Pamukkale Kaya Termal Otel

Hotels
7.8 (31 reviews)
Atatürk Caddesi 20/4 , Pamukkale , tr

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious room
Good amenities
Cons:
Limited food variety
Cleanliness issues in the bathroom

Categories

Cleanliness
6.13
The shower's design leads to water spillage on the floor and the bathroom door doesn't close tightly.
Service
8.1
Standard quality for this hotel tier.
Location
8.64
Close to a supermarket and public transport options.
Room Quality
8.09
Spacious room with necessary amenities.
Amenities
8.12
Includes both indoor and outdoor pools, sauna, and hamam.
Value for Money
8.58
Offers a good range of amenities for the price.
Food and Beverage
6.63
Food selection is very limited and quality is average.
Overall Experience
8.1
Overall comfortable stay with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Accommodation
Pamper yourself with 5-star comfort in our indoor pool, sauna, and hot tub.

Exciting Activities
Stay entertained with cycling, table tennis, darts, or relax at the garden terrace.

Culinary Delights
Indulge in Greek, Mediterranean, or Mexican cuisine at our on-site restaurant.

To experience luxury and relaxation in Pamukkale, book your stay at Pamukkale Kaya Thermal Spa Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 31 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.1
A
Alvaro couple es
9
2026-05-30 via Nuitee
L
Laetitia family_with_children fr
10
Amazing help from the hotel manager
Pros:

-Turgay, the hotel manager, went out of his way to help us when we realised we left something important behind. He drove to another town to drop our item off with a bus driver who brought it to Antalya.
-the hotel is very clean and modern
-Rooms are lovely

Cons:

-Breakfast was average.
-The price of alcoholic drinks by the pool was very expensive

2026-05-30 via Nuitee
B
Bram solo_traveller nl
10
The manager Turgai was great! Very hospitable.
Pros:

The manager Turgai was great! Very hospitable.

2026-05-25 via Nuitee
A
Abi couple nz
10
Great value and exceptional service
Pros:

Great hotel, good location, quiet, lots of pools to enjoy. Good food package. Value for money and the manager Turgai Olmez went above and beyond to make our stay special. Nothing was too much trouble from the welcome to the departure. He ensured we were well informed and happy with everything. Excellent service.

Cons:

Nothing

2026-05-21 via Nuitee
Тимур solo_traveller ru
8
Pros:

Отель достаточно новый, номер чистый и комфортный, особенно с ванной на балконе. Очень дружелюбный менеджер, мистер Тургай. Помогал решать небольшой вопрос с заселением. И в целом был на связи. Отель точно соответствует своей звёздности и стоимости.

Cons:

Хотелось бы более разнообразного и вкусного питания, особенно на завтраках.

2026-05-20 via Nuitee
A
Aris extended_group ch
8
สะดวกสบาย ห้องกว้าง สะอาด อาหารเย็นหลากหลายและรสชาดดี
Pros:

มีบ่อน้ำร้อนให้แช่ ทำเลดี อาหารเย็นอร่อย ห้องกว้างและสะอาด พนักงานบริการดี

Cons:

อาหารเช้า ควรจะมีผลไม้สดให้เลือกทานเยอะกว่านี้ มีเพียง ส้มและแอปเปิ้ล อาหารเย็นควรจะเปลี่ยนเมนูบ้าง เหมือนกันทั้งสองวัน ไฟในห้องน้ำควรจะสว่างมากกว่านี้ สลัวๆ

2026-05-20 via Nuitee
S
Sergiy solo_traveller ca
10
Pros:

Stayed in with my wife for two nights. We had an excellent experience from check in to check out. The staff under management of Mr.Turgai Omez were highly attentive to our needs. The location is great, just 5 minutes drive from the famous Pamukkale. Spa facilities and minimal pool were good. We started in room #1122 that had a fantastic mountain view. The highlight was a jacuzzi with a minimal water on the balcony. Thanks to Mr. Turgai and his staff for the memorable experience.

2026-05-19 via Nuitee
S
Shengda couple cn
10
非常满意的一次酒店住宿体验
Pros:

酒店住宿体验超预期,有室内外泳池和温泉,餐食也很不错。酒店经理和我们聊了很多,提供我们很多有用的信息,还额外赠送我们果盘,整体非常满意!

Cons:

都很满意

2026-05-17 via Nuitee
A
Arzu solo_traveller de
10
Empfelenswert!!!
Pros:

Wir besuchen Pamukkale zum ersten Mal. Das Hotel besticht durch seine Sauberkeit. Bademäntel werden bereitgestellt. Die Zimmerreinigung wurde täglich durchgeführt. Besonders hervorzuheben sind das Thermalbad und die allgemeine Sauberkeit des Hotels.

Herr Turgay von der Hotelleitung stand uns stets beratend und unterstützend zur Seite. Seine Freundlichkeit und Kompetenz waren für uns eine große Hilfe. Herzlichen Dank dafür! Ich kann dieses Hotel uneingeschränkt weiterempfehlen.

Cons:

Es gibt nichts, was mir nicht gefällt.

2026-05-17 via Nuitee
Юлия solo_traveller ru
10
Pros:

Отель превосходный с новым ремонтом. Купались в термальных источниках, дружелюбный о приветливый персонал. При заселении нас встретил менеджер отеля Turgai. Нас заселили в просторный номер с огромным балконом, утром наблюдали в небе несколько аэростатов, очень впечатлило! Был впервые и мало по времени, планируем вернуться. С уважением, Юлия.

Cons:

Всё было прекрасно

2026-05-11 via Nuitee
B
Boutiyeb solo_traveller ma
9
Kaya thermal enjoy and rest
Pros:

The hotel is perfect nice and professional people the Général Manager Olmez Turgay very welcomoming and ready to support on any topic to make your stay even more pleasant. The SPA is very nice Seyma is there to help and recommend specific packages. i had a very nice expérience. Will be very happy to stay in this hotel again.

Cons:

Everything was Good

2026-05-10 via Nuitee
A
Anton couple fi
9
2026-05-10 via Nuitee
N
Nour couple fr
9
2026-05-07 via Nuitee
N
Nataliya solo_traveller ru
10
Pros:

Хотим выразить благодарность всему персоналу отеля"Pamukkale Kaya Termal Otel". Спасибо всем вам за гостеприимство и особую благодарность главному менеджеру Turgai Olmez. Нам очень понравился ваш отель. Хорошие ,удобные кровати. Бассейны с теплой водой и самое главное это термальный бассейн. Мы хорошо провели время в вашем отеле. Обязательно приедем ещё. Спасибо.

2026-05-05 via Nuitee
E
Elis Seval family_with_children tr
10
Başarı asla tesadüf değildir! Duayen Turgay Bey ve muhteşem ekibi..
Pros:

Tesisin her köşesinde hissedilen o muazzam titizlik (yerler bile ayna gibi) ve çalışanların üst düzey profesyonelliği gerçekten hayranlık uyandırıcı. Sektördeki 22 yıllık tecrübemle değerlendirdiğimde, bu kalitenin tesadüf olmadığını ve arkasında çok güçlü bir liderlik olduğunu hemen hissettim. Bu merakla tanışma fırsatı bulduğum Genel Müdür Turgay Bey, sahip olduğu derin bilgi birikimine rağmen tüm başarıyı mütevazılıkla ekibine atfeden, vizyonuyla ilham veren tam bir Beyefendi. Türk turizminin sizin gibi duayenlere her zaman ihtiyacı var Turgay Bey; profesyonelliğinizden ve duruşunuzdan öğrenecek daha çok şeyimiz olduğu bir gerçek. Her şey için teşekkürler. En kısa zamanda görüşmek üzere.

Cons:

22 yıllık bir profesyonel olarak tesisin işleyişini ve standartlarını o kadar başarılı buldum ki, eleştirecek bir nokta bulmak gerçekten çok güç. Hizmet kalitesi ve misafir memnuniyeti çıtası o kadar yukarıda ki, tek temennim bu kusursuz dengenin ve ekibin enerjisinin uzun yıllar aynı titizlikle korunması olur. Çünkü biz tekrar tekrar gelmeyi düşünüyoruz.. Ayrıca sektördeki bu başarınızın devamını dilemekten başka bir önerim bulunmuyor.

2026-05-03 via Nuitee
Z
Zeki couple be
9
À faire et refaire
Pros:

Personnel souriant et accueillant.
Hôtel thermal, idéal pour un séjour relaxant .
Un grand merci à Turgay bey pour son dévouement !

2026-05-01 via Nuitee
Ольга couple ru
10
Pros:

Остановились в потрясающем месте , нас встретил Тургай - супер менеджер , отзывчивый приветливый и добрый человек , все нам рассказал , показал , посоветовал ! Номер был просторный , вид из окна был на горы просто невероятный , тихо !
Термальный бассейн работал до 10.00 вечера точно мы вышли в 10.00 , там еще оставались люди , внутри здания бассейн также работал в 10.00 вечера , ,
Завтрак был вкусным . До Травертинов и древнего города 10 мин на машине . Провели отлично время !

2026-05-01 via Nuitee
Алексей couple ru
8
Pros:

Хозяин очень гостеприимный и внимательный. Несмотря на наш поздний приезд - встретил и помог найтись)
Все рассказал и показал)
Все, что была заявлено - соответствует описанию)
Рекомендую)

2026-05-01 via Nuitee
Y
Yasemin solo_traveller fr
10
Pros:

Hotel tres propres

2026-04-24 via Nuitee
S
SEVDA solo_traveller fr
10
Pros:

L'emplacement est idyllique avec une magnifique vue sur les montagnes. Un cadre paisible, un havre de paix. Les thermes, les bassins d'eau chaude sont très bien entretenus. L'hygiène est irréprochable.
La nourriture était très variée.
Et le personnel est à l'écoute et au petit soin.
Le centre bien être propose une variété de soins

Cons:

Tout était formidable

2026-04-15 via Nuitee