The Dillwyn arms

Hotels
8.1 (808 reviews)
The dillwyn arms 1 Herbert Street Pontardawe, swansea , Swansea , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Bar
Golf course
Private parking
Broadcast Live sport events

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Cons:
Cleanliness issues with room
Noise disturbances from outside

Categories

Cleanliness
7.31
There were cleanliness concerns mentioned regarding the dirty carpet and the impression of neglect in room care.
Service
8.78
Staff were described as prompt, friendly, and accommodating, contributing to a positive experience.
Location
8.32
The hotel’s location by the river and nearby amenities were praised, making it convenient and pleasant.
Room Quality
6.77
Some rooms had issues such as noise, hard beds, and insufficient hot water which impacted comfort.
Amenities
7.8
Amenities were generally adequate, but lack of attention to details like trash bins in the room affected perception.
Value for Money
8.76
Most reviews indicated the hotel was a great find for the price, offering good value for money.
Food and Beverage
8.81
Food received high praise for quality and value, particularly the breakfast and evening meals.
Overall Experience
8.28
Despite some issues, guests felt overall satisfied and indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Convenient Location in Swansea
Located just 15 km from Grand Theatre, The Dillwyn arms offers a comfortable stay with easy access to popular attractions like Oxwich Bay and Rhossili Bay.

Modern Amenities
With free WiFi, a restaurant, and a bar on-site, guests can enjoy a convenient and relaxing stay. The family rooms and flat-screen TVs with satellite channels ensure a comfortable experience for all.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast during your stay at The Dillwyn arms.

Experience comfort and convenience in Swansea at The Dillwyn arms. Book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 808 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
I
Izabela • couple • gb
9
Thank you
Pros:

Clean and tidy cosy pub. Beds were comfortable and nice clean room

Cons:

Parking a little tight

2026-09-05 • via Nuitee
R
Robert • solo_traveller • gb
10
Fabulous as always
Pros:

Location and food

2026-09-02 • via Nuitee
N
Neil • solo_traveller • gb
10
2026-09-01 • via Nuitee
M
Margaret • couple • gb
8
Good
Pros:

Exellent venue for our needs. Breakfast was good value for the money.

Cons:

Everything was fine

2026-08-31 • via Nuitee
D
Donna • solo_traveller • gb
10
2026-08-30 • via Nuitee
M
Magaran • solo_traveller • gb
10
Pros:

We had great experience, the staff wee friendly and welcoming, the food was delicious and the prices were affordable. Highly recommended

2026-08-30 • via Nuitee
N
Neil • solo_traveller • gb
10
2026-08-30 • via Nuitee
C
Ceri • solo_traveller • gb
6
Good value if you just need a bed for the night
Pros:

It was good value and the member of staff at the bar when I arrived was lovely. Friendly and welcoming!

Cons:

It’s very tired and desperately needs a bit of care and attention. It’s noisy by the road. One of the pillowcases was ripped and there were no pillow protectors so I assume people just sleep on the pillow as the case falls off and the pillow isn’t washed. It’s very cheap so you can let quite a bit slide for the price, but some things just felt like a lack of care and attention. It was fine for a few nights on my own but it was very basic!

2026-08-28 • via Nuitee
G
Geraldine • solo_traveller • gb
7
Pros:

The staff were excellent couldn't do enough for us very welcoming.

Cons:

The bathroom could have been redone a bit more modern and the bed was a bit too springy dick was a bit dated and broken blinds and windows could have been cleaned.

2026-08-27 • via Nuitee
A
Andrew • solo_traveller • gb
8
okay
Pros:

nice room. not far from Swansea everything works but is used

2026-08-27 • via Nuitee
J
Judi • solo_traveller • gb
8
Good value for money, friendly staff.
Pros:

Breakfast was very nice, could up grade the sausages to make it really good. Staff friendly. Menu in the evening extensive and good value, food was great.

Cons:

Car park small and tight, I got the last space when I got there and had to manoeuvre into the space. One of the reasons I booked was onsite parking. Minor detail, you couldn't fill the kettle up from the sink tap as not enough space.

2026-08-25 • via Nuitee
L
Lloyd • solo_traveller • gb
8
2026-08-23 • via Nuitee
E
Emily • solo_traveller • gb
8
Easy going hotel and pub.
Pros:

40 a night, friendly staff, above a pub with ok pub food, nice locals, near the river/canal path, nice to hear the river at night. I got a parking spot in the car park. Very chilled and well priced beer!

Had a great stay over.

Cons:

Could be a bit cleaner in places (sorry!)

Breakfast was a tenner on booking.com and less if I'd have paid there!

2026-08-21 • via Nuitee
J
John • solo_traveller • gb
10
I will happily return…
Pros:

Friendly, inexpensive and a superb breakfast…

Cons:

Nothing

2026-08-17 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

Rooms are looking a little tired ( could do with a refresh and new curtains)

Cons:

Not really being explained to in connection with the breakfast times for guests.

2026-08-13 • via Nuitee
I
Ian • solo_traveller • gb
9
Good value.
Pros:

All good

Cons:

There were no problems

2026-08-13 • via Nuitee
K
Karen • extended_group • gb
3
We would not stay here again which is a shame as its location was perfect for us.
Pros:

The evening food was nice and well priced

Cons:

The room carpet was grubby and the heater was broken off the bathroom wall. I was charged for the wrong food and am still awaiting a VAT receipt for the rooms which had been entered as a requirement on the booking, requested at check in and check out, plus requests sent via Booking.com messages.

2026-08-11 • via Nuitee
A
Andy • solo_traveller • gb
7
2026-08-07 • via Nuitee
J
Jayne • solo_traveller • dk
8
Great pub with quiet en suite rooms, on bus route for Swansea.
2026-08-06 • via Nuitee
D
David • family_with_children • gb
7
Perfect accommodation for a short stay when attending a local event.
Pros:

Breakfast was really good, a big portion and also and also a tasty vegan option. The Dillwyn was perfect for our one night stay. Comfy bed and an ensuite bathroom. Friendly and accommodating staff.

2026-08-05 • via Nuitee