gb
9
Country Hotel within easy reach of Central London
Pros:

The staff were very helpful and accommodating. The rooms were a good size with comfortable beds. Everything was very clean. It was good to know security to the rooms was well managed even though the pub is very busy. Food in the restaurant was good and staff were attentive and professional. I had a very enjoyable stay.

Cons:

There was quite a distance to walk to my room and the lift arrangement was a little confusing if you were entering from the front of the hotel. I did not ask for assistance but if you had mobility issues it may be worth making the staff aware of your needs.

2026-10-20 • via Nuitee
G
Georgios • couple • gb
9
2026-10-17 • via Nuitee
A
Andrade • couple • br
10
2026-10-16 • via Nuitee
L
Lisa • extended_group • gb
10
2026-10-15 • via Nuitee
S
Shan • couple • gb
9
Excellent service, very good location, will stay again.
Pros:

Lovely location, on the edge of Epping Forest, outside Chingford, but just a short walk from the railway station. Service was excellent throughout, staff always very helpful and friendly. Good amenities, even had oat milk in the room!

Cons:

Probably next time will ask for a bed with access on both sides, easier for a couple. Otherwise no complaints whatsoever.

2026-10-13 • via Nuitee
D
desta • couple • gb
10
Very Enjoyable
Pros:

Location, the rooms are quirky and very comfortable. The food is lovely and the staff are truly amazing.

Cons:

Nothing

2026-10-13 • via Nuitee
L
Liz • extended_group • gb
10
2026-10-13 • via Nuitee
P
Peter • couple • gb
7
Overall it was good, but fairly pricy
Pros:

Breakfast was excellent
Staff were excellent
Bed was comfortable

Cons:

Bathroom was small for the price we paid
We asked for twin beds

2026-10-13 • via Nuitee
S
Sarah • solo_traveller • gb
4
Huge Potential - Big Disappointment
Cons:

Lovely location, with so much potential, what a disappointment.

I went to the front door where where check-in was signposted, door was locked although early but good for security. So I rang the bell three times and no-one answered - eventually another guest let me in the first door, and a different one the second door -then I had to find staff to check-in. I told the staff the issues I had faced and they really didn't seen bothered or to care.

Rooms were beautifully decorated - but the carpets in the public areas were filthy and stained - get a dark carpet if you aren't going to clean them.

The room absolutely stank from the drains and I had to keep running water to try and deal with the problem. I would have asked to change rooms but after the failings of customer service I decided to cope with it up for one night.

The room was lovely and some great touches in there.

Train the staff and sort the carpets.

2026-10-12 • via Nuitee
N
nick • couple • gb
6
Pros:

No bottled water or biscuits in the room. Some soap dispensers didn’t function. No lift. Breakfast not included

2026-10-12 • via Nuitee
N
Nigel • couple • gb
8
2026-10-11 • via Nuitee
P
Parveen • solo_traveller • gb
10
Excellent in every aspect. Wonderful and amazing staff.
Pros:

The buildings character and cleanliness

Cons:

N/A

2026-10-11 • via Nuitee
C
chris • couple • gb
8
Pleasant and the beds are great
Pros:

Location, pet friendly and free parking

Cons:

Room door banging as drunken guests came through corridor doors

2026-10-10 • via Nuitee
N
Nicola • couple • gb
9
Very relaxing
Pros:

Beautiful interior. Comfortable room. Great staff

Cons:

No lift & my parents are elderly

2026-10-07 • via Nuitee
K
Kaupmann • couple • de
10
2026-09-18 • via Nuitee
J
Joseph • couple • gb
10
2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
10
Excellent stay and will always stay here when in the area.
Pros:

One of my favorite hotels to stay in whilst travelling for business in the area. Vey quiet and relaxing with excellent facilities.

2026-09-17 • via Nuitee
S
SILVIA • couple • it
7
Pros:

bell'hotel tipico inglese, una bella foresta dietro comodo per camminare o correre. letto molto comodo . colazione compresa ma alla carta non buffet

Cons:

le finestre della camera da letto sono sigillate essendo unas struttura storica e la camera sapeva molto di muffa , l'unica aria era dall'aria condizionata ma fuori c'erano 20 gradi e dentro la camera andava solo con temperature molto basse. lontano da centri abitati

2026-09-15 • via Nuitee
A
Alex • solo_traveller • gb
9
Reqlly nice stay, friendly staff, nice food perfect location 👏🏻
Pros:

Close proximity to where i needed to go

Cons:

Nothing

2026-09-12 • via Nuitee