Hotel Ideal Park

Hotels
8.9 (3115 reviews)
Kennedystraße 233 , Laives , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Beautiful amenities
Good food quality
Cons:
Issues with room size
Extra charges for services

Categories

Cleanliness
8.83
Most reviews indicate a clean environment throughout the hotel.
Service
9.5
The staff is frequently described as friendly and helpful, indicating high service quality.
Location
8.84
The location is generally accepted as good, particularly for those visiting for work.
Room Quality
8.29
Mention of smaller rooms and some issues with bathroom doors affects ratings.
Amenities
9.32
Multiple mentions of beautiful pools and spa facilities.
Value for Money
8.28
Concerns about extra charges indicate mixed sentiments on overall value.
Food and Beverage
8.83
Generally positive feedback on food quality, but some criticisms on the presentation for allergens.
Overall Experience
9.3
Overall sentiment is very positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:32

Property Description

Luxurious Wellness Area

Hotel Ideal Park offers a free wellness area, including indoor pools, a hot tub, Finnish sauna, Turkish bath, and an ice fountain. Relax and rejuvenate in style.

Spectacular Rooftop Swimming Pool

Enjoy the summer months at the rooftop swimming pool with hydromassage functions. Take in breathtaking views of the surrounding mountains and valleys while unwinding in the sun.

Convenient Amenities for All Travelers

Benefit from free WiFi, underground parking suitable for various vehicles, and specially designed itineraries for cyclists. With 24-hour reception, your needs are always taken care of.

Book your stay at Hotel Ideal Park now to experience luxury and comfort at its finest.

Important information:

Please note that the indoor swimming pool is open 24 H

Please note that no swimsuits are allowed in the wellness area. In only one of the 2 saunas (Family Sauna) you can wear swimsuits.

The Family Sauna and the City Event Sauna (no swimsuits allowed) are open from 14:30 until 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 9, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 3115 reviews
Cleanliness: 8.83
Service: 9.5
Location: 8.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
MAKSIM solo_traveller pl
9
2026-08-29 via Nuitee
P
Pasquale couple it
8
Pros:

Prima colazione ottima posizione hotel buona

Cons:

Bambini chiassosi e indisciplinati senza controllo nella spa

2026-08-29 via Nuitee
N
Noah Manuel couple ch
9
2026-08-27 via Nuitee
K
Kerstin couple de
10
Pros:

Einfach alles. Tolles Essen, nettes Personal, schöner Rooftop Pool. Alles super

2026-08-26 via Nuitee
M
Matteo couple it
10
2026-08-26 via Nuitee
A
Arjan couple nl
10
Fantastisch hotel met goede en nette faciliteiten
Pros:

Echt top! Mooie zwembaden, goede parkeergarage, vriendelijk personeel, goed ontbijt en alles is echt heel schoon! Zelden zo’n net hotel meegemaakt.

2026-08-26 via Nuitee
J
Jochen Luft solo_traveller de
9
Pros:

Auf jeden Fall der Pool und der Wellness Bereich. Sehr freundliches Personal

2026-08-25 via Nuitee
D
DEBORAH family_with_children il
1
BE CAREFULL AND BOOK YOUR HOTEL ONLY AFTER REVIEWING OUTSIDE CAREFULLY THROUGH GOOLE MAP!!!!!!
Pros:

NOT RECOMENDED!!!!!!!
The listing is dominated by photos of a rooftop infinity pool with open mountain views, giving a clear impression of a resort-style property in a scenic setting. The reality: the hotel is surrounded by unattractive urban apartment buildings, and our room on the 4th floor sat directly beneath active water slides — with construction crane views and noise throughout the day. Neither the room's position under the slides nor the actual surroundings were disclosed anywhere in the listing.

We realized the mismatch immediately after booking and attempted to cancel by phone and email — neither channel reached anyone. We received no response before arrival, when we were told for the first time that the booking was non-refundable.

This was a 10-person group trip involving flights, car rentals, and significant planning. As Sabbath-observant travelers, we were unable to relocate once there, leaving us effectively stuck in a setting we had specifically booked a vacation to avoid.

We understand that cancellation policies exist. What we cannot accept is a listing that misrepresents the property, combined with no reachable customer service when it matters. The result was an entire annual family vacation — for all 10 of us — lost.

Cons:

Rude reception staff. No supply of drinking water — we had to purchase bottled water throughout our entire stay. The surrounding neighborhood felt unsafe, which made even stepping outside stressful. Despite being marketed as a scenic resort, this is a compact urban building where all water attractions — pools, slides, and facilities — are crammed into a small rooftop and underground space. Our room was on the floor directly below the water slides, meaning we had loud, constant noise directly above our heads throughout the day with no escape.

2026-08-25 via Nuitee
S
Sebastian extended_group de
9
2026-08-24 via Nuitee
H
Hans solo_traveller de
8
Cons:

Dusche zu wenig Wasserdruck

2026-08-24 via Nuitee
C
Celantino on Tour solo_traveller ch
9
Pros:

Freundlichkeit der Mitarbeiter - Reception war einfach top... :)

Reichhaltiges Frühstück

Pool & Wellness Landschaft

2026-08-23 via Nuitee
M
Markus solo_traveller at
10
2026-08-23 via Nuitee
F
Florian couple fr
10
2026-08-22 via Nuitee
H
Harrykrishna solo_traveller de
8
Gemischte Eindrücke
Pros:

Tolle Ausgangslage für Unternehmungen in Südtirol.
Die Pool-Landschaft oben auf dem Dach ist natürlich toll.

Cons:

Offiziell sind die Pools oben auf dem Dach ab 8 Uhr geöffnet. Da hätten wir uns gewünscht, dass diese und auch die gesamte Dachterrasse zu dem Zeitpunkt gereinigt sind, was nicht der Fall war. Überall lagen noch die Gläser, Flaschen, Zigarettenkippen und der Müll des Vortages herum. Als wir dann im Pool um 8: 30 Uhr schwammen, kam dann ein Mitarbeiter mit einem Kärcher und begann die Treppen zu reinigen, so dass der Dreck uns um die Ohren flog. Hier kann man eigentlich von einem Hotel dieser Preiskategorie schon erwarten, dass die Pool samt Umgebung auch zu dem Zeitpunkt, an dem sie offiziell freigegeben sind, auch gereinigt sind.
Das Frühstücksbuffet ist in Ordnung, aber auch nicht gerade spektakulär. Immer wieder waren bestimmte Dinge aus und wurden dann auch nicht gleich da aufgefüllt. Das ist eines Hotels dieser Kategorie auch nicht angemessen.
Schade auch, dass die angepriesene Sauna nur an bestimmten Tagen geöffnet hat. Was gibt's für eine Family-Sauna, diese ist aber vom Indoorpool aus komplett einsehbar daher auch nicht jedermanns Sache.

2026-08-22 via Nuitee
M
Mustafa Mustafa couple tr
8
2026-08-22 via Nuitee
J
Joseph family_with_children de
9
Amazingly fun with a great location… will be visiting again!
Pros:

The Hotel was amazing with the rooms and all the available things to do! The pools were exceptionally high on fun list of my family!

Cons:

Only resignation I have was the menu selection for lunch or dinner… outside of Pizza (which was also very very tasty) they barely had any noodle dishes which was a big surprise to me

2026-08-21 via Nuitee
B
Beate solo_traveller de
8
Sehr freundliches Personal
Pros:

Der Wellness Bereich war super

Cons:

Die Möglichkeit Getränke für den ganzen Tag mitzubuchen.
Im innenpool fällt der Putz von den Wänden

2026-08-21 via Nuitee
A
adriano extended_group it
10
2026-08-21 via Nuitee
N
Novello couple it
9
2026-08-20 via Nuitee
M
Mario solo_traveller it
10
Pros:

Atmosfera super rilassante

2026-08-19 via Nuitee