Pamukkale Kaya Termal Otel

Hotels
7.8 (93 reviews)
Atatürk Caddesi 20/4 , Pamukkale , tr

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious room
Good amenities
Cons:
Limited food variety
Cleanliness issues in the bathroom

Categories

Cleanliness
6.13
The shower's design leads to water spillage on the floor and the bathroom door doesn't close tightly.
Service
8.1
Standard quality for this hotel tier.
Location
8.64
Close to a supermarket and public transport options.
Room Quality
8.09
Spacious room with necessary amenities.
Amenities
8.12
Includes both indoor and outdoor pools, sauna, and hamam.
Value for Money
8.58
Offers a good range of amenities for the price.
Food and Beverage
6.63
Food selection is very limited and quality is average.
Overall Experience
8.1
Overall comfortable stay with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Accommodation
Pamper yourself with 5-star comfort in our indoor pool, sauna, and hot tub.

Exciting Activities
Stay entertained with cycling, table tennis, darts, or relax at the garden terrace.

Culinary Delights
Indulge in Greek, Mediterranean, or Mexican cuisine at our on-site restaurant.

To experience luxury and relaxation in Pamukkale, book your stay at Pamukkale Kaya Thermal Spa Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 93 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.1
A
Annabelle couple au
8
2026-07-24 via Nuitee
C
Catherine solo_traveller cr
9
Full relax in spa and pools, a great hotel
Pros:

The manager Turgai was a excelent host. He help us a lot. The hotel is very pretty and good spa and pools. The room was excelent. We have a relaxtion experience.

Cons:

We think the food can be better, a lot of variety in breakfast and dinner.

2026-07-22 via Nuitee
A
Abed Keadan solo_traveller no
10
Fantastisk opphold og suveren service
Pros:

Rett og slett alt! Allerede før vi kom ble vi kontaktet av Turgai ( manager på hotellet), som tilbydd hjelp og assistanse om det var nødvendig.
Han ønsket oss velkommen ved ankomst, og serverte oss velkoms drink.
Personale I resepsjonen var og meget hyggelige og hjelpsomme.
Hotellet er kjempe flott og fint, rent over alt.
Flere bassenger, til frokost og middag var var det mye mat, som var kjempe god.
Turgai var ikke til stedet når vi dro, men han sendte oss hilsen på WhatsApp! Denne oppfatningen fra Turgai har vi aldri opplevd i noen av hotellene som vi besøkte I alle år vi reiste til de 39 landene 👍

2026-07-19 via Nuitee
B
Brett solo_traveller au
10
Pros:

The hotel is great with thermal pools,indoor and outdoor swimming pools and sauna and steam rooms
Turgay Olmez the manager was excellent.
He organised last minute balloon ride and gave us excellent information on places we should visit. He also put us in touch with a friend in Capadocia who organised tour and balloon ride for us when we arrived there.
The hotel also has half board for dinner and breakfast and I've got to say both meals were excellent. Buffet style.
Hotel is located outside city so it's a quite area and not so hectic.
Loved this hotel and will stay here again.

Cons:

Check in was a bit confusing because we had paid through booking.com and they couldn't find payment but Turgay took control and sorted it all out while sitting with us and having a coffee.
So no complaints

2026-07-17 via Nuitee
B
Bernhard couple de
10
Hervorragend, und bei unserer nächsten Türkei-Reise wieder dabei!
Pros:

Wir hatten einen wunderbaren Aufenthalt im Pamukkale Kaya Termal Otel und können dieses Hotel uneingeschränkt weiterempfehlen! Schon beim Betreten unseres Zimmers waren wir begeistert: Das Zimmer war sehr schön eingerichtet, großzügig und gepflegt, und der Balkon mit dem eigenen Thermalpool war ein absolutes Highlight. Nach einem Tag in Pamukkale konnten wir dort herrlich entspannen und die besondere Atmosphäre genießen.

Auch kulinarisch hat uns das Hotel überzeugt. Das Frühstück war abwechslungsreich, frisch und reichhaltig, mit einer großen Auswahl an warmen und kalten Speisen. Das Abendessen war ebenfalls hervorragend – schmackhaft, vielseitig und von sehr guter Qualität.

Besonders hervorheben möchten wir jedoch das außergewöhnliche persönliche Engagement des Hotelmanagers Turgai Ölmez. Er hat sich mit viel Herzlichkeit und Aufmerksamkeit um die Gäste gekümmert und war jederzeit ansprechbar. Ebenso möchten wir dem gesamten Personal danken: Alle Mitarbeiter waren ausgesprochen freundlich, hilfsbereit und professionell und haben unseren Aufenthalt zu etwas Besonderem gemacht.

Meine Frau und ich haben uns vom ersten bis zum letzten Moment sehr wohlgefühlt. Das Pamukkale Kaya Termal Otel verbindet Komfort, gutes Essen und Gastfreundschaft auf hervorragende Weise. Wir würden jederzeit wiederkommen und vergeben mit voller Überzeugung 10 von 10 booking.com-Punkte!

2026-07-13 via Nuitee
S
SF solo_traveller ae
10
Pros:

The hotel was close to the street market, good price for souvenirs there. Pamukkale was 8mins away to the north entrance. The hotel was comfortable with a nice pool outdoor and indoor, steam and sauna. The hotel manager Turgai Olmez was very welcoming and arranged a hot air balloon ride for us. I would recommend staying here and would definitely come back.

2026-07-12 via Nuitee
A
Anas solo_traveller ae
10
Pros:

Such an amazing resort. Was veary pleased with picking this hotel. Rooms are huge, hotel is new, outstanding hospitality, even better than many 5 star international chains ive been to. I highly recommend it to anyone looking to stay in this beautiful city. Special thanks to Mr Turgay for his kindness, attention, care for guests and generosity. He will start taking care of you the moment you book the hotel such a wonderful man!

نصيحة لاي حد يدور فندق بهالمنطقة لا تفكر ولا تحتار هالفندق انسب الفنادق الموجودة خصوصا للعائلات

Cons:

Food in general needsots of improvement very limited options and quality wasnt so good.

2026-07-11 via Nuitee
M
Marcus Wiik couple no
10
Pros:

Our stay at the Pamukkale Kaya Thermal Spa Hotel was wonderful. The natural iron bath is incredibly relaxing, and the main pool is fantastic. Dinner exceeded my expectations, and the entire staff—especially the manager—provided exceptional customer support. Although we had a minor issue with our hot tub, the manager resolved it quickly. I highly recommend this hotel. Thank you for making our honeymoon so special!

Cons:

Nothing to complain about

2026-07-09 via Nuitee
M
Mofidur solo_traveller in
8
Pros:

Everything about it, especially the manger Mr Turgay' s hospitality and help in every aspect.

2026-07-08 via Nuitee
Ольга family_with_children ru
10
Pros:

Очень комфортный отель, рядом с достопримечательностями, но в тихом месте. Прекрасно оборудованный номер с тихим кондиционером, холодильником. Три бассейна-открытый, закрытый и с термальными водами( спа). Хороший завтрак. Прекрасный персонал. Есть магазин( одежда и текстиль) с 50 процентной скидкой для проживающих. Рекомендую отель.

Cons:

Немного высоковаты подушки

2026-07-07 via Nuitee
V
valerie extended_group fr
7
2026-07-06 via Nuitee
P
Politi couple it
10
Pros:

Tutto

Cons:

Nulla

2026-07-06 via Nuitee
M
Mjrko solo_traveller pa
9
Excellent staying
Pros:

Nice setting of amenities with thermal water and pools. Turgai, the hotel manager, was very kind and supportive and can help enjoying tour stay.

2026-07-04 via Nuitee
M
Maria family_with_children ro
10
O oază de relaxare și o locație excelentă pentru cei care tranzitează zona sau vin pentru un sejur.
Pros:

Comforul, locația, piscinele, curățenia, parcarea.

2026-07-04 via Nuitee
M
mihaela solo_traveller ro
10
2026-07-04 via Nuitee
P
Prokop couple ae
10
Pros:

Beautiful hotel, with a very accommodating and attentive staff. Perfect location for exploring Pamukkale sites. Special thanks to Turgai Olmez, the hotel manager for all the help.

2026-06-30 via Nuitee
F
Felipe extended_group es
8
Pros:

Las piscinas y zona termal. Habitacion correcta

Cons:

El desayuno y la cena eran muy pobres. Poca variedad y calidad. Ni de tres estrellas.

2026-06-27 via Nuitee
S
Souzan solo_traveller gr
9
Pros:

The food was great. Big variety and good quality. Very spacious room and well cleaned all the areas.the staff is kind and generous

Cons:

At least a second chair at the balcony and a clotheshorse to dry our bathing suits is necessary. Also a mosquito net. With some much water around there are many mosquitoes

2026-06-26 via Nuitee
P
Pedro couple pt
10
2026-06-26 via Nuitee
J
jamcdal solo_traveller gb
10
excellent stay
Pros:

A big thank you to Turgay and the staff in the spar for an amazing 2 days. Excellent thermal pool, and thermal facilities. Buffet breakfast and meal was of amazing quality. Plenty of space to spread out and relax in the communal areas.. Parking was ideal and secure. Best hotel I stayed at during my trip.

Staff that worked there were the best I had come across during my trip.

Cons:

Nothing springs to mind, only think i could think of is perhaps having a bar.

2026-06-26 via Nuitee