Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cleanliness in general
Cons:
Old towels
No private parking
Some rooms had maintenance issues

Categories

Cleanliness
7.75
Mixed reviews; some cleanliness issues reported like stained towels and a dirty towel found.
Service
9.25
Many mentions of helpful and friendly staff across multiple reviews.
Location
9.25
Frequent positive comments about the convenient and safe location.
Room Quality
7.75
Concerns about mattress quality and maintenance need for some items.
Amenities
8.75
Overall amenities are satisfactory; however, parking and WiFi issues were noted.
Value for Money
8.25
Considered fair for the price but some felt it could be expensive for the value.
Food and Beverage
8.25
Breakfast options were identified as basic with room for improvement.
Overall Experience
8.75
Overall experiences varied, but many guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Modern Rooms with Artwork
Hotel San Martin offers bright rooms adorned with modern artwork and stylish pale orange curtains. Enjoy the view of La Vida Park from your window, creating a serene ambiance during your stay.

VIP Room and Amenities
Indulge in the VIP experience at Hotel San Martin, where a dedicated room awaits with a coffee station, TV, magazines, music, and a kitchenette. Relax and unwind in this exclusive space designed for your comfort.

Convenient Facilities and Services
Benefit from complimentary Wi-Fi and parking during your stay at Hotel San Martin. Additionally, start your day right with an American breakfast and make use of the static bicycle available on-site.

Experience comfort and convenience at Hotel San Martin - book your stay now to enjoy these fantastic amenities!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 125 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
A
Ana Consuelo • family_with_children • co
10
Pros:

La atención es excelente, el personal es amable y siempre están atentos para lo que necesites

Cons:

La alimentación, no ofrecen variedad

2026-07-01 • via Nuitee
A
Agostina • couple • no
8
Pros:

Personal muy amable, tienen parking techado a disposición, el desayuno lo preparan en el momento y hay varias opciones

Cons:

La habitación estaba en la planta baja y cerca de la recepción lo cual escuchábamos todos los movimientos durante la noche.

2026-06-17 • via Nuitee
F
FREDDY • solo_traveller • co
10
Pros:

La atención del personal fueron muy amables. Otro punto a destacar la limpieza de las instalaciones

2026-06-10 • via Nuitee
Y
YUDY ALEXANDRA • solo_traveller • co
8
2026-05-29 • via Nuitee
M
Muñoz Saavedra • extended_group • co
9
2026-05-28 • via Nuitee
S
Sepulveda oehninger • solo_traveller • cl
5
2026-05-27 • via Nuitee
G
Gloria Marcela • solo_traveller • co
9
2026-05-17 • via Nuitee
G
Guillaume • solo_traveller • fr
9
Excellent séjour
Pros:

Tout était bien.

Cons:

Le petit-déjeuner pourrait avoir plus de variété dans les choix.

2026-05-17 • via Nuitee
N
Natalie • solo_traveller • us
10
2026-05-15 • via Nuitee
C
Carlos • couple • co
6
Buena relación precio servicio
Pros:

Precio

Cons:

Falta remodelar

2026-05-14 • via Nuitee
J
Jaime • solo_traveller • co
10
2026-05-10 • via Nuitee
H
Hector Jairo • couple • co
10
2026-05-06 • via Nuitee
L
Luis Ernesto • solo_traveller • co
9
2026-05-05 • via Nuitee
D
Diego • couple • co
7
Es una buena opción, un poco costoso para lo que ofrece, pero resalta la amabilidad de sus empleados
Pros:

La ubicación es excelente y las personas que atienden son súper amables!

Cons:

Muy costoso para las instalaciones, se le empiezan a notar los años al hotel, hay que invertir.

2026-05-04 • via Nuitee
A
Alvarez • couple • co
10
Pros:

La ubicación es perfecta, la atención muy agradable

Cons:

Por el momento sin novedad

2026-05-04 • via Nuitee
P
Peña H • solo_traveller • co
9
2026-04-28 • via Nuitee
C
Cynthia • extended_group • pe
8
2026-04-26 • via Nuitee
M
Marcela • family_with_children • co
10
Excelente
Pros:

Que era tal cual en las imágenes

Cons:

Nada

2026-04-20 • via Nuitee
D
Diana Carolina • family_with_children • co
10
Excelente
Pros:

Todo las instalaciones, la ubicación, la excelente atención

2026-04-20 • via Nuitee
H
Hamilton • solo_traveller • es
8
Excelente zona
Pros:

El hotel está ubicado en una excelente zona y muy cerca del parque de la vida. El trato del personal fue excelente, el desayuno fantástico 🤩, la habitación muy limpia. Tienes varios dispensadores de agua para los clientes. Cerca del hotel hay amplia variedad de sitios para comer. Caminando un poco más te encuentras el Centro Comercial Portal del Quindío ( Norte) y Unicentro ( caminando hacia el centro de la ciudad)
Un

Cons:

Algo para mejorar, sería las almohadas.

2026-04-20 • via Nuitee