HIZ HOTEL Gion-Shirakawa

Hotels
8.6 (2224 reviews)
502 tsutsumicho, higashiyama-ku , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Vending machine - drinks
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and spacious rooms
Cons:
No breakfast option
Noise from other guests

Categories

Cleanliness
8.65
Clean room with good hygiene emphasized in several reviews.
Service
9.15
Most reviews indicate helpfulness from the staff, though some found the service lacking.
Location
9.15
Multiple reviews praised the convenient and beautiful location.
Room Quality
8.55
Rooms are spacious and well-equipped, though some mentioned minor inconveniences.
Amenities
8.15
Amenities liked, but issues with washing machine functionality noted.
Value for Money
8.75
Overall good value for the price, particularly with spacious apartments.
Food and Beverage
7.65
No breakfast option mentioned, leading to a lower score.
Overall Experience
8.75
Generally positive experiences with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Prime Location in Kyoto

Located in the heart of Higashiyama Ward, HIZ HOTEL Gion-Shirakawa offers a convenient stay near popular attractions such as Samurai Kembu Kyoto and Shoren-in Temple. With Gion Shijo Station just a short distance away, exploring the city is a breeze.

Comfortable and Well-Equipped Rooms

Experience comfort and convenience in our family rooms equipped with modern amenities including air conditioning, fridge, microwave, and free WiFi. Unwind in the private bathroom with a relaxing bath and enjoy complimentary toiletries for a pleasant stay.

Exceptional Service and Facilities

Our 3-star hotel boasts a 24-hour front desk for all your needs and a cozy seating area in every room. Whether you're visiting Heian Shrine or Eikan-do Zenrin-ji Temple, HIZ HOTEL Gion-Shirakawa is the perfect choice for your Kyoto getaway.

Book your stay now at HIZ HOTEL Gion-Shirakawa for an unforgettable experience in Kyoto!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2224 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.55
Amenities: 8.15
Value for Money: 8.75
Food and Beverage: 7.65
Overall Experience: 8.75
M
Michel • solo_traveller • il
5
Cons:

חדרים ממש קטנים וממש לא נקי

2026-09-19 • via Nuitee
L
Lee • family_with_children • il
8
Pros:

מיקום מרכזי אך שקט, חדר גדול. מכונת כביסה בתוך החדר וייבוש הבגדים בתלייה במקלחת עם מייבש.

Cons:

היה קצת חסר נוכחות של צוות להתמצאות וסיוע. הכל בגישה חופשית.

2026-09-19 • via Nuitee
C
CHUANG • solo_traveller • tw
9
2026-09-18 • via Nuitee
E
Emanuela • solo_traveller • it
10
Pros:

Soggiorno delizioso

Cons:

Tutto bene

2026-09-18 • via Nuitee
J
Jostin • solo_traveller • mx
9
2026-09-17 • via Nuitee
Álvaro • solo_traveller • es
8
2026-09-17 • via Nuitee
L
Lorena • solo_traveller • es
10
Muy buen hotel
Pros:

Buena habitación con buen espacio, limpia, camas comodas. Cuenta con cocina, microondas y lavadora.
Buena ubicación a pasos del metro y paradero de buses.

Cons:

Nada

2026-09-16 • via Nuitee
C
CHUANG • solo_traveller • tw
8
Pros:

距離地鐵東山站很近，飯店走路3分鐘也有公車站牌，去很多景點都很方便，有廚房、碗盤、刀具、刀叉湯匙、剪刀、砧板、刨刀、洗碗精和菜瓜布，但沒有筷子（我習慣出門自己帶環保筷子湯匙），沒有抹布（之前看過評論，所以有自備抹布），沒有鍋鏟（我也是自備），
有洗衣機、洗衣粉、房間有衣架10個，浴室有乾燥功能很棒。
因為不會打掃房間，所以垃圾自己拿到一樓集中處，用過的浴巾放門口會來收走，一樓進入電梯前有各種備品自己拿取。

2026-09-14 • via Nuitee
T
Tarise • family_with_children • br
8
Excelente localização
Pros:

A localização é boa, bem no meio de gion e conseguimos ver as gueixas ! Próximo também da estação de metrô. Pode-se deixar as malas sapos ou antes do check. Existe uma secadora de roupas no banheiro que funciona muito bem e uma máquina de lavar roupa na acomodação

Cons:

O sofá cama usado pela minha filha é duro, poderia ter sido colocado mais um colchonete.

2026-09-11 • via Nuitee
J
Jodie • family_with_children • au
7
Pros:

Great location. Really close to a train station and convenience stores. Was able to walk to a lot of attractions too a.

Cons:

Wifi wasn’t great. The room only came with one pillow per bed which was uncomfortable. The clothes rack was too small and clothes took forever to dry. Didn’t realise there was a balcony until the second day.

2026-09-07 • via Nuitee
S
Sook Fun • extended_group • gb
10
Pros:

Near to station and staff is good service

Cons:

Four people will be bit crowded

2026-09-07 • via Nuitee
M
Marc • solo_traveller • es
10
Pros:

Todo

2026-09-07 • via Nuitee
R
Roberta • solo_traveller • it
7
Pros:

La posizione era abbastanza comoda.

Cons:

La moquette in camera e la camera non era pulita per gli standard giapponesi. In alcuni punti, ad esempio sopra le lampade, c'era polvere accumulata da tempo.

2026-09-06 • via Nuitee
G
Ganessan • family_with_children • us
9
Pros:

Great hotel, excellent location. The facilities were fantastic, with the washing machine in the room being a big bonus. Good place to stay at when traveling with family.

Cons:

The communications sent weren't very clear in terms of how to check-in. There was an initial panic walking into the hotel late evening with no one being present at the counter. Thankfully front desk staff appeared quickly after messaging hotel through booking.com.

2026-09-06 • via Nuitee
S
Sergi • extended_group • es
8
2026-09-05 • via Nuitee
J
Joyita • extended_group • jp
8
Pros:

They have clean, comfortable, big-sized organized rooms. The location of the hotel was very convenient, very close to higashiyama station. Good value for money.

2026-09-05 • via Nuitee
E
eva • solo_traveller • es
8
Buena opción a buen precio.
Pros:

El hotel estaba bien ubicado, muy cómodo para las 4, con lavadora y calefacción en el baño que secaba toda la ropa. El apartamento estaba fenomenal. Tiene servicio de guardar el equipaje, pero no tienen servicio de envio de maletas.

Cons:

Tenía bichos, lo comunicamos e intentaron solucionar el problema enseguida.

2026-09-04 • via Nuitee
M
maria • solo_traveller • ar
10
2026-08-31 • via Nuitee
T
Tina • family_with_children • de
10
2026-08-27 • via Nuitee
S
Stefan • solo_traveller • de
6
War ok, würden wir nicht nochmal buchen
Pros:

Waschmaschine im Zimmer war gut, Milchglas in den Fenstern, keine Chance rauszusachauen.

Cons:

Nicht gerade freundliche Begrüßung des Personals, eine Renovierung würde nicht schaden…

2026-08-26 • via Nuitee