New palace court

Hotels
6.4 (27 reviews)
2 شارع معروف , Cairo , EG

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Additional charges for early check-in

Categories

Cleanliness
3.43
There were complaints about the presence of bed bugs and dust in the room.
Service
7.9
The staff, particularly the manager, were described as excellent and professional.
Location
7.94
The hotel is in a fantastic location.
Room Quality
4.89
Some issues with cleanliness and comfort were reported.
Amenities
7.92
Standard amenities expected for this tier of hotel.
Value for Money
6.38
Prices were considered excellent given the location.
Food and Beverage
6.93
Breakfast was reported to be good.
Overall Experience
5.8
Overall rating reflects mixed experiences due to cleanliness issues but positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:45

Property Description

Central Location and Convenient Amenities
New Palace Court, nestled in Cairo just a stone's throw away from Tahrir Square, offers a prime location for travelers. With express check-in, free WiFi, and a shared lounge, guests can enjoy a seamless stay.

Comfortable Rooms with City Views
The air-conditioned rooms at this 2-star hotel are thoughtfully equipped with modern amenities including a flat-screen TV, microwave, and safety deposit box. Some rooms even feature a balcony with stunning city views, providing a perfect retreat after a day of sightseeing.

Multilingual Staff and Nearby Attractions
Guests at New Palace Court can benefit from a 24-hour front desk with staff fluent in Arabic, English, Spanish, and French. Located close to the Egyptian Museum and Cairo Tower, the hotel is a gateway to exploring the vibrant city. Ready to experience Cairo in comfort and style? Book your stay at New Palace Court now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 27 reviews
Cleanliness: 3.43
Service: 7.9
Location: 7.94
Room Quality: 4.89
Amenities: 7.92
Value for Money: 6.38
Food and Beverage: 6.93
Overall Experience: 5.8
Олеся • couple • ru
1
Обманывают
Pros:

Обман и подстава.
Отель не предупредил, что они закрыты! Бронь подтвердили ЗА МЕСЯЦ, деньги СНЯЛИ ЗА 3 дня до заселения.
Я бронировала самый дорогой номер на 4 ночи, для свадебной фотосессии.
Предложили взамен очень плохой отель. Мы отказались. Нам пришлось искать новый отель день в день, в Рамадан, что сложно и в 2 раза дороже. Отель не взял на себя ответственность о своей ошибке, написал в букинг что мы не приехали. Хорошо что у нас было видео с этим скандалом. Очень подвели нас(((, обманули и подставили.

Cons:

Обман и подлость персонала

2026-04-16 • via Nuitee
E
Emad • couple • eg
7
2026-03-08 • via Nuitee
M
Mahir Elhanfy • solo_traveller • sg
8
2026-01-20 • via Nuitee
M
Merve • family_with_children • tr
3
Pros:

Lokasyonu harika, kahvaltı güzeldi.

Cons:

Yatak biti var. Erken check-in için gelmeden önce onaylamalarına rağmen girişimizde extra 6 dolar istediler. Apartmanın asansörü Osmanlı zamanından kalma düzgün çalışmıyordu. Heryer tozdu. Perdeler toz ve pislik içindeydi.

2026-01-19 • via Nuitee
A
Ali • solo_traveller • sa
10
The team staff are very nice, treated me like family every time I book in.
Pros:

The location is great, the building is nice

2026-01-11 • via Nuitee
S
SEA • solo_traveller • eg
10
Pros:

اقامة مريحه و طيبين و خصوصاً المديره الفاضله معاملتها ممتازه

2025-11-30 • via Nuitee
A
ABDEL AZIZ • solo_traveller • mr
10
Pros:

الفندق اسعاره ممتازة و في موقع رائع وعمال الاستقبال وعمال الغرف في غاية الطيبة والاخلاق والمهنية. أنصح بهذا الفندق كخدمة وموقع وفريق عمل

2025-10-26 • via Nuitee
R
RUBEN RODAS • extended_group • pe
7
2025-07-26 • via Nuitee
N
Nicole • young couple • ph
8
Very good
2025-04-16 • via Nuitee
A
Ahmeer • family with young children • mu
1
Egyptian Jumanji
Pros:

You are not allowed to move the luggage of your customers without permission. Only two membres could speak english. If you are a foreigner, you will have to roll the dice. Power and water shortage during my stay.

2025-04-12 • via Nuitee
N
Navarch • solo traveller • tr
9
this place is definetly better then its rating.
Pros:

this place was quite reasonable for its price. i dont understand its rating is so low. my room was huge with a high ceiling. the building looks hictorical with an fascinating achtitecture and also its location is very good. the employees were very helpful. it was really a good experience for me.
dont trust to much to the ratings of the hotels in egypt. because sometimes a hotel with 9-10 rating is not good (because the insist you to give good rating). and sometimes low rating place can be very satisfying like this hotel.

Cons:

sheets can be cleaner. they smell ok but there is some hair on them.

2025-03-22 • via Nuitee
S
Salvatore • review category business travellers • us
5
Passable
Cons:

the soap was very nice

2024-12-07 • via Nuitee
M
Miriem • family with young children • fr
9
Superb
Pros:

The staff was nice. Special mention to Abderahmen who was really very kind, polite, and very helpful. he helped us with absolutely everything. he was there for us from start to finish. a big thanks to him. Also the 2 girls in the reception and the maid was nice. Good localisation in Downtown close to everythings, the hôtel is clean 👍 :)

2024-11-18 • via Nuitee
O
Othman • review category business travellers • eg
10
Exceptional
2024-11-17 • via Nuitee
O
Othman • review category business travellers • eg
10
Exceptional
2024-09-12 • via Nuitee
S
Shamil • family with young children • ye
10
Exceptional
Pros:

Every thing

2024-08-24 • via Nuitee
S
Shamil • family with young children • ye
10
Exceptional
Pros:

Every thing was perfect

2024-08-08 • via Nuitee
M
Mohammed • family with young children • kw
5
Passable
Pros:

Location In the middle of downtown

Cons:

Very Old & Need to be renovated

2024-07-11 • via Nuitee
M
Maciej • young couple • pl
3
Bad experience overall. The only good thing is that it is not expensive.
Cons:

The room was not clean and the bed was actually filthy. The bathroom was pretty new but terribly made and nothing was working properly. Also they charged us for using a mini bar even though we didn’t take anything, but of course it would be stupid to fight for 10 pounds. The breakfast was also very mediocre and they simply should not provide it at all and maybe focus more on cleaning the rooms and washing the bed sheets.

2024-05-03 • via Nuitee
J
Jose • solo traveller • qa
4
Disappointing
Pros:

Location

Cons:

No clean, no water in room, the pillow I saw no clean , the floor no clean, the rug no clean

2024-03-05 • via Nuitee