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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Currency exchange
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Solarium
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Evening entertainment
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Baby safety gates
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Public Bath
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Exercise/lap pool
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Covered parking
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Free bus station shuttle
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Fishing nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Grand Sirenis San Andres, a 5-star hotel located in San Andrés, offers air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV.
Relaxation and Entertainment
Guests can unwind at the outdoor swimming pool, sun terrace, or enjoy karaoke at the hotel. The fitness centre and buffet breakfast cater to guests looking for a blend of relaxation and activity.
Convenience and Service
With free WiFi, room service, and a 24-hour front desk, Grand Sirenis San Andres ensures a seamless stay. The hotel's proximity to popular beaches and the airport makes it a convenient choice for travelers.
Book your stay at Grand Sirenis San Andres for an unforgettable experience in San Andrés!
Location
Guest Reviews
La comida buffet y el servicio
El aire acondicionado no sirve en el restaurante ppal. Hacia mucho calor. Los baños en las habitaciones tenian mal olor al parecer por los cifones.
La habitación
No es tan limpio, y huele muy mal por mal desagüe en la isla.
Ubicación
No es un hotel de 5 estrellas, el costo no tiene relación con la calidad
Realmente la habitación solamente
Es lamentable que vendan un alojamiento como de lujo, pero la piscina está en mantenimiento por ende, fuera de servicio, y el Hotel ofrecen una alternativa de playa que es terrible, sucia, mal atendida, incómoda, un desastre completo, el Hotel debería tener cerrada sus instalaciones, mientras remodelar la piscina, lamentablemente no lo informan antes de la reserva y prometen un servicio que no tienen como cumplirlo
Habitaciones de buen nivel
La comida pesima,la atencion del personal muy mala
Longe de ser um hotel 5 estrelas. Os travesseiros fedem a mofo. Os quartos também.
Café da manhã muito ruim. Com nenhuma opção de pão salgado (aliás, a única com pao salgado era pão de forma mas a sanduicheira era suja a ponto de dar ânsia de vômito).
Outra coisa: salada de batata com camarão sem placa avisando. Sou alérgica - quase comi. Fotos anexadas tanto da sanduicheira quando da salada de batatas com camarão (um alérgico como eu morreria se comesse).
The room was big and the air conditioning worked super good
I would not recommend this hotel. First at all the pool was not available and booking shared with me the information just the day after the expiration of my free cancelation. The buffet service was poor, drinks took forever and some products were not good and they smelled (particularly fruit and cheese). Since some renovations were in progress there was noise during buffet hours what makes impossible to eat in a good environment. Just one bar was open due pool works, reserves to the 2 restaurants were always busy, check-in took more than 1 hour, they never refilled my mini bar during all my stay. The AC at the buffet and bar was poor
Un hotel bonito, buena vista al mar
La alimentación es bastante limitada, no es fácil reservar en los restaurantes, las bebidas se demoran en llegar
Excelente todo
Todo ok
Instalaciones muy lindas. Buen buffet. Es un plus que puedes usar todas las instalaciones y los servicios aún cuando ya hiciste checkout.
Todo me gustó !
Las vacaciones que planeamos por el cumpleaños de mi hijo se convirtieron en una experiencia incómoda. Pagamos cerca de 1800 USD por 3 noches en un todo incluido que no cumplió expectativas.
La atención fue regular; hubo problemas incluso para acceder a bebidas incluidas y tuve que ir varias veces a recepción. La nevera no la surtieron como prometieron (ahí estaba el agua potable), y todo fue muy peleado, me sentí como pidiendo caridad la verdad súper incómodo, solicitando lo que se suponía estaba incluido y cosas básicas como el
Agua en botella ( 2 unidades).
Considero que el hotel es muy básico y no es congruente con el precio que se pagó.
Lo mejor: la comida del buffet, realmente espectacular, el aseo a la habitación también estuvo excelente.
Pero en términos generales no lo recomiendo.
No cumplieron con lo básico que decía estaba incluido, como el surtir la nevera a diario, me negaron las
Bebidas del todo incluido, el chico asumí que estaba cansado porque su trato fue muy hostil, todo lo tenía q pedir en recepción, porque no hubo buen servicio
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