Palazzo Colonnades

Hotels
8 (1068 reviews)
2988 Surfers Paradise Boulevard , Gold Coast , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
6.33
Issues with cleanliness were noted, such as dirty walls, mould, and overall poor condition.
Service
8.8
Staff were friendly and helpful, providing good service during the stay.
Location
9.34
Excellent location, very convenient for accessing local attractions and transport.
Room Quality
6.79
Room quality was mixed, with some reviews mentioning comfort but others citing poor conditions.
Amenities
7.82
Amenities satisfactory but some guests noted the need for more essentials.
Value for Money
8.28
Fairly priced for the amenities offered, though some found the room price high for the quality.
Food and Beverage
8.83
Standard quality for this hotel tier.
Overall Experience
7.8
Mixed experiences reported; good location and service, but serious issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:53

Property Description

Luxurious Boutique High-Rise Property
Experience the charm of Palazzo Colonnades, a boutique high-rise hotel perfectly situated on Surfers Paradise Boulevard. Revel in the convenience of an 8-minute stroll to Cavill Avenue and unwind in the salt water swimming pool.

Modern Apartments with Balconies
Each of Palazzo's apartments boasts a balcony and contemporary amenities, providing a comfortable stay near Surfers Paradise. The air-conditioned accommodations feature a well-equipped kitchen, dining area, and complimentary cable TV. Stay connected with 500 MB of free WiFi daily.

Entertainment and Convenience
Indulge in the gym and outdoor pool, while little ones have a blast in the games room. Explore nearby attractions like Sea World and Pacific Fair Shopping Centre, both just a short distance away. Take advantage of free parking during your stay.

Book your stay at Palazzo Colonnades now for an unforgettable Gold Coast getaway.

Important information:

Please note that there is a 1.75% surcharge will apply to all bookings paid by credit card.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1068 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 7.8
R
Rhonda • solo_traveller • gb
7
2026-05-28 • via Nuitee
M
Majid • extended_group • au
8
2026-05-24 • via Nuitee
D
daniel • couple • au
10
2026-05-22 • via Nuitee
J
Jessica Chantal • couple • de
9
Pros:

Gute Ausstattung, Hervorragender Pool und Gym

Cons:

Bisschen in die Jahre gekommen

2026-05-20 • via Nuitee
S
Sophie • couple • au
1
I’m never coming back here again
Pros:

Nothing it was horrendous.

Cons:

Came with 2 small towels
And no hand towels or face towels
2 small soaps and that’s all
Paid $800 for 3 nights PLUS an extra $200 at the door that they don’t tell you about and then they don’t refund it they stole my money

2026-05-12 • via Nuitee
D
David • solo_traveller • au
10
A fabulous time and the weather was perfect, as always!
Pros:

Bed was very comfortable and the apartment was very spacious and at a good price!

Cons:

Nothing

2026-05-10 • via Nuitee
D
Dee • family_with_children • au
8
Pros:

Close to everything nice room washer and dryer

Cons:

For for garage too far from car windows

2026-05-05 • via Nuitee
D
Deborah • solo_traveller • au
5
Disappointing
Pros:

Location

Cons:

Photos on Booking.com did not represent the apartment we got. It was tired and needs an upgrade. Miscommunication between staff resulted in requests not being fulfilled.

2026-05-04 • via Nuitee
S
Shannon • solo_traveller • au
7
Decent stay and affordable
Pros:

Location Is excellent. Beach, Q1, pubs, tram and bottle shop are steps away.

Cons:

The interior paint and furniture were dated and I did not at all like the long brown hairs all over the unit from the last tenant or South American cleaning staff I saw in the building.

2026-04-30 • via Nuitee
C
Chatur • solo_traveller • in
9
Perfect location to stay in Goldcoast.
Pros:

The location was fantastic. The view from the balcony was very nice.

Cons:

No complaints on this.

2026-04-27 • via Nuitee
R
Rebecca • family_with_children • au
10
Amazing
Pros:

Location was perfect close to everything easy to get on the tram and go and walking distance to Cavill avenue. Staff were amazing and helpful.

Cons:

NA

2026-04-26 • via Nuitee
W
Western • family_with_children • au
4
Pros:

Location was great, however there was a couple of cockroaches in the kitchen, and floors weren't very clean.

Cons:

Cleanliness.

2026-04-25 • via Nuitee
S
Shruti • couple • au
9
Pros:

It was very good with the location.

2026-04-25 • via Nuitee
J
Jesse • couple • nz
1
2026-04-25 • via Nuitee
G
Garry • extended_group • nz
7
Na
Pros:

Na

Cons:

Condition of bathroom
Ants on kitchen bench regularly
Milk in fridge passed exp date

2026-04-25 • via Nuitee
A
Adam • couple • pl
9
Pros:

Super basen, bardzo dobra lokalizacja

2026-04-24 • via Nuitee
M
Mikaylah • couple • au
1
Pros:

Nothing

Cons:

Everything

2026-04-24 • via Nuitee
R
Richard • solo_traveller • au
9
Pros:

Great location. Spacious apartment with room to cook if desired.

2026-04-22 • via Nuitee
M
Mary • couple • au
10
Had a great time in the Gold Coast
Pros:

The location was excellent
The apartment was lovely

Cons:

The establishment only provided one days coffee tea and sugar we were booked in for 5 days
We had No service in the room for 5 days
No change of towels and there was a price list of utilities if you wanted anything extra

2026-04-21 • via Nuitee
C
Christine • couple • au
9
Pros:

Great location!

2026-04-18 • via Nuitee