Kenki Ueno House-TT0170

Hotels
8.8 (35 reviews)
東上野２丁目５−2 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean
Cons:
Hygiene issues
Stairs may be challenging

Categories

Cleanliness
7.94
Messy and dirty quilts, pillows, and bedsheets were noted, raising hygiene concerns.
Service
9.41
Standard service quality for this hotel tier.
Location
9.45
Wonderful location, several convenience stores nearby, and easy access to Ueno attractions.
Room Quality
8.4
Comfortable beds highlighted, although there are concerns about stairs.
Amenities
8.43
Basic amenities are satisfactory, but lacking in some areas like drying functions and rubbish bins.
Value for Money
8.89
Great value for a compact and well-situated property.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
8.91
Overall a good experience with some negative points addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:51

Property Description

Prime Location
Experience Tokyo's rich culture by staying at Ueno-kenki House, conveniently located near historical landmarks such as The Shitaya Shrine and Choen-ji Temple.

Modern Amenities
Enjoy the comfort of free WiFi, air conditioning, and a fully equipped kitchen with household essentials at your disposal.

Sightseeing Convenience
Explore nearby attractions like Ryukoku-ji Temple and Hoon-ji Temple, all within walking distance from our non-smoking property.

Book now for a memorable stay in the heart of Tokyo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 35 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
A
Anaelle • solo_traveller • fr
8
2026-06-09 • via Nuitee
A
Arianna • family_with_children • it
9
Pros:

Conveniently located nearby two tube stations. Very clean and comfortable. Friendly staff

2026-06-08 • via Nuitee
M
Morgane • solo_traveller • fr
10
Pros:

Emplacement au calme mais proche de la grande gare de ueno très pratique!
Chambres de taille correcte.
Douche fonctionnelle très bien
Équipement de cuisine et climatisation très bien.

Cons:

Il faut savoir que la maison est sur 3 niveaux, WC rt sdb au rdc et chambre au 2ème, il faut être en bonne forme physique.

2026-05-30 • via Nuitee
A
Aton • solo_traveller • th
8
2026-05-22 • via Nuitee
H
Hodson • extended_group • gb
9
Great house & location
Pros:

The property is conveniently located near Ueno Station for connections all around Tokyo, and it is easy to reach the Asakusa and Skytree areas via foot or train. The rooms were clean and the house is spacious compared to other accommodation within Japan. Towels and toiletries were provided. We had a great stay.

Cons:

The toilet is on the ground floor which is a little inconvenient for those sleeping on the third floor. But you can choose to sleep on the sofa bed if its too inconvenient for elderly etc.

2026-05-08 • via Nuitee
L
Lindsay • family_with_children • au
9
Pros:

Convenient location, very spacious

Cons:

Instructions for collecting the key wasn’t accurate an made a bit of confusion

2026-05-05 • via Nuitee
• family_with_children • fr
8
2026-04-24 • via Nuitee
M
Maria Bernadette • extended_group • us
10
Excellent
2026-04-02 • via Nuitee
V
Victoria Joy • extended_group • sg
9
2026-03-25 • via Nuitee
P
Panuphan • family_with_children • th
8
Overall, the stay was pleasant thanks to the cleanliness and location.
Pros:

The location was good—although a bit far from Ueno station, it was closer to Shin-Okachimachi station, which made getting around easier. The house itself was clean, quiet, and well-equipped with all the essentials such as amenities and kitchen utensils.

Cons:

One drawback was that the bathroom and toilet are located on the first floor, and there’s no heater on that level. During my stay, the weather was quite cold, so going downstairs at night was uncomfortable. Since there is only one toilet in the house, this setup can be inconvenient, especially for nighttime use.

Additionally, the staircase was very narrow, which made it difficult to carry large luggage up and down. This could be challenging for guests with heavy bags.

2026-03-21 • via Nuitee
T
Tanya Cathryn • extended_group • au
10
Comfortable and convenient for family and friend.
Pros:

This was a very comfortable and convenient place to stay. The area is very quiet and yet it is close to several public transport options. The facilities are ideal for families or small groups. Two double beds and a single fold out bed. I would stay here again.

Cons:

Stairs are narrow and steep. Have to be careful with luggage. Would not suit someone with knee problems. It helped my fitness though!

2026-03-03 • via Nuitee
C
Carolyn • extended_group • au
10
Good place to stay for a few nights in Tokyo. Walking distance to 2 train lines. Quiet location
Pros:

Clean, good facilities, close to transport, quiet

2026-02-27 • via Nuitee
M
Matthew • family_with_children • au
10
It was a great stay at Kenki House. Very clean and comfortable.
Pros:

Was very comfortable and clean.

Cons:

Nothing

2026-02-09 • via Nuitee
C
Chia i • extended_group • tw
10
Pros:

交通位置非常方便！周遭寧靜

2026-01-17 • via Nuitee
M
Max • family_with_children • au
9
Great location, clean, comfortable. Loved it
Pros:

We stayed with 2 adults and 2 kids. The house is a short walk to Ueno station and restaurants, Ginza line for Asakusa and Ginza, Oedo line for Shinjuku. It is a quiet street. The house is very clean and beds were comfortable. I recommend for a family or 2 couples.

Cons:

As others have said, the staircase probably isn’t great for people with mobility issues or maybe toddlers. No other complaints.

2026-01-15 • via Nuitee
O
Ozlem • extended_group • tr
9
2026-01-13 • via Nuitee
C
Cooper • extended_group • au
10
Excellent spot for small groups to stay, homey vibe.
Pros:

Always happy to help. Property was clean, easy check in process, great location.

Cons:

Nothing. The facilities were excellent.

2026-01-05 • via Nuitee
A
Atika • extended_group • id
9
2025-12-26 • via Nuitee
N
Norlizawati Juahil • extended_group • sg
8
6 pax in Ueno for 1 week
Pros:

We had a wonderful stay at this accommodation in Japan. The beds were very comfortable, and the kitchen was cozy and well-equipped, making it feel like a home away from home. The location is excellent—very accessible to Ueno Train Station, with both 7-Eleven and FamilyMart just a short walk away, which was incredibly convenient.
The service was outstanding. The host was helpful, responsive, and quick to reply to any queries. Check-in and check-out instructions were clear and easy to follow, making the entire stay smooth and stress-free. Highly recommended!

Cons:

3 floors, climbing stairs was not easy with my injured leg. There is only one toilet so its a hassle to go toilet from level 3 to level 1.

2025-12-22 • via Nuitee
M
Michelle • extended_group • au
9
2025-12-15 • via Nuitee