Brown House Hotel

Hotels
8.6 (312 reviews)
234/5 Moo1, Soi Rimnhongbua 6, Rom Yen Patthana, Udon Thani , Udon Thani , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Spacious and comfortable rooms
Friendly and helpful staff
Good breakfast variety
Cons:
Dirty premises
Confusing billing practices

Categories

Cleanliness
5.68
The hotel was extremely dirty, raising serious concerns about hygiene.
Service
9.65
Most reviews indicate that the staff were friendly and helpful.
Location
8.19
Some reviews mentioned it's a bit far from downtown but quiet and peaceful.
Room Quality
9.64
Rooms were described as spacious, comfy, and well-maintained.
Amenities
9.17
Amenities were generally appreciated, although cleanliness impacted their perceived value.
Value for Money
9.13
Most guests felt they received good value considering the comfortable accommodations.
Food and Beverage
8.68
Breakfast variety was praised, though some noted issues with variety.
Overall Experience
8.65
Mixed experiences overall, with notable positives overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 21:35

Property Description

Welcome to Brown House Hotel Udonthani!

Luxurious Accommodation: Enjoy our rooms equipped with flat-screen TVs and private bathrooms for your comfort and convenience.

Convenient Amenities: Benefit from free WiFi, a restaurant on-site, and complimentary private parking. Take advantage of our free shuttle service and explore our gift shop during your stay.

Exclusive Tuk Tuk Services: Experience the best of Udon Thani with our complimentary Tuk Tuk rides to UD Town and Central Plaza Udon, following the hotel's schedule.

Book now for an unforgettable stay at Brown House Hotel Udonthani!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 312 reviews
Cleanliness: 5.68
Service: 9.65
Location: 8.19
Room Quality: 9.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 8.65
T
Thippy • solo_traveller • th
10
2026-06-28 • via Nuitee
R
Roland • couple • th
6
Cons:

La suppression de la piscine

2026-06-25 • via Nuitee
L
Les • solo_traveller • gb
9
Pros:

Good

Cons:

Location

2026-06-19 • via Nuitee
S
steven • solo_traveller • gb
10
Pros:

The location of the hotel was only 5 mins into town.

2026-06-15 • via Nuitee
G
Grantley • solo_traveller • au
9
Pros:

Excellent hotel in a quiet location. Could not fault Brown House in any way.

2026-06-15 • via Nuitee
M
Michael • couple • th
10
Another lovely stay
Pros:

Our third stay, at the Brown house, a lively quiet hotel in Udon Thani, lovely staff, comfortable room and pet friendly, always stay here on our monthly shopping trip to Udon.

2026-06-12 • via Nuitee
K
Karyna • couple • ua
2
Don’t come to this hotel
Pros:

The staff was nice and kind.

Cons:

I rarely leave negative reviews, but this hotel was one of the most disappointing experiences I’ve had in Thailand.

The hotel advertises itself as pet-friendly, but in reality it feels like dogs are barely tolerated here. There is an excessive number of strict rules regarding pets, along with a long list of penalties and fines. The most shocking part was the pet fee: 500 THB per night for one dog, while the room itself costs only around 800 THB per night. This is completely unreasonable.

What makes it even worse is that this fee was never disclosed in advance. I specifically contacted the hotel before my stay and informed them that I would be traveling with my dog, yet nobody mentioned any additional charge. During years of traveling around Thailand and staying in dozens of hotels, from budget accommodations to luxury resorts, I have never encountered such an expensive pet fee. When hotels do charge extra, they always inform guests beforehand, and the fee is usually around 100–200 THB.

The overall approach to pets also left a very negative impression. Rather than feeling genuinely welcoming to pet owners, it felt as though pets are accepted primarily as an additional source of revenue. Between the unusually high pet fee, the numerous restrictions, and the extensive list of penalties, there was little sense that animals are actually welcomed here.
As someone who regularly travels with a dog and has stayed in many pet-friendly hotels, I have learned that truly pet-friendly properties are usually run by people who understand the realities of traveling with pets and make reasonable efforts to accommodate them. Unfortunately, that was not the feeling I got here.

The room itself was also in very poor condition. Everything felt old and neglected. There was mold in the shower, mold around the sink, and visible dirt throughout the room. The curtains were extremely dusty, stained, and damaged. Even the walls were dirty, scratched, and marked.

2026-06-09 • via Nuitee
P
Pimphat • couple • th
10
2026-05-25 • via Nuitee
D
Daniele • solo_traveller • th
8
2026-05-16 • via Nuitee
M
Michael • solo_traveller • de
8
2026-05-13 • via Nuitee
M
Michael • couple • th
9
Will return
Pros:

Stayed before, nice smiling staff and pet friendly

2026-05-04 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Complimentary Hotel TukTuk to UD Town / Central Department Store

2026-04-28 • via Nuitee
M
Matthias WOHLTHAT • solo_traveller • de
8
2026-04-15 • via Nuitee
R
Richard • family_with_children • th
8
2026-04-08 • via Nuitee
วงค์จันทร์ • solo_traveller • th
10
2026-04-01 • via Nuitee
A
Anders • solo_traveller • se
10
Dreamy stay in Udon
Pros:

Nice and very clean

Cons:

Nothing

2026-03-27 • via Nuitee
R
Robert • family_with_children • au
8
A quiet place to stay
Pros:

This is a large hotel. When you get there it seems to be in the middle of nowhere, but in reality it is only 2 streets away from the hustle and bustle of Udon Thani. Grab arrives promptly if you need to go somewhere, breakfast was a reasonable buffet, rooms are a good size. Shower is hot, aircon is cold, bed is comfortable, works for me.

Cons:

This was little unusual. Most hotels are quite happy to let you book in early if the room is ready, but these guys try to monetise it, there was an (unsuccessful) attempt to charge 10 Baht per hour for early book in. I forgot to ask if there was also a 10 Baht per hour rebate for early checkout.

2026-03-24 • via Nuitee
T
THANUTCHAPORN • extended_group • th
10
2026-03-23 • via Nuitee
B
Bongkot • solo_traveller • th
9
2026-03-18 • via Nuitee
B
Boorana • extended_group • th
9
Pros:

ห้องกว้าง พนักงานบริการดียิ้มแย้ม

Cons:

อยากให้มีที่แขวนผ้าในห้องน้ำเพิ่มขึ้น

2026-03-17 • via Nuitee