Hotel New Castle

Hotels
7.9 (19 reviews)
Viale Edmondo De Amicis 18 , Cesenatico , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Cons:
Poor cleanliness
Last minute notice of hotel closure
Inadequate service response

Categories

Cleanliness
5.76
The hotel was described as a 'katastrophe', indicating poor cleanliness.
Service
10
Standard quality for this hotel tier, but severely impacted by the last minute notice regarding closure.
Location
9.73
Location was not explicitly mentioned, but implied to be suitable based on alternative accommodation.
Room Quality
8.77
Room quality was not mentioned directly, assumed adequate as a standard offering.
Amenities
8.72
Amenities were not addressed in the review, assumed to be standard.
Value for Money
5.75
Due to poor service surrounding the closure, perceived value for money is low.
Food and Beverage
8.71
Food and beverage were not mentioned, assumed to be average.
Overall Experience
5.76
Overall experience was negative as indicated by 'Nie wieder New Castle!'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:47

Property Description

Family-friendly Accommodation

Delicious Breakfast Options

Multilingual 24-hour Front Desk

Ready to book an unforgettable stay at Hotel New Castle in Cesenatico?

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 19 reviews
Cleanliness: 5.76
Service: 10
Location: 9.73
Room Quality: 8.77
Amenities: 8.72
Value for Money: 5.75
Food and Beverage: 8.71
Overall Experience: 5.76
G
Gianni • solo_traveller • it
8
Pros:

Posizione eccezionale e ottimi servizi

2026-08-22 • via Nuitee
M
Mariateresa • family_with_children • it
10
Tutto benissimo!
Pros:

Tutto

Cons:

Niente

2026-08-19 • via Nuitee
G
Giuseppe • solo_traveller • it
10
Pros:

Oltre alla posizione, camera pulita, colazione abbondante e in particolare personale di servizio gentile e cordiale.
Qualità prezzo, merita

2026-08-16 • via Nuitee
M
Marcello • family_with_children • ch
7
2026-08-02 • via Nuitee
T
Tiezzi • couple • it
9
2026-07-21 • via Nuitee
I
Ionel • solo_traveller • it
10
Pros:

Staf 100 elode
Cuoco 100 elode
Pulizia 100 elode

Cons:

La struttura a bisognio di una ristrutturazione, generale renderlo più moderno.

2026-07-06 • via Nuitee
S
Sara • solo_traveller • it
5
2026-06-29 • via Nuitee
E
Enzo.Cottone85 • solo_traveller • it
10
Oltre le aspettative
Pros:

Il personale ti fa sentire come a casa. La posizione è il top

Cons:

Niente

2026-05-11 • via Nuitee
P
PIERGIORGIO • solo_traveller • it
10
Ottimo soggiorno.
Pros:

Pur essendo chiuso l'hotel prenptato, siamo stati accolti in un hotel dello stesso gruppo (hotel Esplanade), ottima la location, il personale, la posizione e la colazione.

Cons:

Niente!

2026-05-08 • via Nuitee
M
Maria Francesca • family_with_children • it
7
Pros:

In realtà ho soggiornato all'hotel Esplanade perché il New Castel era chiuso ma a parte questo inconveniente il personale è stato molto gentile e hanno fatto l'upgrade della camera per scusarsi. Camera un po' datata ma pulita bella vista, mangiato bene. Ottimo rapporto qualità prezzo. Torneremo allEsplanade!

Cons:

Nulla. Nei miei giudizi tengo sempre conto di quello che ho ricevuto in base a quello che ho pagato

2026-04-11 • via Nuitee
P
Pompeo • couple • it
10
2025-12-07 • via Nuitee
J
Jeannette • extended_group • ch
1
NIE WIEDER!
Pros:

Gar Nichts!! Katastrophe

Cons:

Das Hotel teilte mit, das es schliesse, 2 Tage nachdem persönlicher Kontakt stattfand, wo dies verschwiegen wurde, und ein Tag vor der Ankunft, wo eine kostenfreie Stornierung nicht mehr möglich war. Wir wurden in einem anderen Hotel untergebracht! Eine unglaubliche Frechheit. Nie wieder New Castle!

2025-11-27 • via Nuitee
T
TAMARA • couple • it
10
2025-07-27 • via Nuitee
M
michele • extended_group • it
9
2025-07-27 • via Nuitee
Y
yuri • solo_traveller • it
10
2025-07-15 • via Nuitee
R
Riccardo • couple • it
6
2025-07-06 • via Nuitee
L
Luke_1976 • couple • it
3
Tanta voglia di fare, ma non basta
Pros:

Staff gentilissimo, molto giovane e con poca esperienza. Hanno tanta voglia di fare, ma sembrano poco supportati dal management.
Ottima posizione, colazione ottima.

Cons:

La struttura è datata e poco curata. Il livello della stanza e delle zone comuni non è allineato al costo della camera.

2025-07-06 • via Nuitee
A
Ac • young couple • gb
7
Good but very noisy
Pros:

Good location. Clean. Friendly staff and good breakfast.

Cons:

It is extremely noisy. You can literally hear everything from the room next door and the corridor.

2024-10-26 • via Nuitee
G
Giuseppe • young couple • ie
10
I would be back
Pros:

Vero friendly staff, perfect location

2024-07-31 • via Nuitee