Hotel Del Centro

Hotels
6.4 (175 reviews)
4 poniente 512, Colonia Centro , Puebla , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Tour desk
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Poor service at times
Old furniture and linens

Categories

Cleanliness
5.04
Multiple reviews highlight issues with the cleanliness of rooms, including dirty linens and bad odors.
Service
7.01
Some guests experienced rude service from the staff, particularly during check-in, though others noted kindness from certain staff members.
Location
9.05
Many reviews praised the location, noting its proximity to attractions and the city center.
Room Quality
5
Reports of old, uncomfortable beds, and inadequate cleaning suggest poor room quality.
Amenities
6.03
Facilities and amenities received mixed reviews, including missing internet information and inadequate towel sizes.
Value for Money
6.99
The hotel is considered affordable, but guests feel that the low price reflects the quality issues.
Food and Beverage
6.04
Not specifically mentioned, but general feedback suggests standard offerings.
Overall Experience
6.01
Guests had a mix of positive and negative experiences resulting in a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:47

Property Description

Historic Location in Puebla
Hotel Del Centro is nestled in the historic heart of Puebla, a mere 500 metres from the iconic Zócalo Square and Puebla Cathedral. Immerse yourself in the rich culture and heritage of this vibrant city right at your doorstep.

Comfortable Rooms with Amenities
Experience comfort in every corner with rooms at Hotel Del Centro equipped with a TV featuring cable channels and a private bathroom with a shower. Unwind after a day of exploration in a cozy and inviting space.

Convenient Tour Desk and Nearby Attractions
Let our tour desk guide you through the must-see attractions and activities in Puebla. With a food market and an array of local dining and entertainment options just a short stroll away, your stay at Hotel Del Centro promises convenience and excitement.

Book your stay at Hotel Del Centro now and indulge in a memorable experience in the heart of historic Puebla.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.4
Based on 175 reviews
Cleanliness: 5.04
Service: 7.01
Location: 9.05
Room Quality: 5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.04
Overall Experience: 6.01
B
Billy Alberto extended_group mx
8
2026-06-05 via Nuitee
E
elizabet solo_traveller mx
7
2026-06-05 via Nuitee
B
Bücher solo_traveller mx
10
Pros:

Excelente

2026-06-04 via Nuitee
R
Ruffie solo_traveller mx
1
Pros:

Nunca mr confirmaron nada.El niñato nocturno muy lala levhe

Cons:

Horrible hotel
Horrible staff
Horrible gestion
Hortiblextecepcionista ptepotente malencarado

2026-06-01 via Nuitee
L
Luis solo_traveller mx
9
2026-05-27 via Nuitee
M
Melina solo_traveller br
2
Ruim
Pros:

O hotel é bem localizado, o chuveiro é bom e a acomodação é fresca.

Cons:

Hotel ruim, colchão velho, cheio de deformações, lençóis rasgados, toalhas de banho do tamanho de toalha de rosto, velhas e mal cheirosas. Móveis velhos e acabados.

2026-05-25 via Nuitee
S
Sanchez solo_traveller mx
10
Pros:

Todoooo

Cons:

Nada

2026-05-20 via Nuitee
A
Aleida extended_group mx
10
Pros:

Muy céntrico, personal amable.

Cons:

Mobiliario muy antiguo

2026-05-16 via Nuitee
A
Alma Karina solo_traveller mx
7
Pros:

Lo grande del cuarto

Cons:

Pokito javon y tuayas muy pekeñas

2026-05-13 via Nuitee
M
Mavil Ramirez family_with_children mx
8
2026-05-13 via Nuitee
V
Valerio solo_traveller mx
3
Pros:

La ubicación

Cons:

Las instalaciones, estaba un poco sucio el baño y las sábanas 😶

2026-05-11 via Nuitee
Y
Yiskah solo_traveller mx
7
Pros:

Lo cerca que tenía los lugares a los que me dirigí.

Cons:

Que no había ni ventilador

2026-05-10 via Nuitee
G
Garcia solo_traveller mx
10
Excelente ubicacion y precios accesibles
Pros:

La ubicacion en el mero centro historico de Puebla , bien cerca de la Catedral de puebla y a una cuadra de donde se puede tomar un camion a la central de autobuses(CAPU)

Cons:

Quiza se les paso, solo me prestaron una toalla un dia , despues ya no

2026-05-09 via Nuitee
H
Hugo solo_traveller mx
4
Pros:

Localidad

Cons:

servicion, la palanca del inodoro no servia. habiatacion al medio limpiar

2026-05-06 via Nuitee
L
Lizeth solo_traveller mx
8
Pros:

La ubicación que esta en el centro de puebla y te queda cerca todo casi.
Y que tiene baño privado en la habitación

Cons:

Que hay algunos detalles, como los colchones pero de ahi en fuera todo al 100

2026-05-04 via Nuitee
G
German solo_traveller mx
9
Pros:

Todo bien ,precio calidad

2026-05-02 via Nuitee
V
Villa Mendez solo_traveller mx
8
2026-04-30 via Nuitee
A
Adriel solo_traveller mx
7
2026-04-26 via Nuitee
A
Angel solo_traveller mx
4
2026-04-25 via Nuitee
Ángel solo_traveller mx
6
2026-04-20 via Nuitee