Hotel Borde Lago

Hotels
8.1 (294 reviews)
Camino a Ensenada Km. 4 - Casilla 509 , Puerto Varas , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Buena ubicación
Atención del personal
Desayuno rico
Entorno agradable
Cons:
Habitaciones pequeñas
Falta de WiFi
Ruidos molestos
Condiciones de limpieza

Categories

Cleanliness
7.6
Multiple complaints about dirty conditions and maintenance issues were noted, affecting the overall cleanliness perception.
Service
9.1
Positive mentions of staff kindness and helpfulness throughout various reviews.
Location
8.6
Consistently mentioned as a strong point with positive sentiments towards the surroundings.
Room Quality
7.1
Issues such as small room size and inadequate amenities were reported, affecting the room quality rating.
Amenities
7.6
Some amenities were appreciated, but others like WiFi and heating were lacking.
Value for Money
8.1
Balanced perceptions based on the overall offerings relative to price.
Food and Beverage
8.1
General praise for the breakfast and restaurant options, though some areas for improvement were noted.
Overall Experience
8.6
Despite some negative aspects, the overall experience for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:39

Property Description

Luxurious Accommodation with Scenic Views
Hotel Borde Lago offers a picturesque setting with a garden and indoor pool, providing a tranquil escape for guests. The fully carpeted rooms feature large windows with garden views and elegant wooden furnishings, ensuring a comfortable stay.

Delicious Buffet Breakfast and Convenient Amenities
Start your day with a delicious buffet breakfast served daily, a perfect way to fuel up for exploring the nearby attractions like Petrohue Falls. Enjoy the convenience of free parking and WiFi access in common areas during your stay at the hotel.

Prime Location for Exploring
Located just 50 meters from Llanquihue Lake and a short drive from Petrohue Falls, Hotel Borde Lago is an ideal base for exploring the beautiful surroundings. With a 10-minute drive to Puerto Varas, guests have easy access to more dining and entertainment options.

Book your stay at Hotel Borde Lago now for a relaxing and memorable experience!

Important information:

Due to the coronavirus (COVID-19), this accommodations is taking steps to ensure the safety of customers and staff. For this reason, at the time of check in you must present your mobility pass.

LOCAL TAX LAW

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation.

Buffet breakfast is served daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 294 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
M
Malgwen • solo_traveller • fr
8
Hôtel très bon rapport qualité prix
Pros:

L’originalité de l’endroit
L’accueil professionnel et chaleureux
L’emplacement au calme
Le ponton près du lac extraordinaire
Le petit déjeuner copieux et varié

Cons:

La piscine pas propre
Le jaccuzzi inutilisable

2026-10-27 • via Nuitee
C
Carmen • family_with_children • cl
7
Grato ambiente.
Pros:

piscina, desayuno

Cons:

la aislación de las habitaciones no es optima y se escucha todo lo que sucede en las habitaciones, y eso a veces llega a ser desagradable.

2026-10-27 • via Nuitee
C
Carlos • couple • cl
7
beautiful place that should improve quality on accommodation facilities
Pros:

Good service

Cons:

Improve breakfast quality on sweet breads and cakes offer and made better pool facilities for dressing swimming suites near it

2026-10-27 • via Nuitee
W
Walter • couple • ar
9
Excelente estadia y seguramente volveria a hospedarme en caso de volver a Puerto Varas
Pros:

La comodidad de la cama y la limpieza. La decoración del hotel en general y la calidez y buen trato de su personal.

Cons:

Me hubiese gustado que el baño tuviese bidet.

2026-10-26 • via Nuitee
M
Mauricio • family_with_children • cl
9
2026-10-26 • via Nuitee
I
ingrid soledad • family_with_children • cl
10
El restorán la comida ,es exquisita 10 de 10
Pros:

Todo agradable
El personal muy amable

Cons:

Lo único que se escucha al bajar y subir las escaleras

2026-10-25 • via Nuitee
F
Fuentes • family_with_children • cl
10
2026-10-25 • via Nuitee
V
Valentina • family_with_children • cl
9
2026-10-24 • via Nuitee
R
ROGELIO GUADALUPE • family_with_children • mx
9
Pros:

Excelente servicio de su personal

Cons:

Tal vez el desayuno podría mejorar

2026-10-22 • via Nuitee
B
Biluron • family_with_children • ar
8
2026-10-21 • via Nuitee
S
Sergio • solo_traveller • cl
10
2026-10-19 • via Nuitee
M
MIGUEL • family_with_children • cl
4
Decepcionante por el late check out y el uso de la piscina
Pros:

el dormitorio era bueno por el precio

Cons:

Que la piscina funcionaba solo a partir de las 11:00, además el late check out por solo dos horas tiene un cobro excesivo de 65.000 pesos, caso lo mismo que cuesta una noche ….ridiculo

2026-10-18 • via Nuitee
K
Kamila • extended_group • cl
10
Recomendado, atención 10/10
Pros:

Todo

Cons:

Todo súper bien

2026-10-18 • via Nuitee
C
Camila • solo_traveller • cl
10
Un lugar para olvidarte de la ciudad, donde conectas las alegrias nostalgias con un buen descanso
Pros:

Me encanta que las personas me atendieron muy bien , me sentí acogida y bien recibida.
Amo que tenga bajada al lago 🫶✨
Sergio muchas gracias por tu atención 👌
Comida de calidad y muy rica 😋

Cons:

La verdad que nada, estaba todo bien💕

2026-10-12 • via Nuitee
H
Hector • solo_traveller • cl
9
Pros:

El desayuno.

Cons:

La aislación acustica entre habitaciones se podría mejorar a la hora del descanso. O bien informar a los huéspedes mantener el debido silencio para un buen descanso. Pero esto es un detalle.

2026-10-12 • via Nuitee
J
José Manuel • solo_traveller • cl
1
Cons:

Nada de privacidad se escucha todo lo que pasa en las habitaciones de al lado... en definitiva pagamos y no nos quedamos buscamos otra opción...

2026-10-07 • via Nuitee
R
Ricardo • solo_traveller • cl
9
Pros:

Buen desayuno y sala de juegos

Cons:

Mucho calor en las habitaciones

2026-10-07 • via Nuitee
P
Paola • solo_traveller • cl
10
Pros:

Muy limpio, todos muy atentos, rico desayuno.

Cons:

No hay un lugar para fumadores.

2026-09-18 • via Nuitee
F
Francisco199077 • solo_traveller • cl
7
Pros:

La comida

Cons:

Tien piscina temperada pero estaba fría, falta basurero en las piezas, pocos cosas que hacer

2026-09-12 • via Nuitee
M
Maria Jose • solo_traveller • cl
10
2026-09-10 • via Nuitee