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Stylish Rooms
Guests can enjoy air-conditioned rooms with modern amenities, a flat-screen TV, and comfortable bedding for a relaxing stay.
Convenient Location
Nestled in Taitung City, our hotel is near popular attractions like Taitung Night Market and Taitung Seashore Park, offering guests the perfect blend of relaxation and entertainment.
Warm Hospitality
With a shared lounge for socializing and a friendly staff ready to assist, Yoai Mountain Roam Hotel ensures a memorable and pleasant stay for all guests.
Book now for a delightful stay at Yoai Mountain Roam Hotel in vibrant Taitung City!
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
櫃檯服務人員很親切
位置及一樓大廳很寬敞
一樓的煙味 浴室水壓很強
位置離海邊很近
一樓有煙味
La habitación era amplia y nos pusieron un transporte para poder ir a la estación de trenes por 200.
En la habitación había bichos (hormigas, chinchillas, cucarachas). Tuvimos que cerrar bien las maletas para que no nos entrara ninguno. Al entrar en el hall del hotel huele bastante a tabaco. Fueron bastantes serios al hacernos el check-in. La furgoneta que nos llevó a la estación también estaba muy sucia y olía mal.
電視清晰、頻道多選擇
有室內拖鞋(防滑)
用洗髮精、沐浴乳,肖楠味道很舒服
大廳仍有淡淡的煙味
隔音效果不好
屋內沒有安全鎖
地點
大廳味道
晚上開關門都很大聲,持續開關了很久,隔音不太好,一樓大廳都是煙味⋯
מיקום בסדר
We arrived at the hotel with positive expectations. At first glance, it is a nice place, with good rooms and a great location. Unfortunately, despite this, our experience was very disappointing, mainly due to the lack of customer service, professionalism, and consideration for guests.
No one on the staff speaks English, which made communication extremely difficult. When we arrived, we asked where the parking included in the price was, but we were given incorrect instructions. We were also not informed that the parking lot was locked and that we needed to ask the staff to open it. As a result, we had to wait for half an hour for someone to open the parking lot after a long day of driving, when all we wanted was to get to our rooms and rest.
There was also an issue when we tried to pay for our rooms: one member of our group was mistakenly charged for a room that was not theirs. This was a basic and completely avoidable mistake that showed a lack of organization and professionalism and caused us a great deal of frustration.
The following morning, we wanted to leave at a reasonable time because we had plans for the rest of the day. However, the parking lot was locked, and we were given no solution other than to wait for the issue to be fixed.
When I asked the manager for compensation due to the inconvenience and the way we had been treated, she laughed in my face and repeatedly walked away from the conversation whenever I finished speaking. I felt humiliated and extremely uncomfortable during the interaction.
Although the hotel itself is nice and the location is good, customer service and respect for guests are an essential part of the hotel experience. Unfortunately, because of the way we were treated, we will not be returning and cannot recommend this hotel.
住宿位置方便
房間進房異味嚴重,網路故障,浴廁塑膠地墊尿騷味重,清潔不佳
房間乾淨整潔,衛浴設備也不錯
大廳一整個都瀰漫著煙味,超級不舒服,出門跟回來都會被荼毒一次,因為我對煙味非常敏感,所以聞到都會頭暈。
乾淨整潔
無
無
煙味非常重
住宿位置很靠近市區,路邊停車位很多
一樓煙味很重,搭電梯到住宿樓層走廊燈全暗,入住三人房,單人床卻比雙人床硬很多,像是額外塞進去的床
服務人員蠻親切
房型最貴冷氣居然不冷,而且牆壁居然有嚴重壁癌!沒有人會想花錢住有壁癌的旅館!
Your guide to the flawless travel experience