Capsule Inn Madrid

Hotels
7.7 (2503 reviews)
3 Travesía de las Beatas , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Cons:
Extra charges
Capsule space

Categories

Cleanliness
7.44
Cleanliness received mixed feelings, as some guests noted the common areas were clean while others mentioned discomfort with the capsule setup.
Service
8.41
Many guests highlighted that the staff was friendly and helpful, though one specific staff member received criticism.
Location
8.45
The hostel's location was frequently praised for its proximity to metro stations and touristic spots.
Room Quality
7.4
Some guests felt the capsule accommodations were cramped and uncomfortable, particularly for those on the upper bunk.
Amenities
6.93
Guests indicated that some amenities were not included in the price, such as towels and internet quality was often criticized.
Value for Money
7.39
Given the extra charges for services and some dissatisfaction regarding the quality, this area received a slightly lowered score.
Food and Beverage
7.64
Food and beverage options were not specifically mentioned, so considered standard quality for this hotel tier.
Overall Experience
7.91
Overall experience was generally positive, with some reservations about specific aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:04

Property Description

Central Location & Nearby Attractions
Discover the heart of Madrid at Urban Inn Madrid, just steps away from Gran Via and iconic landmarks like Mercado San Miguel.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, along with convenient features like a kettle in every room.

Multilingual Staff and Excellent Service
Feel at home with our English and Spanish-speaking reception team, ready to assist with any inquiries and recommendations.

For an unforgettable stay in Madrid, book your room at Urban Inn Madrid today!

Important information:

Please note that we are a capsule Hotel therefore, given our facilities, it is not possible to accommodate guest with disabilities.

Please note that an additional charge of EUR 15 per capsule will apply for late check-in after midnight.

Towels and padlock are not included in the rate. Guests can rent them at the property for an additional charge of EUR 3 per unit or bring their own.

Lockers and luggage storage are included in the rate; each locker can hold two small suitcases. For security reasons, it is recommended to leave your luggage inside the locker. If the guest needs more space, they can rent additional storage at the property for an additional charge of EUR 5

The property's reception opening hours are:
-Monday to Sunday 09:00 to 21:00 hours.

24 hr Virtual reception (WhatsApp)

Please note that for all bookings made, the property requires a valid email.

We offer extra services at reception (both virtual and in person) such as towels, padlocks, and shower slippers for €3.
It is mandatory to complete the online check-in form before arrival. Without the completed form, the property will not be able to provide access to the hostel.

The check-in link will be sent via WhatsApp and will also be available through the platform where the reservation was made.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2503 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.64
Overall Experience: 7.91
V
vergara • couple • es
10
Ok
Pros:

Ok

Cons:

Ok

2026-09-19 • via Nuitee
E
ELENA • couple • es
8
Pros:

Limpio y cómodo

2026-09-19 • via Nuitee
G
gibrailojm • couple • fr
8
2026-09-19 • via Nuitee
A
Aroa • couple • es
9
2026-09-19 • via Nuitee
G
Gonzalez • solo_traveller • fr
8
Pros:

Super séjour je recommande vraiment

Cons:

Super séjour

2026-09-19 • via Nuitee
N
Nara • solo_traveller • ie
10
Best ever
Pros:

Clean and excellent

2026-09-19 • via Nuitee
M
Marco • family_with_children • es
4
No repetiré.
Pros:

Ubicación

Cons:

Espacio

2026-09-19 • via Nuitee
L
Lotta • solo_traveller • de
7
2026-09-18 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-09-18 • via Nuitee
R
RIAÑO RODRIGUEZ • solo_traveller • es
8
Pros:

La limpieza

Cons:

Los segundos pisos de las capsulas

2026-09-18 • via Nuitee
R
Rosita • couple • it
8
Soggiorno tranquillo óptimo per chi è di passaggio breve economico rapporto qualità prezzo buono vicino a tutti i mezzi
Pros:

La a vicinanza allá metro e il centro di Madrid óptimo

Cons:

Non c’è il personale amministrativo presente nella struttura per cui gli ospiti fanno come le pare

2026-09-18 • via Nuitee
M
MAHAJAN • solo_traveller • gb
9
2026-09-18 • via Nuitee
J
Jan • couple • pl
5
Pros:

ubicación

Cons:

conversaciones a través de una pantalla

2026-09-18 • via Nuitee
J
Javier Rodriguez Diaz • family_with_children • py
10
Excelente ubicación, e inmejorable relación confort precio!
Pros:

Excelente ubicación! Relación calidad precio inmejorable! Para viajeros flexibles!! A pcos minutos de todo lo que uno busca en Madrid!!!

Cons:

Es para un público muy particular, así que no me podría opinar de algo que no me gustara sabiendo a donde íbamos!

2026-09-17 • via Nuitee
L
Laurence • solo_traveller • fr
8
Une expérience à tester!
Pros:

C'était globalement très pratique et les services sont là, les occupants étaient calmes,

Cons:

Prévoir des boules quiez pour masquer le bruit de la ventilation , et peu de place pour le rangement,

2026-09-17 • via Nuitee
A
Ana • couple • es
8
2026-09-17 • via Nuitee
B
Borut • extended_group • si
9
2026-09-17 • via Nuitee
L
Lucia • solo_traveller • ar
8
Pros:

Cómodo para pasar unas noches

Cons:

Había varias duchas en reparación con lo cual a veces si había mucha gente para bañase era incomodo esperar

2026-09-17 • via Nuitee
V
Valesca • couple • br
1
2026-09-17 • via Nuitee
A
ANA MARIA • solo_traveller • ar
8
Pros:

La propuesta es innovadora. La ubicación, muy buena, cerca de la Gran Vía y los centros de compras. La organización del espacio, muy interesante.

Cons:

No hay entrada de luz natural en casi ninguna de las estancias, excepto en el espacio común, cuyas ventanas dan a la calle. El sistema de checking, lockers y acceso a las cápsulas pretende ser de avanzada, pero permanentemente se trababa y había que pedir intervención para poder accionarlos.

2026-09-17 • via Nuitee