City Stars Hotel

Hotels
7.2 (953 reviews)
11 Tahrir Square , Cairo , eg

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Affordability
Cons:
Poor cleanliness
Staff attitude issues

Categories

Cleanliness
5.53
Multiple mentions of poor cleanliness, bathrooms described as dirty, and sheets not cleaned.
Service
8
Some issues with staff attitude noted, but overall friendliness reported.
Location
9.04
Consistently highlighted as amazing and very good.
Room Quality
6.49
Rooms are noted to be small and cramped with some issues.
Amenities
5.52
Facilities are outdated and not in good condition.
Value for Money
8.98
Many reviews mention affordable pricing for the location.
Food and Beverage
6.53
Breakfast noted as simple and not varied.
Overall Experience
7.5
Mixed feedback with some positive experiences but significant negative mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Prime Location

Conveniently nestled in Downtown Cairo, City Stars Hotel is just steps away from iconic landmarks such as Tahrir Square and The Egyptian Museum. Explore the heart of the city effortlessly from our central location.

Comfortable Accommodation

Unwind in our air-conditioned rooms equipped with modern amenities including free WiFi and flat-screen TVs with satellite channels. Some rooms offer balconies with panoramic city views, ensuring a pleasant stay for all guests.

Exceptional Services

Enjoy a hassle-free stay with our attentive room service, 24-hour front desk assistance in multiple languages, and a delicious breakfast selection to start your day right.

To experience the vibrant culture and hospitality of Cairo, book your stay at City Stars Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 953 reviews
Cleanliness: 5.53
Service: 8
Location: 9.04
Room Quality: 6.49
Amenities: 5.52
Value for Money: 8.98
Food and Beverage: 6.53
Overall Experience: 7.5
K
Kweri • couple • us
8
2026-07-25 • via Nuitee
A
Asma • couple • dz
7
Pros:

Good

2026-07-25 • via Nuitee
اسامة • family_with_children • sa
5
2026-07-24 • via Nuitee
S
Sultan Nawaf • couple • qa
10
2026-07-21 • via Nuitee
سعيد • solo_traveller • om
4
Pros:

فندق هادي ومطل على ميدان التحرير

Cons:

صعوبة الوصول إلى الفندق لعدم وجود لوحة إرشادية وكذلك الانصرصير صعب ودائما غير متاح

2026-07-21 • via Nuitee
R
Rasha • couple • sa
10
2026-07-20 • via Nuitee
S
Sultan Nawaf • couple • qa
10
2026-07-17 • via Nuitee
M
mohamed • solo_traveller • eg
5
2026-07-15 • via Nuitee
M
Mahmoud • solo_traveller • eg
5
Pros:

الموقع فقط

2026-07-12 • via Nuitee
S
Sultan Nawaf • couple • qa
10
Great stay
Pros:

Location

Cons:

Noisy street

2026-07-10 • via Nuitee
M
Mohammed • couple • iq
1
2026-07-10 • via Nuitee
A
Adham • solo_traveller • eg
1
Pros:

I didnt like anything

Cons:

I checked in early and was originally given a room on the third floor. The room was clean, quiet, and I was satisfied with it.

After I took a shower and went downstairs to ask about breakfast, I was told that I had to move to another room on the ground floor next to the kitchen. Before I moved, the area was quiet, but after moving, the staff were talking loudly, and there was constant noise from cars and the staff cuz the room was next to the kitchen and breakfast was very very bad and talking directly outside the balcony. Because of this, I was unable to sleep or rest.

The staff told me that the room on the third floor needed maintenance. However, when I asked to move to another room on the same floor, they said the entire floor was under maintenance. I then asked for a room on another floor, and they again said those rooms were under maintenance. This explanation seemed suspicious and made me feel that I was being forced into a noisy room near the staff.

In addition, the bed in the new room was not properly cleaned and had black stains on it.

Because of these issues, I decided to leave only a few hours after checking in. I checked in at around 1:00 PM after arranging an early check-in, but I could not continue my stay because the room I was moved to was completely different from the quiet and clean room I had originally received.

I would appreciate it if you could investigate this matter. I also kindly request a partial refund, with charges applied only for the few hours that I stayed, as I was unable to use the accommodation as expected due to the unexpected room change and the poor conditions of the replacement room.

2026-07-07 • via Nuitee
A
Alfhele • couple • jo
7
2026-07-07 • via Nuitee
A
Alfhele • solo_traveller • jo
7
2026-07-07 • via Nuitee
K
kassah laouar • solo_traveller • dz
10
2026-07-07 • via Nuitee
A
Ahmed • solo_traveller • eg
9
2026-07-06 • via Nuitee
L
Liliana Carmela • couple • it
6
Comodo per i turisti
Pros:

La struttura era in pieno centro, nella piazza principale per cui c’era molto rumore ma comunque era facile muoversi sia a piedi che con i mezzi quindi in generale buona.

Cons:

C’era poca chiarezza nelle informazioni, abbiamo chiesto se la colazione potesse essere anticipata alle 7:30 e ci avevano detto di sì. Quando sia scesi il giorno dopo ci hanno negato la colazione e quindi l’abbiamo persa. Almeno il giorno dopo hanno recuperato facendocela trovare però non è stato corretto.

2026-07-05 • via Nuitee
A
aziz • solo_traveller • sa
6
Pros:

الموقع ممتاز جدا
والاسعار

Cons:

مدخل العمارة مخيف
السلم الكهربائي قديم من التراث
الغرفة صغيرة جدا
لايوجد خدمات بالغرف

2026-07-04 • via Nuitee
S
Samsonidis • solo_traveller • gr
5
2026-07-03 • via Nuitee
A
Ahmed • solo_traveller • eg
10
Cons:

الاطلاع فقط

2026-07-03 • via Nuitee