Kinta Kan Hotel Cozumel

Hotels
7.3 (187 reviews)
Calle 4 Norte No. 424 , Cozumel , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Limited breakfast options
Service inconsistency

Categories

Cleanliness
6.1
Multiple mentions of dirty bathrooms and linens, impacting overall cleanliness perception.
Service
9.06
Despite some service issues mentioned, overall positive interactions with staff.
Location
9.1
Excellent location close to the center and accessible areas.
Room Quality
6.56
Room quality received mixed reviews, with complaints about cleanliness and maintenance.
Amenities
7.09
Amenities like the pool and kitchenette are available, but some guests had issues.
Value for Money
6.55
Many reviews indicate perceived high prices for the quality received.
Food and Beverage
6.1
Breakfast options described as very limited and unsatisfactory.
Overall Experience
7.87
Overall, guests had a mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Tropical Oasis in Cozumel

Luxurious Amenities: Indulge in our beautifully designed rooms with private patios, fully equipped kitchens, and modern bathrooms stocked with complimentary toiletries.

Relaxation: Unwind by the outdoor swimming pool, stroll through the lush garden, or soak up the sun on the terrace - perfect for a tranquil getaway.

Convenience: Stay connected with free WiFi throughout the property and start your day right with a delicious continental breakfast. Your comfort is our priority at Kinta Kan Hotel Boutique Cozumel.

Experience paradise at our boutique hotel - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 187 reviews
Cleanliness: 6.1
Service: 9.06
Location: 9.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 6.55
Food and Beverage: 6.1
Overall Experience: 7.87
L
laetitia • family_with_children • fr
8
Simple et calme parfait
Pros:

La personne à l'accueil du soir, était très gentille et de bons conseils ! La chambre est correct et propre. A 10 mn du centre ville et tranquille ! L'endroit est bien entretenu et en plus il propose de la location de scooter et pas plus cher que dans le centre ! Le petit déj est en libre service, simple et pas quantitatif, mais a le mérite d'être là, ça dépanne bien ! La piscine est bien agréable.

Cons:

Suggestion : mettre un rideau plus foncé pour la lumière du jour et un petit rangement dans la SDB.

2026-05-17 • via Nuitee
H
Hansje • solo_traveller • nl
3
Cons:

Er was luxe beloofd en de foto's waren niet representatief. Er was een gezin tot laat in het zwembad met kinderen en waren ookal boor 7 uur in het zwembad de volgende ochtend. Daarnaast zaten er vlekken op de handoeken en het beddengoed en was de kamer verouderd.

2026-05-03 • via Nuitee
M
Maria Concetta • solo_traveller • es
3
Deludente
Pros:

Niente. Nada. Nothing

Cons:

La struttura mi ha delusa sotto tutti gli aspetti e non comprendo come altre persone abbiamo potuto attribuire dei voti alti a questo posto. In ordine:
- La camera era sporca, polverosa, con gli angoli delle pareti pieni di muffa. Le lenzuola avevano diverse macchie, sia quando siamo arrivati che il secondo giorno quando ho chiesto di cambiarle;
- il giardino, la piscina e le parti comuni erano trascurate e parecchie sdraio e le sedie rotte;
- La colazione consisteva in tre tipi di cereali, latte intero, succo di frutta industriale all' arancia, fette di pane marca Bimbo con marmellata, crema alla nocciola e burro di arachidi.BASTA. Non c'era alcuna alternativa, né lo staff mi ha dato alcuna opzione quando ho detto di essere intollerante al lattosio.
-I sevizi sono inesistenti, anche i prodotti da bagno consistono in saponette e piccola confezione di shampoo.
-la posizione non è centrale e comoda solo se si ha un mezzo. Ad ogni modo non si trovava in quartiere centrale.

Il peggior posto in cui sono stata in Messico.

2026-05-01 • via Nuitee
A
Alexandra • solo_traveller • de
6
2026-04-27 • via Nuitee
R
Robin • family_with_children • us
10
Love
Pros:

Love the friendliness, breakfast, and boutique vibe of this hotel. Beds are comfy and the sheets are soft!

2026-04-15 • via Nuitee
K
Keating • family_with_children • ie
8
Pros:

Friendly staff. I've been here three times now and great value for money. Rooms and nice and clean . Good location. Great value for money

Cons:

Leaving

2026-04-10 • via Nuitee
S
Stéphanie • family_with_children • fr
8
Pros:

Piscine

Cons:

Absence de fenêtre et de climatisation dans la chambre des enfanrs

2026-04-06 • via Nuitee
C
carmen • family_with_children • es
7
normal
Pros:

el precio acorde a los servicios y personal encantador

Cons:

ubicación un poco lejos del centro… y la habitación podría estar más cuidada (paredes, baños…) pero para ir a dormir únicamente y su precio no está mal

2026-04-05 • via Nuitee
F
florence • family_with_children • fr
8
Pros:

Nous avons été accueilli par blanca qui nous a bien aider et bonnes explications pour les excursions
L hotel est un bon rapport qualité prix situé à 10 minutes à pied du centre

Cons:

Le petit déjeuner était le minimum

2026-03-29 • via Nuitee
G
Gema • couple • es
8
2026-03-24 • via Nuitee
G
Gabriela Vanessa • family_with_children • mx
10
2026-03-23 • via Nuitee
F
Fempie • family_with_children • nl
10
Goede prijs-kwaliteit verhouding en locatie. Fijne mensen.
Pros:

Superlieve en attente mensen. Prima kamer/appartement voor ons zessen (inclusief twee kindjes). Fijne locatie.

Cons:

Het is wel wat ouder allemaal, dingen brokkelen een beetje af, maar voor ons geen probleem.

2026-03-19 • via Nuitee
M
mirentxu • family_with_children • fr
10
2026-03-08 • via Nuitee
M
Michèle • family_with_children • fr
10
Séjour au top
Pros:

A côté de tout à pieds
Idéal
Très très bien

2026-03-04 • via Nuitee
V
victoria • family_with_children • nz
9
2026-03-04 • via Nuitee
K
Karla • family_with_children • mx
10
Pros:

El lugar muy lindo. Y el personal agradable y servicial. Muchas gracias a todos.

2026-03-01 • via Nuitee
A
alexis • family_with_children • fr
1
Ça vaut 5 euros la nuit !
Pros:

Rien .

Cons:

Tout est vieux ou cassé. Des trous de partout . Des tâches sur le mur . La salle de bains date de 60 ans . Le petit déjeuner il faut aller se servir et faire sa vaisselle . La dame de l'accueil est désagréable et tout le temps sur son téléphone. Beaucoup de bruits de partout . Même l'herbe dans le jardin fait 30 cm de haut . Il y a des barres de fer qui dépassent du sol .

2026-02-27 • via Nuitee
B
Bozena • couple • lt
9
2026-02-27 • via Nuitee
A
Ana Karen • extended_group • mx
10
Recomendable
Pros:

La ubicacion esta excelente, muy cerca del malecon, caminando se puede llegar desde el ferry.
El hotel es acogedor, pequeño pero muy agradable.

2026-02-25 • via Nuitee
M
Marisol • family_with_children • mx
10
Pros:

La atención del señor de recepción

2026-02-23 • via Nuitee