Grand Sirenis San Andres

Hotels
8.5 (671 reviews)
Avenida Newball Carrera 1 - Frente al Muelle Toninos Marina Avenida Newball Carrera 1 - Frente al Muelle Toninos Marina 880001 - San Andrés - Colombi , San Andrés , co

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff service
Good location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.23
Issues mentioned in several reviews regarding cleanliness.
Service
10
Multiple reviews praised the staff for their excellent service.
Location
9.7
Location is frequently highlighted as a positive aspect.
Room Quality
8.24
Mixed sentiments with some praising comfort but issues noted with noise.
Amenities
9.19
Standard quality for this hotel tier.
Value for Money
7.72
Several reviews felt prices were too high for the experience.
Food and Beverage
6.68
Many reviews critiqued food quality and variety.
Overall Experience
9.23
Generally positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:25

Property Description

Luxurious Accommodation
Grand Sirenis San Andres, a 5-star hotel located in San Andrés, offers air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV.

Relaxation and Entertainment
Guests can unwind at the outdoor swimming pool, sun terrace, or enjoy karaoke at the hotel. The fitness centre and buffet breakfast cater to guests looking for a blend of relaxation and activity.

Convenience and Service
With free WiFi, room service, and a 24-hour front desk, Grand Sirenis San Andres ensures a seamless stay. The hotel's proximity to popular beaches and the airport makes it a convenient choice for travelers.

Book your stay at Grand Sirenis San Andres for an unforgettable experience in San Andrés!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 671 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 9.19
Value for Money: 7.72
Food and Beverage: 6.68
Overall Experience: 9.23
R
Ricardo Alberto couple co
1
Regalado es caro ese hotel
Pros:

El estado del hotel ,Muy malservicio, faltaban muchas cosas necesarias

Cons:

Nada nos gusto

2026-06-18 via Nuitee
J
Jahaira Paola family_with_children ec
9
2026-06-14 via Nuitee
A
Andres Felipe solo_traveller co
10
Cumple lo que promocionan.
Pros:

Buena atención, buena comida, buena ubicación, buenas instalaciones.

Cons:

Todo ok.

2026-06-10 via Nuitee
J
Juan Esteban couple co
7
2026-06-09 via Nuitee
Y
Yefer Esteban solo_traveller co
1
2026-06-04 via Nuitee
J
Jhonatan couple co
10
2026-06-04 via Nuitee
A
Aline family_with_children br
3
2026-06-02 via Nuitee
D
Delgado couple pe
3
Pros:

La ubicación

Cons:

Los baños olían horrible y no tenia acceso directo a la playa el hotel muy caro para la calidad del servicio

2026-06-01 via Nuitee
A
Adriana Marcela couple co
8
Pros:

La comida buffet y el servicio

Cons:

El aire acondicionado no sirve en el restaurante ppal. Hacia mucho calor. Los baños en las habitaciones tenian mal olor al parecer por los cifones.

2026-05-30 via Nuitee
C
Castellon solo_traveller cl
7
Pros:

La habitación

Cons:

No es tan limpio, y huele muy mal por mal desagüe en la isla.

2026-05-30 via Nuitee
J
jonathan couple co
1
La peor experiencia en San Andrés
Pros:

Realmente la habitación solamente

Cons:

Es lamentable que vendan un alojamiento como de lujo, pero la piscina está en mantenimiento por ende, fuera de servicio, y el Hotel ofrecen una alternativa de playa que es terrible, sucia, mal atendida, incómoda, un desastre completo, el Hotel debería tener cerrada sus instalaciones, mientras remodelar la piscina, lamentablemente no lo informan antes de la reserva y prometen un servicio que no tienen como cumplirlo

2026-05-26 via Nuitee
C
Constanza couple cl
2
No es 5 estrellas, la gente que le da esa calificación no conoce hoteles de calidad
Pros:

Ubicación

Cons:

No es un hotel de 5 estrellas, el costo no tiene relación con la calidad

2026-05-26 via Nuitee
L
Luis Felipe family_with_children cl
4
esperaba mucho mas del hotel en general
Pros:

Habitaciones de buen nivel

Cons:

La comida pesima,la atencion del personal muy mala

2026-05-25 via Nuitee
C
christiane couple br
3
Não vá! Esse hotel no máximo é 3 estrelas.
Pros:

Longe de ser um hotel 5 estrelas. Os travesseiros fedem a mofo. Os quartos também.

Cons:

Café da manhã muito ruim. Com nenhuma opção de pão salgado (aliás, a única com pao salgado era pão de forma mas a sanduicheira era suja a ponto de dar ânsia de vômito).
Outra coisa: salada de batata com camarão sem placa avisando. Sou alérgica - quase comi. Fotos anexadas tanto da sanduicheira quando da salada de batatas com camarão (um alérgico como eu morreria se comesse).

2026-05-24 via Nuitee
S
Sabina extended_group us
1
Horrible experience
Pros:

The room was big and the air conditioning worked super good

Cons:

I would not recommend this hotel. First at all the pool was not available and booking shared with me the information just the day after the expiration of my free cancelation. The buffet service was poor, drinks took forever and some products were not good and they smelled (particularly fruit and cheese). Since some renovations were in progress there was noise during buffet hours what makes impossible to eat in a good environment. Just one bar was open due pool works, reserves to the 2 restaurants were always busy, check-in took more than 1 hour, they never refilled my mini bar during all my stay. The AC at the buffet and bar was poor

2026-05-24 via Nuitee
C
Catalina extended_group co
10
2026-05-23 via Nuitee
L
luis couple co
8
Sitio agradable para descansar
Pros:

Un hotel bonito, buena vista al mar

Cons:

La alimentación es bastante limitada, no es fácil reservar en los restaurantes, las bebidas se demoran en llegar

2026-05-20 via Nuitee
S
Solis solo_traveller ec
9
2026-05-15 via Nuitee
C
Carlos Estupiñán family_with_children co
10
2026-05-15 via Nuitee
Y
Yamila couple ar
9
Pros:

Excelente todo

Cons:

Todo ok

2026-05-14 via Nuitee