Kings Arms Hotel

The breakfast was awful, I ordered and paid extra for a bacon sandwich, it came out with toasted dry bread and no butter in it. I asked for some brown sauce to make it edible and i was brought a small ramekin with sauce. It was BBQ sauce, the staff were clueless in what they were doing. £5.95 was a rip off price for horrendous food. My colleague paid £7.50 for fried eggs on toast - it was literally 2 fried eggs one slice of again, unbuttered dry toasted stale bread. Very poor.

Breakfast was a disaster, with no cereal or fruit, just a cooked breakfast that took a long time to come despite the best efforts of the friendly but over worked waiter (who was also on reception duties).

It was like staying at your dead great grandmothers house.

booked a deluxe room which cost more ,no different from standard rooms.

Mouldy shower that had no water and was obvious that had not worked for months. Bathroom tap not fixed to basin. Dirty kettle last PAT tested in 2022. Booked double bed family room with two singles but got double with one camp bed. No door knob on bathroom to stop bad smell from drains. Whole room needs major updating.

Too much to mention. Tired hotel under new ownership. Web site out of date. Staff dont answer requests, emails or contact forms. Staff disengaged. No empowerment to rectify errors. Hot water plumbed wrongly in bathroom. Higher floors low water pressure. Emergency Lighting flickering all day. Infrastructure worn but clean.

Shower with more pressure in my room

The cups in the room were dirty and cracked
It was a bit noisy but to be fair it did say it could be because of where it is in the high street so just be aware of that if you are staying for a few nights one night we could put up with it.

Old tatty / felt dirty / bathroom was disgusting / their website is total fabrication looks lovely on their

Nothing

Breakfast didn't happen!
Simple requests seemed to confuse the 'waiter', so we went elsewhere.