Thistle City Inn

Hotels
7.7 (233 reviews)
Flat 1A 39 South Bridge , Edinburgh , gb

Facilities

Non-smoking rooms
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Modern room design
Convenient location to shops
Cons:
Safety concerns
Extremely poor cleanliness

Categories

Cleanliness
6.05
Strong sewage smell, dirty stairwell, drug paraphernalia found, indicating significant cleanliness issues.
Service
8.05
Standard service observed, but contact issues reported and delays in response regarding heating problems.
Location
9.05
Convenient location with easy access to multiple shops and attractions, though outdoor noise concerns mentioned.
Room Quality
7.55
Generally modern and pleasant room but with significant complaints regarding temperature and safety.
Amenities
8.55
Room equipped with necessary amenities including toiletries and tea/coffee, but overall experience could be impacted by cleanliness.
Value for Money
6.55
Overpriced considering safety and cleanliness issues, impacting perceived value.
Food and Beverage
7.55
Not explicitly mentioned but assumed to be standard given overall amenities.
Overall Experience
8.25
Overall mixed experience with highlights on location and room quality, but overshadowed by serious cleanliness and safety issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:02

Property Description

Luxurious Accommodation
Thistle City Inn offers elegant accommodation with free WiFi, a seating area, and private entrance for your convenience. The allergy-free units feature parquet floors, fully equipped kitchen, flat-screen TV, and stylish bathroom with slippers provided.

Convenient Amenities
Enjoy the convenience of a toaster, fridge, stovetop, and kettle in your unit, along with bed linen and towels. The aparthotel's central location near Royal Mile and National Museum of Scotland makes it an ideal choice for exploring Edinburgh.

Nearby Attractions
Explore popular attractions like The Real Mary King's Close, Camera Obscura and World of Illusions, and Edinburgh Waverley station, all within walking distance. With Edinburgh Airport just 10 km away, Thistle City Inn is the perfect choice for your stay in the heart of the city.

Important information:

"Loss key charge will be a maximum of £50. Building door key loss is £30 to replace. Indoor and card key is £10 to replace.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 233 reviews
Cleanliness: 6.05
Service: 8.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.25
S
Sandfree solo_traveller us
9
Super Convenient Accomodation in Old Town
Pros:

The room was spotless, and although small, it was well organized. The shared kitchen was also spotless and well appointed. Very secure building and premises. Great location, just off the Royal Mile.

Cons:

Steep, spiral staircase.

2026-05-18 via Nuitee
A
Ann solo_traveller gb
10
Pros:

Cleaned to high standards, had everything you could need for an over night stay, close to city center

2026-05-04 via Nuitee
C
Camila couple ca
7
Good place for a short stay
Pros:

The location was very good, super close to the old city. The room was big and comfortable. The staff was super helpful.

Cons:

Due to central location it was very noisy.

2026-04-29 via Nuitee
M
Mark solo_traveller ie
7
The location was perfect and the staff are great. Its a clean bed and bathroom. No frills
Pros:

The location is absolutely perfect.

2026-04-25 via Nuitee
K
Kelly solo_traveller us
10
Amazingly convenient, safe, clean, easy to get to location walking from everything!
Pros:

Welcoming host and awesome location right at South Bridge and Cowgate (right above the cow!)

Cons:

Stairs and noise from street (that’s city center Edinburgh for you though)

2026-04-13 via Nuitee
T
Theodoros couple gr
10
Wonderful stay in Edinburg!
Pros:

Let's start with the location which was absolutely perfect! Right in the center of everything! The smiley woman that welcomed us was very informative and kind and we really thank you for everything! The room was spacious, very clean, extremely well equipped and beautifully decorated. Inside the facility there is a kitchen room for shared use. Highly recommended for staying in Edinburg!

Cons:

As other comments state, there are bars around and can be really noisy at night. We were not bothered, but you should keep that in mind.

2026-04-08 via Nuitee
K
KE solo_traveller us
7
Great location, but amenities were only so-so; overall, I felt things were overpriced.
Pros:

Location was exceptional — seemed like everywhere I wanted or needed to go was within a 10-minute walk.

Cons:

My room was tiny and cramped, with a twin bed and just a chair and a ledge as additional furniture. Bathroom was also tiny, w zero barricade for the shower, which meant everything else in the bath got wet if you used it. (There was a very nice full tub and shower across the hall.) Communal kitchen was very nice, too, but again required you to leave your room to use it. The keyed entry system was also unnecessarily involved, and every door but the outside one required both hands to open, which was often really inconvenient. Finally, Scotland in late March is still very cold, but when I and other guests arrived, we soon realized the heat was off. WHY?!? It also took HOURS to get staff to respond to our pleas for heat; some of this wasn’t their fault, but again … why was the heat turned off in the first place, when you know you have 5+ guests arriving that afternoon?

2026-04-05 via Nuitee
L
Lisa solo_traveller us
10
amazing! location and amenities cannot be beat!!
2026-04-02 via Nuitee
M
matthew couple gb
10
Pros:

The location was excellent and the staff were fantastic and made us feel very comfortable.

2026-03-30 via Nuitee
C
Cristina solo_traveller br
9
2026-03-23 via Nuitee
J
José Antonio couple es
8
Bien pero mucho ruido
Pros:

Céntrico

Cons:

Ruido por la noche

2026-03-22 via Nuitee
S
Stevenson couple ie
8
2026-03-15 via Nuitee
S
Stephanie couple gb
9
Great stay in a very central location!
Pros:

It was very central and the bed was very comfy!

2026-03-09 via Nuitee
S
Soxymc couple ie
10
Great value and location
Pros:

Excellent facilities, very secure

Cons:

No local TV access but you could log in to your own subscription account

2026-03-08 via Nuitee
田中 solo_traveller jp
8
2026-03-01 via Nuitee
S
Sutton couple gb
8
Pros:

I loved how the owner was very accessible and responsive when we arrived A very modern clean apartment. In house heating adjustment The spa bath was absolutely great fun. Having tea coffee milk biscuits bottled water was an added lovely treat. Having a photograph of the door on the website was handy in locating the building as the one way traffic and using satnav can confuse things very easily. This is so close to everything the area has grocery stores over the road a very tasty pie shop next door, amazing restaurants in every direction. There is payed parking not too far up the road. Bus routes as you step out the door. You really are that close to virtually all the attractions Edinburgh has to offer.

Cons:

The rooms are not open plan and the kitchen is the only social space. It can be somewhat uncomfortable on your body not having a couch to
Recline in. The TV works with using your own personal information where you can see the benefits but you may not want to use your personal information/data incase there is a breach. If you don’t use your data the TV cannot be used not even for terrestrial tv or radio. The entrance door can have a variety of characters trying to come in at the same time as yourself though the bus stop allows you to wait out the person who shouldn’t be trying to get in. There is ear plugs left for you to use which you will need if you stay over a Saturday night or just join in and go to the heavy metal bar and have some fun. The apartment is not suitable at all for someone who is disabled there are stairs. A stair lift may resolve this issue and get you more customers? I did ask for the large double bed to be two single beds which I only found out when we arrived, that this could not be arranged. Which then caused me to have to pay extra for another room where if I had been contacted straight away to discuss this matter I would have found alternative arrangements in good time. I was not happy about how this was handled.

2026-01-31 via Nuitee
M
Melissa family_with_children it
8
2026-01-20 via Nuitee
N
Neil solo_traveller gb
9
2026-01-20 via Nuitee
G
GIANFRANCO family_with_children it
9
2026-01-19 via Nuitee
P
Paola couple it
5
Pros:

Posizione centrale, ottima x muoversi a piedi nel centro città. Stanza nuova e pulita. Possibilità di usare la stanza comune (cucina) compresi prodotti messi a disposizione (caffè, the, acqua, biscotti...).

Cons:

Non c'è nessuna insegna col nome della struttura, che pertanto non è visibile dalla strada. L'ingresso è impresentabile, con portone esterno sempre aperto e stretto corridoio che dà su una scala fatiscente e piena di sporcizia. La struttura si trova nel seminterrato, con accesso attraverso una stretta scala.a.chiocciola. sembra di essere in un bunker: la gentile proprietaria ricorda piu volte di chiudere bene tutto a chiave per la propria sicurezza. E, in effetti, uscendo al mattino ho trovato evidenti tracce nell'androne sotto la scala del fatto che alla notte, lo spazio appena fuori dal bunker sia abitato da barboni e drogati. La seconda notte, complice anche il forte rumore proveniente da fuori (un pub frequentato fino a tarda notte si trova proprio vicino alle finestre, che peraltro sembrano fatte di carta velina), non è stato possibile chiudere occhio.
Non c'è servizio reception. I termosifoni sono regolati da un termostato collocato nella stanza comune e manovrabili da chiunque degli ospiti a proprio piacimento.

2026-01-19 via Nuitee