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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Kid-friendly buffet
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Evening entertainment
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Nightclub/DJ
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Entertainment staff
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Tennis equipment
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel des Mille Collines, located in Kigali, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, and free WiFi. Some rooms even offer a refreshing pool view and come with air conditioning and a flat-screen TV.
Dining Excellence
Indulge in a culinary journey at the hotel's restaurant, specializing in American and European cuisine. Start your day with a delicious buffet breakfast offering Full English/Irish options.
Leisure and Business Facilities
Unwind by the outdoor pool, stay active at the fitness center, or enjoy evening entertainment. For business needs, utilize the 24-hour front desk, business center, and car rental services. A souvenir shop is also available for your convenience.
Experience luxury and convenience at Hotel des Mille Collines. Book now for an unforgettable stay!
- In the event of early departure, 1 night will be charged.
- In the event of late check-out –,50% of daily rate will be charged . Please note this is subject to availabilityPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Excellent location… superb service… tropical vibes… poolside bar and restaurant served delicious food!
Na
Le personnel est très accueillant
Les chambres et les équipements sont très veillots.
Cet hotel mériterait un gros coup de rafraîchissement,
Les climatiseurs sont bruyants et les salles de bain ne font pas très fraîches
Kotoisa, historiallinen, mukava, upeita tauluja, taidetta hotelli täynnä
Vanhahko kaipaa kohtapuolin remonttia
Superb location and exceptional hospitality from all the team. This hotel has old world charm and history and a beautiful swimming pool.
It was unfortunate that a group of boisterous guests were watching sport on TV at the pool while the gospel band were playing.
Awesome. Will
Stay again.
Comfortable room, good amenities. Breakfast and lunch were very nice. Dinner I didn't enjoy as much and it was expensive.
The desk staff was a bit rude and pushy when we didn't realize they hadn't charged my card when they took it, even asking us to vacate our room when we said we would come down to pay when we came to dinner an hour later. It was strange.
The common areas are quite good
The staff at the bar are inattentive. Instead of paying attention to the customers, they chat amongst themselves with their elbows on the counter or look at their phones. Sometimes you have to wave repeatedly to get their attention.
Better staff selection and training would be needed. This isn't a problem unique to the Mille Collines; it happens in many hotels in Kigali.
The room was clean and bed well made. For breakfast tea is very good especially the spiced tea. Dinner, I had chicken which was very tasty and big portion enough my overall experience was good.
Need more variety of fruits. The entertainment at the pool has very loud music which can be disturbing in the night when one needs some quiet time
The history. I watched the movie Hotel Rwanda and always wanted to stay there. The view was beautiful, food , cocktails and service was exceptional.
Nothing. The bathrooms are dated, but as I went there for the history, it was not an issue.
Eine sehr zu empfehlende Unterkunft. Mein Zimmer hatte einen schönen Balkon mit einem tollen Blick auf Kigali. Sehr schön gestaltet ist die Außenanlage mit Pool, die zum Verweilen einlädt. Das Personal ist unglaublich hilfsbereit und freundlich. Sicherlich nicht die günstigste Übernachtungsoption in Kigali, dafür erhält man aber auch ein Leistungs-Niveau, das mit jedem besseren Hotel in Europa mithalten kann.
Do que mais gostei foi dos funcionarios que são muito prestáveis e atenciosos.
Os quartos são bons, espaçosos com boas varandas e tudo muito limpo.
Do que menos gostei foi do pequeno almoço dado o preço do aluguer e o nível do hotel achei-o pouco interessante.
I loved the views, the food and the wonderful staff
Nothing
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