Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.11
The cleanliness received negative remarks regarding poor hygiene and maintenance.
Service
9.08
The staff were described as very helpful and kind throughout multiple reviews.
Location
7.62
Location was generally appreciated but noted to be far from the city center.
Room Quality
7.57
Room quality varied, with some guests noting issues like old facilities and inadequate heating.
Amenities
8.1
Amenities were mentioned positively with access to cafes, but some amenities needed maintenance.
Value for Money
8.06
Perceived value was noted as fair but some guests felt it should be better relative to the price.
Food and Beverage
7.11
Breakfast options were mentioned as limited, impacting food quality perception.
Overall Experience
8.58
Overall experience was positive with helpful staff and good location but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:55

Property Description

Luxurious Accommodation
Experience comfort and style at The Castle Hotel in Amman. Our rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for our guests.

Delicious Dining Options
Satisfy your taste buds at our on-site restaurant serving delectable Belgian cuisine. Craving a quick bite or a refreshing drink? Visit our snack bar for a variety of options to indulge in during your stay.

Convenient Facilities
From a 24-hour front desk to airport transfers and free WiFi, we strive to make your stay seamless and enjoyable. Need to attend to business matters or pamper yourself? Take advantage of our business center and hairdresser's services.

Book your stay at The Castle Hotel now for a memorable experience in Amman!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.9
Based on 547 reviews
Cleanliness: 7.11
Service: 9.08
Location: 7.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.58
S
saed • couple • sa
7
2026-09-01 • via Nuitee
S
Suhaib • extended_group • il
7
2026-08-30 • via Nuitee
M
Marwa • family_with_children • lu
2
2026-08-29 • via Nuitee
B
BASSAM TALEB • solo_traveller • kw
4
Not recommended
Pros:

Location

Cons:

Not clean. No maintenance of most of the appliances. Delay in response. Bad restaurant. Customer has to call and wait until they open the car parking. Dirts left in the corridor between room for more than 5 days. Half of the AC sockets in the room are not working

2026-08-26 • via Nuitee
R
Rashad • family_with_children • ps
1
Very bad
Pros:

The beds were so u comfortable

Cons:

The breakfast was absolutely not worth it there was almost nothing

The beds are so u comfortable

2026-08-26 • via Nuitee
U
Uttam • solo_traveller • in
10
2026-08-26 • via Nuitee
D
Derrick • solo_traveller • us
10
I'd immeditedly book again If I were to visit Jordan again
Pros:

The staff are extremely kind and are easy to work with despite occasionally a language barrier. That is no fault of their own by the way, I could have learned more Arabic.

Cons:

~~eh there could be a lower plug in the room for a phone charger. This is probably a building age thing, if all else. Some things are hard to control. It's such a minor gripe.~~

update: they saw the plug issue and provided a surge strip that went to the ground. thank you truly- Derrick

2026-08-22 • via Nuitee
M
Malek • solo_traveller • ps
10
2026-08-21 • via Nuitee
R
Rxz Rxz • solo_traveller • ps
8
2026-08-19 • via Nuitee
A
Abdulrahman • solo_traveller • ch
8
2026-08-14 • via Nuitee
E
Emad • solo_traveller • ae
1
2026-08-13 • via Nuitee
W
Walid • solo_traveller • ae
5
Improve
Pros:

Location

Cons:

Cleaning
Room items quality
Poor maintenance

2026-08-09 • via Nuitee
R
Rami • family_with_children • ps
8
Spacious and quiet
Pros:

Spacious rooms, quiet hotel and quiet area

Cons:

No shops nearby

2026-08-07 • via Nuitee
S
Salim Mahdi • solo_traveller • sa
2
Cons:

صورة العرض لا يطابق الواقع

2026-07-24 • via Nuitee
M
Mohammed fouad • solo_traveller • se
1
Dåliga sovrum, dåligt behandling, jätte dåligt frukost.
Pros:

Endast att den ligger på ett bra plats

Cons:

Sovrummet, behöver säga till flera gånger om problem som de har där, så som att varm vatten finns knappt, dåligt isolerat, både på dörren och fönster, då man kan höra bilar som kör på gatan under hela natten

2026-07-24 • via Nuitee
N
Nader • solo_traveller • ps
9
Pros:

Everything good

Cons:

Everything

2026-07-16 • via Nuitee
A
ABDULLAH • solo_traveller • sa
4
Pros:

فقط الاستقبال كان جيد

Cons:

رائحة الدخان تنبعث في كل الفندق
لا توجد سنائر لشباك الغرفة ولا تستطيع النوم
الافطار لم يكن متنوع ولا يرقى الى نجمتين
لن اعيد الاقامة فيه خرة اخرى

2026-07-13 • via Nuitee
I
Ibrahem • solo_traveller • ae
6
2026-07-08 • via Nuitee
A
Amer • couple • jo
7
2026-07-06 • via Nuitee
H
Hamzah • couple • us
3
2026-07-01 • via Nuitee