Grand Ezel Hotel

Hotels
5.5 (76 reviews)
3 Ocak Mahallesi Mersinli Ahmet Caddesi Eski Otogar Karşısı Ezel Tır Galerisi Bitişiği AKDENİZ/MERSİN , Mersin , TR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and easy to find location
Nice and helpful staff
Cons:
Dirty room
Unfriendly staff
Poor breakfast
Room maintenance issues

Categories

Cleanliness
3.64
The room was very dirty, strong cigarette smell.
Service
7.61
Nice helpful staff, but some unfriendliness noted.
Location
7.65
Easy to find; a decent location overall.
Room Quality
4.6
Room under maintenance; no light in the room.
Amenities
5.63
Amenities were lacking; refrigerator was broken.
Value for Money
6.59
Price-value ratio is okay.
Food and Beverage
2.64
Breakfast was poor and not replenished.
Overall Experience
5.61
Mixed experience with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:40

Property Description

Central Location and Family-Friendly Atmosphere

Located in the heart of Mersin, Grand Ezel Hotel provides a convenient stay just steps away from major transportation hubs. With a range of amenities including a garden, free parking, and a children's playground, the hotel offers a family-friendly environment for guests of all ages.

Comfortable Rooms with Added Convenience

The hotel's rooms are designed to cater to your needs, with some featuring a kitchenette equipped with a fridge and minibar. Whether you're traveling solo or with family, you can enjoy the comfort and convenience of a cozy stay at Grand Ezel Hotel.

Exceptional Services and Nearby Attractions

Experience top-notch services such as room service, babysitting, and a 24-hour front desk during your stay. Explore popular landmarks like Mersin Train Station and Mersin Harbour, all conveniently located near the hotel.

Book your stay at Grand Ezel Hotel now for a memorable and hassle-free experience in Mersin.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.5
Based on 76 reviews
Cleanliness: 3.64
Service: 7.61
Location: 7.65
Room Quality: 4.6
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 2.64
Overall Experience: 5.61
S
salim mohammed • solo_traveller • iq
10
Pros:

good

2026-09-19 • via Nuitee
K
Khdhir • solo_traveller • iq
2
2026-09-07 • via Nuitee
B
Bucarelli • solo_traveller • it
7
2026-09-06 • via Nuitee
E
Erdal • couple • de
8
Alles im großen und Ganzen gut, kann weiter empfohlen werden. Preisleistung gut.
Pros:

Sauberes Hotel freundliches Personal

Cons:

Zimmer ohne Balkon, Aufzug des öfteren ohne Funktion

2026-09-05 • via Nuitee
O
Oleksandr • family_with_children • ua
10
2026-09-03 • via Nuitee
U
Uman • couple • tr
2
Çalışanlar iyi niyetli olsa da iyi bir konaklama yaşayamadım. Çok seyahat ettiğim için birçok fiyat performans otelinde
Pros:

Personel güler yüzlü ve ilgiliydi.

Cons:

Sigara içilmeyen oda istediğim halde oda feci şekilde sigara kokuyordu. Pencere açık halde uyumaya çalıştığım halde koku rahatsızlık vericiydi. Oda değiştirme talebimi kabul etmediler. Personel durumla ilgilenip odayı havalandırdı yastıklar değiştirildi ancak koku odaya sindiği için sonrasında da rahat uyuyamadım ve gece otelden ayrılmak zorunda kaldım. Banyodaki duş başlığı kireçlenip yeterince su akıtmadığı için duş almak da rahat değildi.

2026-08-31 • via Nuitee
İbrahim • solo_traveller • de
10
Pros:

ilgi yakınlık güleryüz

2026-08-31 • via Nuitee
F
Faiz • couple • iq
8
2026-08-28 • via Nuitee
L
luay • solo_traveller • ps
8
2026-08-25 • via Nuitee
R
Romano • extended_group • nl
10
Top hotel op de lift na
Pros:

Gastvrijheid van het hotel

Cons:

De lift was vaak buiten werking
Ook heb ik vast gezeten in de lift

2026-08-21 • via Nuitee
K
Khasan • couple • de
8
2026-08-14 • via Nuitee
B
barez • solo_traveller • iq
3
2026-08-08 • via Nuitee
M
Mohammed • solo_traveller • nl
7
2026-08-06 • via Nuitee
K
Kurdish • couple • iq
7
2026-08-04 • via Nuitee
F
Faris • family_with_children • iq
9
2026-08-03 • via Nuitee
D
Dalila • solo_traveller • nl
8
2026-08-03 • via Nuitee
U
Umit • family_with_children • cy
3
2026-08-03 • via Nuitee
G
Gabriella • extended_group • hu
10
Szép minden, finom reggeli, kedves személyzet, kényelmes tiszta szobák!
Pros:

Csodaszép és tiszta! Nagyon kedves udvarias személyzet! ❤️

2026-08-02 • via Nuitee
S
Sara • family_with_children • de
1
2026-07-21 • via Nuitee
N
Nurana • solo_traveller • fr
1
Pros:

Asansorde mahsur kaldik o sicakta birde aciklama yapma gereyi bile duyulmadi, cok kotuydu o anlar.kapali yerde kalma fobim var bide..

2026-07-19 • via Nuitee