Ella Rock Heaven

Hotels
8.2 (830 reviews)
Ella Road , Ella , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Lack of basic amenities
Difficult access for those with mobility issues

Categories

Cleanliness
7.53
Several comments highlighted cleanliness issues in bathrooms.
Service
8.5
Staff were described as friendly and helpful.
Location
8.54
Close to the town center with beautiful views.
Room Quality
8.49
Rooms were noted for being spacious and comfortable.
Amenities
7.52
Basic amenities were lacking according to some reviews.
Value for Money
8.48
Great value highlighted by several positive mentions.
Food and Beverage
8.53
Breakfast praised in multiple reviews as delicious.
Overall Experience
8
Mixed sentiments with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:50

Property Description

Tranquil Retreat in Ella

Concierge Services: Enjoy personalized assistance for a memorable stay.

Diverse Dining Options: Indulge in American, Chinese, or British cuisine at our on-site restaurant.

Scenic Terrace: Relax and unwind while taking in breathtaking views at Ella Rock Heaven.

Book now for an unforgettable experience at Ella Rock Heaven, where comfort and convenience meet serenity.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 830 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.54
Room Quality: 8.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
S
sivakolunthu extended_group gb
6
2026-08-20 via Nuitee
R
Rebekah solo_traveller gb
8
2026-08-17 via Nuitee
B
Bendert solo_traveller nl
9
2026-08-12 via Nuitee
S
Soppa solo_traveller pl
10
Pros:

Najpiękniejsze są widoki z tarasu, śniadanie z widokiem na góry jest niezwykłym doznaniem. Przemili ludzie, rano do śniadania świeży sok z papaji,.. Świetna lokalizacja, blisko do centrum tętniącego życiem nocnym. Polecam mino drobnych wad😉

Cons:

Łazienka była tragiczna, ale jedną noc można było przymknąć oko😉

2026-08-12 via Nuitee
A
ADRIAN solo_traveller pl
7
Piękny widok, świetna lokalizacja i bardzo sympatyczny właściciel.
Pros:

Bardzo sympatyczny i dobrze życzący właściciel. Widać, że zależy mu aby każdy czuł się dobrze zaopiekowany. Tak też było w naszym przypadku. Bardzo fajne śniadanie, pożywne i świetne świeże soki. Widok z tarasu na którym podawane są posiłki jest wyjątkowy. Na tarasie można również skorzystać z „baru” wieczornego, ale my nie mieliśmy okazji z powodu innych planów. W pokoju była dostępna drewniana suszarka na ubrania, co było pomocne. Bardzo dobra lokalizacja.

Cons:

Łazienka nie była zła, ale przydałoby się odświeżenie. Pokój wyglądał lepiej.

2026-08-12 via Nuitee
H
hagai solo_traveller il
8
Pros:

The rooms were clean and neat.
We had a very nice view from the porch.
The breakfast was simple but tasty. The service was very good , they helped us with all we have asked.

Cons:

The rooms are not very big

2026-08-11 via Nuitee
P
panzeri couple it
9
Pros:

Soggiorno ottimo, balcone con bella vista e posizione davvero comoda

Cons:

Il bagno e la doccia non erano dei migliori, ma comunque andavano bene, se non ricordo male la doccia aveva solo l’acqua fredda

2026-08-10 via Nuitee
A
Amaya solo_traveller es
7
2026-08-09 via Nuitee
S
scott family_with_children us
7
Beautiful views in a location easy to wander the streets of Ella.
Pros:

Great location! The breakfast was tasty, too. And the view!!

Cons:

No ac, but note they had lots of fans so it was comfortable. A lot of stairs could be an issue for some. Staff help with luggage so that isn’t an issue.

2026-08-08 via Nuitee
J
Jose C solo_traveller es
9
Pros:

Un lloc on poder estar prop del centre, però amb tranquilitat, lluny dels locals de música. Molt bon esmorzar, vistes espectaculars. L'habitació de davant de recepció era espaiosa i amb balcó (has de tancar-lo pels micos quan estàs fora de l'habitació).

Cons:

Les escales per arribar no són adequades per tothom, tampoc les internes per pujar al lloc d'esmorzar. La resta fenomenal.

2026-08-05 via Nuitee
S
Shay couple il
7
מיקום טוב, מחיר סביר למה שהוא מציע
Pros:

הצוות מקסים, קשוב ורוצה לעזור.

Cons:

החדרים ישנים ולא מרגישים נקיים

2026-08-05 via Nuitee
N
Nicolas couple fr
8
Pros:

Très belle vue sur les montagnes

Cons:

Petit déjeuner un peu long à servir…

2026-08-03 via Nuitee
I
Isabelle couple at
7
2026-07-25 via Nuitee
J
Jesse couple au
10
Incredible place
Pros:

Nice people who were helpful and thoughtful, breakfast was cheap and very very big. The location is incredible! The view here is one of the best we had in Sri Lanka of Ella rock.
Some stairs to get in but it’s worth it once you get there it’s so peaceful! Value for money for a room with 2 double beds is insane!!!

2026-07-23 via Nuitee
M
María Concepción extended_group es
5
Sucio
Pros:

Las vistas. El personal es muy atento. El desayuno está bien

Cons:

Las instalaciones. Sucias, viejas, sin mantenimiento. Se cayeron las maderas de cama y quedó hundida. La ducha solo funcionaba bien el grifo grande. La wifi no va bien.

2026-07-20 via Nuitee
K
Katrien solo_traveller be
9
Pros:

Prachtig uitzicht, vlakbij het centrum, maar toch rustig. Super vriendelijk en behulpzaam personeel.

Cons:

De kamers waren verouderd.

2026-07-19 via Nuitee
C
Christian family_with_children de
8
2026-07-19 via Nuitee
A
Antoine couple be
8
Pros:

L'emplacement un peu en extérieur du centre ville et la vue. Le petit déjeuner est excellent.

Cons:

Les équipements un peu datés dans la salle de bain.

2026-07-16 via Nuitee
O
Omer solo_traveller il
9
2026-07-16 via Nuitee
K
Kandeepan family_with_children lk
4
2026-07-15 via Nuitee