Solara Art House Hotel

Hotels
9.1 (144 reviews)
Tecte 311 , Cusco , pe

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
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Review Highlights

Pros:
Excellent location
Attentive service
Cons:
Noise from the street
Payment process issues

Categories

Cleanliness
9.15
Guests generally reported a clean and comfortable environment.
Service
9.65
Atenas received high praise for attentiveness and helpfulness, enhancing the guest experience.
Location
9.15
The hotel is centrally located near Plaza de Armas, making it very accessible.
Room Quality
8.65
Rooms are comfortable and well-equipped, but some noted they could be noisy.
Amenities
9.15
Amenities were appreciated including breakfast and local tea options.
Value for Money
8.65
Considered cost-effective given the quality of service and location.
Food and Beverage
9.15
Breakfast was highlighted positively by guests, adding to their experience.
Overall Experience
9.25
Overall, guests had a fantastic experience and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:11

Property Description

Convenient Location
Strategically situated near major train stations for easy access to the city's attractions.

Modern Accommodations
Recently renovated rooms equipped with modern amenities and city views.

Personalized Services
Allergy-free environment and sightseeing tours available for a hassle-free stay.

Book your stay at Solara Art House for a delightful experience in Cusco!

Important information:

Please note that the rooms are located on upper-level floors with no elevator access.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 144 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 8.65
Amenities: 9.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
Y
Yance • extended_group • pe
10
La atención de Atenas es genial
Pros:

La ubicación y las habitaciones

Cons:

Todo estuvo bien

2026-06-20 • via Nuitee
P
Patricia • solo_traveller • es
4
Decepcionante
Pros:

El diseño de la habitacion

Cons:

La habitación tenía un diseño bonito y acogedor, pero la ejecución y los materiales utilizados dejaban bastante que desear. El techo estaba hecho de policarbonato y tenía juntas que no aislaban correctamente el ruido exterior, por lo que se escuchaba claramente todo lo que ocurría en la calle. Además, las paredes entre habitaciones eran extremadamente finas y el suelo de madera crujía constantemente, haciendo que se oyera absolutamente todo de los huéspedes de alrededor. Dormir y descansar resultó complicado debido a la falta de insonorización.

La zona de la ducha era agradable estéticamente, pero encontramos una mancha considerable de humedad y moho sobre el lavabo, algo que no esperábamos en un alojamiento de estas características.

La experiencia con el servicio tampoco fue satisfactoria. El hotel no dispone de recepción permanente, por lo que hay que indicar la hora de llegada. Avisamos de que llegaríamos a las 15:00 y, tras esperar en la puerta sin que nadie nos atendiera, tuvimos que contactar con ellos. Finalmente aparecieron alrededor de las 15:25, sin ofrecer ninguna disculpa por el retraso.

Además, al hacer el check-in nos solicitaron un recargo adicional del 5 % por pagar con tarjeta. Al indicar que no estábamos de acuerdo con ese cargo, nos dijeron que entonces tendrían que cambiarnos a una habitación supuestamente inferior, algo que nos pareció una situación bastante incómoda.

Por último, el desayuno tampoco estuvo bien gestionado. Habíamos avisado con antelación de que necesitábamos desayunar a las 6:30 porque nos recogían para ir al aeropuerto a las 6:50. Aunque la persona encargada llegó a la hora acordada, el desayuno no estuvo disponible hasta aproximadamente las 6:40, por lo que tuvimos que comer con prisas para poder salir a tiempo.

2026-06-19 • via Nuitee
F
Fabio • couple • br
9
limpeza impecável
Pros:

O atendimento foi perfeito, marcado pela cordialidade, atenção e eficiência da equipe, sempre pronta para atender com excelência. Além disso, a limpeza impecável em todos os ambientes evidencia o alto padrão de qualidade e cuidado do hotel, proporcionando uma experiência extremamente agradável e confortável.

2026-06-12 • via Nuitee
F
Fabio • couple • br
9
Limpeza impecável
Pros:

O atendimento foi perfeito, marcado pela cordialidade, atenção e eficiência da equipe, sempre pronta para atender com excelência. Além disso, a limpeza impecável em todos os ambientes evidencia o alto padrão de qualidade e cuidado do hotel, proporcionando uma experiência extremamente agradável e confortável.

2026-06-12 • via Nuitee
S
Seby77 • couple • nl
9
2026-06-10 • via Nuitee
S
Seby77 • couple • nl
9
Pros:

Nice, big rooms, stylishly decorated, the best and most comfy bed we had in Peru, hot shower, spotlessly clean. Breakfast was tasty and freshly cooked, the central location made it easy to walk to the Plaza de Armas and most of the attractions in Cusco.

Cons:

As per description on booking.com, there is no actual front desk at he hotel. This is generally not an issue, but you have to agree on a check in time beforehand. This can easily be done via WhatsApp, but it can be a bit confusing at times.

2026-06-10 • via Nuitee
A
alika15 • solo_traveller • pe
8
Pros:

Llegamos más temprano de la hora de check in y nos habilitaron más rápido nuestra habitación.

2026-06-08 • via Nuitee
T
Trussell • solo_traveller • us
10
Cozy, Clean, and Quiet
Pros:

This place is awesome! The bed is comfy, the windows seal so you can't hear much from outside, it's small, clean, and close to the main plaza. I could see if you're a really sensitive sleeper, how the sounds could be loud, but I was GENUINELY shocked at how much sound the windows blocked out. You'll hear a muffled, soft version of cars driving by and horns, which just blended into the background for me.

Atenas is really the star of the show. She's really passionate about her job and tourism. She makes sure that everything and everyone is well attended to and really wants each guest to have a good experience.

2026-06-08 • via Nuitee
L
Lydia • couple • ca
10
2026-06-08 • via Nuitee
M
Marcelo • couple • ec
10
Pros:

La ubicación y el servicio al cliente

Cons:

Nada

2026-06-05 • via Nuitee
C
Caique • solo_traveller • br
10
atendeu muito bem a expectativa
Pros:

O quarto era muito confortável, limpo, com boas roupas de cama e banho. O café da manhã é servido desde muito cedo e tem tudo que eu preciso: ovos (feitos na hora), pão, café e frutas.
Pra mim, o mais especial é que o Solara é um negócio de uma mulher local que trabalhou muito tempo como guia e agora tem seu próprio negócio, que sustenta a proprietária e seu filho. Percebe-se claramente que Atenas leva muito a sério seu negócio e isto me fez sentir que eu estava no lugar certo. Além disso, ela conhece muito da história local e nos recebe muito bem. OBS: ela guardou minhas malas durante os dias que eu estava em machu picchu por cortesia - eu não iria mais voltar para o hotel

2026-06-04 • via Nuitee
K
Kayleigh • couple • us
10
2026-06-03 • via Nuitee
S
Selina • couple • de
8
War super
Pros:

Sehr gute Lage, Zimmer war komfortabel, Personal sehr freundlich und hilfsbereit konntet unser Gepäck trotzdem vor Ort lassen ob wohl es keine 24/7 Betreuung gab

2026-06-03 • via Nuitee
K
Kelly • couple • br
10
Vale a pena!
Pros:

O lugar é bem confortável e aconchegante, bonito e bem espaçoso. dormimos muito bem, banho quentinho sem problemas com chuveiro!

Desde o dia que chegamos fomos muito bem recebidos pela anfitriã, cuidou de nós e sempre prestativa com oque precisávamos. O café da manhã em especial é muito gostoso, preparado na hora, tudo bem quentinho e bem feito, tudo como havia descrito. Recomendamos muito ❤️🙏

2026-06-01 • via Nuitee
C
Claudia Lopez Bardet • solo_traveller • cl
10
Pros:

Ubicación, baño, cama

Cons:

Todo estuvo bien

2026-05-31 • via Nuitee
Y
Yingyi • extended_group • ca
9
Overall a very pleasant stay! Will come back.
Pros:

Tasty and warm breakfasts with balanced nutrients. Cleaner than all the other hotels I have stayed in in Peru, especially the washroom. Drinking cold water for guests to use all the time. Very considerate hotel owner. Local artworks in the hotel are impressive.

Cons:

Can be woken up by other travellers when they leave their rooms early in the morning.

2026-05-27 • via Nuitee
T
Taylor • couple • ca
9
Lovely little limited services hotel
Pros:

Nice, small hotel, close to the city centre. Comfortable beds and clean. The included breakfast was good and fresh.

Cons:

The lack of a front desk/reception is a bit awkward. Be sure to communicate your arrival time. Hotel is located on the second floor and someone needs to be around to let you in on the street level. The staff are not always at the hotel.

2026-05-26 • via Nuitee
E
Elina • solo_traveller • br
9
Ótimo custo benefício
Pros:

Cama confortável, edredon bem quente e café da manhã simples, mas caprichado e personalizado

Cons:

Nao tem elevador, mas não são muitos degraus

2026-05-25 • via Nuitee
T
Tamara Catalina • solo_traveller • cl
9
Pros:

LA HABITACIONES MUY LIMPIAS, EL PERSONAL MUY AMABLE, TE AYUDABA EN LO QUE PODIAN Y LA UNICAVION MUY CRECA DE TODO.

Cons:

MUCHAS ESCALERAS, LA LLEGADA DE LA ENTRADA DEL HOSTAL A LA HABITACION

2026-05-22 • via Nuitee
E
Elena • solo_traveller • us
10
2026-05-19 • via Nuitee