The Marker Hotel

Hotels
8 (750 reviews)
57 Gower Street , London , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Garden
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
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Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Cleanliness issues
Cold room due to boiler problem
Tired room decor

Categories

Cleanliness
7.46
The room was not the cleanest with issues like boogies on the wall.
Service
8.43
Staff were helpful and attentive despite the stressful situation with the boiler.
Location
8.97
Great location, very convenient and felt safe.
Room Quality
6.92
The room was a bit tired, and there were complaints about cold temperatures.
Amenities
7.95
Basic amenities were available, but the bed could be improved.
Value for Money
7.91
Generally good value for the location and services provided.
Food and Beverage
8.46
Breakfast options were good and well-received.
Overall Experience
7.93
Mixed feelings with good aspects but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:31

Property Description

Convenient Location in Camden District
Comfortable Rooms with Garden Views
Multilingual 24-hour Front Desk
Plan your London getaway at The Marker Hotel today.

Important information:

Please note that there is no elevator available guests must use the stairs.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 750 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
Josefiina • solo_traveller • fi
7
2026-07-25 • via Nuitee
R
Rita • solo_traveller • fr
7
Pros:

J ai adoré l emplacement la gentillesse du personnel toujours a l écoute serviable
Seul problème le ménage n etait pas fait les serviettes pas changees durant notre séjour de 4 jours
On a du s essuyer avec des serviettes humides
J avais mis les serviettes par terre pour les changer mais elle nous les a remis pour nous essuyer qui fait ca

2026-07-24 • via Nuitee
B
Brice • couple • fr
6
Belle emplacement mais literie à changer
Pros:

L emplacement

Cons:

Le matelas

2026-07-23 • via Nuitee
D
Darío • solo_traveller • es
9
2026-07-22 • via Nuitee
P
Pedro • solo_traveller • pt
5
Abaixo expetativas
Pros:

Localização

Cons:

Colchão muito mau, carpete com muito pó,
pequeno-almoço fraco, sem opções. E ter de marcar hora. Escadas.

2026-07-21 • via Nuitee
Y
Yuko • family_with_children • nl
10
2026-07-20 • via Nuitee
T
Tabah • solo_traveller • il
3
Pros:

The location and staff

Cons:

Everything in hotel is falling apart. Problems with hot water, air-conditioning.

2026-07-20 • via Nuitee
S
Sean • solo_traveller • gb
7
Excellent location but with some irritations
Pros:

Excellent location. Friendly and helpful staff.

Cons:

Very thin walls, so we could hear every single word of conversation in the room next door. The bed was comfortable but squeaky. The breakfast was disappointing: bacon and sausage hardly cooked, vegetarian breakfast just the English breakfast with meat taken off and mushrooms added.

2026-07-20 • via Nuitee
T
Tove-Mette • solo_traveller • no
9
Pros:

De som jobbet der

Cons:

Ingent6

2026-07-20 • via Nuitee
M
Murielle • extended_group • fr
9
Établissement répondant à notre attente
Pros:

Emplacement top , proche des métros et bus
Petit déjeuner correct

Cons:

Absence de volet , lumière du jour le matin !

2026-07-19 • via Nuitee
A
Andrea Marta • solo_traveller • ar
5
Pros:

Solo y únicamente la atención de la empleada y la zona.El resto un desastre. El hombre que nos atendió el dia que nos fuimos no tuvo la buena voluntad de pedirnos un taxi. El colchón bajisimo y hundido en medio y la ducha imposible para una persona de mas de 50 kilos. La puerta de entrada tenia rota la manija. Lo único bueno es la zona. No volvere

Cons:

Todo

2026-07-17 • via Nuitee
D
Dr Fiona • solo_traveller • gb
10
2026-07-17 • via Nuitee
R
Ria • couple • gb
8
2026-07-13 • via Nuitee
S
Stancu • solo_traveller • it
10
2026-07-13 • via Nuitee
B
Basilan • solo_traveller • ph
8
It was nice experience.
Pros:

I like the facility but the standout for me is always the customer service made by Mark, Sander and Ryka. I emphasized that any good facility without great customer service experience is nothing. I admire The Marker Hotel for giving me the London experience I that I need. However, I noticed that kitchen people were not that fund of helping guest move luggage up from the stairs and they just looks and glance at me like they didn't see anything. I also grab 2 hot water for coffee moving to the garden but they didn't care about my struggles but maybe since it's not part of their job so will just stair at each other.

Cons:

Probably the stiff stairs and the absence of bidet. I hope they improve installing bidet.

2026-07-12 • via Nuitee
N
Nadine • couple • de
5
Friendly staff, effective air conditioning, and a refurbished bathroom were outweighed by a tired, uncomfortable room wi
Pros:

The staff were very friendly and available 24 hours a day, which made us feel welcome. The air conditioning worked well, and although the bathroom was quite small, it was modern, clean, and clearly recently renovated.

Cons:

Unfortunately, the room felt very tired and in need of refurbishment. The furniture was basic, worn, and some pieces were damaged. The bedside table was not clean, and the bed was uncomfortable, with a springy mattress and a weak, creaky bed frame. The lighting was poor, with no bedside lamp for reading, making the room feel impractical. The carpets were also old and gave the room an overall unclean feeling, even where they may have been vacuumed.

At around 7:00 a.m., we were woken by extremely loud thumping and banging noises from the room above, sounding as though heavy furniture was being dragged across the floor. As this was a basement room (Room 2), the noise carried directly through the ceiling from the breakfast room and was impossible to ignore.

2026-07-12 • via Nuitee
M
Meir and Meirav • family_with_children • il
6
לונדון מהממת, המלון ענה על הצורך של מקום להניח בו את הראש בסוף היום
Pros:

ארוחת הבוקר סבירה
המיקום של המלון טוב, קרוב בהליכה רגלית להרבה מקומות וגם לתחתית
הצוות היו אדיבים מאוד ומנומסים

Cons:

החדרים קטנים מאוד, היינו זוג ומתבגר והיה די צפוף.
המקלחת קטנטונת, לא היה מספיק מקום לאחסון פריטים ואנחנו באנו לשבוע אז זה היה חסר.

2026-07-10 • via Nuitee
P
Philippe • couple • fr
9
2026-07-10 • via Nuitee
M
Marijke • solo_traveller • nl
7
Pros:

Het bed

Cons:

Ontbijt

2026-07-09 • via Nuitee
J
Jayne • solo_traveller • gb
6
48 hours in london
Pros:

Good location, clean room, aircon

Cons:

Teeny tiny room. Had to crawl over the bed to get to one side. Breakfast was thrust at us whether we wanted it or not!

2026-07-09 • via Nuitee