Hotel Sur Utopia

Hotels
7.1 (873 reviews)
Tortola, 14 , El Puerto de Santa María , es

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Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean common areas
Cons:
Noisy neighbors
Parking difficulties
Poor room amenities

Categories

Cleanliness
5.6
Multiple reviews indicate poor cleanliness, often highlighted as a major issue.
Service
9.1
Many guests praised the reception staff and overall service quality.
Location
7.6
The location received mixed reviews; noted as complicated for parking but generally acceptable.
Room Quality
5.6
Reviews mention issues with room quality, including the need for updates and poor amenities.
Amenities
6.6
Limited amenities and issues such as inadequate bathroom facilities were noted by guests.
Value for Money
8.6
Some reviews indicate that price aligns with expectations for value.
Food and Beverage
5.6
Concerns about breakfast and bar cleanliness impacted the score here.
Overall Experience
8.1
Generally, guests had a decent experience despite the noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 10:52

Property Description

Charming Accommodations & Unique Decor
Hotel Sur Utopia's rooms offer a cozy atmosphere with cinema-themed and impressionist painters' décor, combined with modern amenities like flat-screen TVs and private bathrooms.

Convenient Location & Nearby Attractions
The hotel is ideally situated within 1 km of the beach and Sherry Port, with free public parking available nearby. Guests can explore the vibrant dining scene and visit the famous Ribera del Marisco within a short walk.

Easy Access to Key Destinations
Enjoy easy access to El Puerto de Santa María’s bullring and discover the neighboring cities of Cádiz and Jerez de la Frontera, all within a 30-minute drive from Hotel Sur Utopia.

For an unforgettable stay in El Puerto de Santa María, book your room at Hotel Sur Utopia today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 873 reviews
Cleanliness: 5.6
Service: 9.1
Location: 7.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 8.6
Food and Beverage: 5.6
Overall Experience: 8.1
N
Nkosi • family_with_children • tt
9
Good
Cons:

The TV in Room 29 did not work at all for the duration of my stay. Also, the hot water flowed/worked sometimes (only cold water sometimes in the shower on mornings).

2026-05-14 • via Nuitee
S
Samuela • solo_traveller • it
6
2026-05-11 • via Nuitee
T
Tanja • extended_group • de
8
2026-05-04 • via Nuitee
M
Mário • extended_group • pt
1
Demasiado caro para as condições que apresentam
Pros:

Não gostei de nada

Cons:

O alojamento para 8 pessoas só com uma casa de banho a funcionar

2026-05-03 • via Nuitee
Álvaro • solo_traveller • es
10
Pros:

La habitación era muy cómoda y estaba todo muy limpio

Cons:

No tenia plancha ni secador

2026-05-02 • via Nuitee
J
Jose • couple • es
4
Muy cortito
2026-04-30 • via Nuitee
S
Selfa cabrera • solo_traveller • es
7
2026-04-29 • via Nuitee
T
Tito • solo_traveller • es
4
2026-04-28 • via Nuitee
D
Diana • solo_traveller • es
7
2026-04-27 • via Nuitee
S
Soler Gallo • couple • es
7
2026-04-27 • via Nuitee
B
Bermejo • couple • es
9
2026-04-26 • via Nuitee
B
Bouchaib • solo_traveller • es
9
2026-04-23 • via Nuitee
M
Mario • couple • es
7
2026-04-23 • via Nuitee
M
Manuel Alberto • family_with_children • es
1
2026-04-20 • via Nuitee
• couple • es
10
2026-04-19 • via Nuitee
L
lamaffer • solo_traveller • ch
1
Pros:

Rien . car personne dans la réception .personne ne réponds au téléphone

Cons:

qui réponds pas au téléphone

2026-04-19 • via Nuitee
V
Vela Alonso • solo_traveller • es
3
Ni una mas santo tomas
Pros:

La verdad que no tiene nada que destaque en positivo

Cons:

La habitación muy simple
El baño no tiene escobilla
El televisor más pequeño no hay
Mucho ruido de las habitaciones de al lado son puertas que suenan mucho al cerrarse
El desayuno deprimente

2026-04-19 • via Nuitee
N
Nava • couple • es
7
Todo bien
Pros:

El Hotel está bien ubicado y para el precio cumple con lo que pagas.

Cons:

El olor a cigarro en la habitación y el pasillo.
Hay carteles que dice que no puedes fumar pero lo hacen igual, deberían multar a las personas que fuman

2026-04-16 • via Nuitee
D
Danieliño1978 • family_with_children • co
9
Cons:

Tenia un olor fuerte parecía cigarrillo y el váter se movía estaba apenas puesto

2026-04-07 • via Nuitee
L
latasa • family_with_children • es
8
Lo pasé bien
Pros:

Buen lugar

Cons:

No tengo criticas

2026-04-07 • via Nuitee