StarQ Hotel Kuala Lumpur

Hotels
7.8 (1330 reviews)
91 Jalan Bukit Bintang , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.94
Multiple mentions of cleanliness issues including sticky floors and stains on bedding.
Service
8.91
Staff were reported as friendly and helpful.
Location
9.45
Convenient and central location close to shopping and food options.
Room Quality
6.4
Room quality criticized for issues like noise, size, and not matching the booking expectations.
Amenities
7.93
Some amenities available but not fully satisfactory as per guest expectations.
Value for Money
8.39
Considered good value given the location, but issues with room quality impacted perception.
Food and Beverage
7.44
Limited beverage options in the room and some guests mentioned cleanliness issues.
Overall Experience
6.91
Mixed experiences overall with location being a strong point but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:20

Property Description

Prime Location in Bukit Bintang District
Situated near iconic landmarks like Starhill Gallery and Pavilion Kuala Lumpur, StarQ Hotel Kuala Lumpur offers a convenient stay in the heart of the city.

Comfortable & Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom, ensuring a comfortable and relaxing stay.

Convenient Facilities and Services
With free WiFi, room service, and a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience at StarQ Hotel Kuala Lumpur.

To experience the vibrant city life of Kuala Lumpur from a comfortable and convenient setting, book your stay at StarQ Hotel Kuala Lumpur today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 1330 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 6.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 6.91
C
Clare Evangeline Glover • solo_traveller • us
8
Clare G USA
Pros:

The staff is excellent 👌, expecially Ashiq in housekeeping, management should consider getting him a raise.
The front desk staff are also wonderful.
I have extended my staying 3 times, can't beat the location, everything close by.

Cons:

2 days first week was drilling in the wall above the doors on the 4th .
Management did not notify us .
Times were 1: 00pm until about 4:00pm.
The next morning at 10:am, I left and went to the mall.
Very bad management.

2026-10-16 • via Nuitee
F
Fuad • couple • id
4
Not so good. Wont recommend to anyone, except its urgent
Pros:

Clean and the location ok

Cons:

Need to extra pay for ABCD. Even extra pillow need to pay extra money, also need to wait so long for the staff to bring to the room.

2026-10-15 • via Nuitee
N
Nazim Uddin • family_with_children • pk
6
Pros:

for tourist location is excellent. it is center of tourist attractions and Food street near .

Cons:

Room facilities , size and specially bathroom was not good at all .

2026-10-15 • via Nuitee
P
Paull • solo_traveller • qa
7
2026-10-15 • via Nuitee
Y
YUMA • solo_traveller • jp
10
2026-10-14 • via Nuitee
トモキ • solo_traveller • jp
1
せっかくの旅行が台無し
Pros:

ない

Cons:

ありすぎて書ききれない

2026-10-12 • via Nuitee
S
Student • solo_traveller • bd
8
2026-10-11 • via Nuitee
Y
Yassin saber • solo_traveller • ma
8
Excellent séjour dans un hôtel idéalement situé, avec un personnel très accueillant et sympathique !
Pros:

L’emplacement de l’hôtel est idéal, proche de tous les endroits et des principales attractions, ce qui facilite énormément les déplacements. Le personnel est très gentil, sympathique et accueillant.

2026-10-11 • via Nuitee
H
Hatim • couple • sa
1
Worst
Pros:

Nothing

Cons:

Uncooperative staff

2026-10-10 • via Nuitee
Кобзева • solo_traveller • vn
6
Pros:

Расположение отеля отличное. Одна минута до метро, три минуты до монорельса.

Cons:

Сначала поселили в номер без окна. Тёмный и сырой. На следующий день переселили на второй этаж в номер с окном.Обслуживающий персонал вежливый.Уезжали из отеля рано утром, депозит вернули без проблем.Нам не хватило в номере пары стульев, пришлось все вещи держать в открытом чемодане. А так бюджетный отель с прекрасным расположением

2026-10-09 • via Nuitee
A
Ashiq • couple • us
1
2026-10-09 • via Nuitee
T
Tan • solo_traveller • my
10
2026-10-08 • via Nuitee
A
Anamul • couple • bd
10
A very pleasant stay with friendly staff,a clean room,and a great location.InshaAllah,I will come again.
Pros:

The room was very clean and comfortable.The staff were friendly and helpful,the air conditioning was just right,and the location was excellent.

Cons:

Honestly,I didn't have any major issues during my stay.Everything was good for me.

2026-10-08 • via Nuitee
W
Waesama-ae • solo_traveller • th
8
2026-10-07 • via Nuitee
A
Ajeeb • solo_traveller • sa
6
2026-09-18 • via Nuitee
W
Waleed Ahmed Salem • solo_traveller • sa
8
Pros:

شكرا لكم

2026-09-18 • via Nuitee
I
Indra Sahrel Han • solo_traveller • my
8
2026-09-17 • via Nuitee
S
Shandra • couple • my
8
The hotel very suitable place to stay cause at the middle of the town. Very near to Pavillion, Time Square and Jalan Alo
Pros:

Clean & very comfortable place to stay.

Cons:

Bathing shower spoil but maintenance change it.

2026-09-17 • via Nuitee
M
Mohammed Saleh • solo_traveller • sa
10
Pros:

قريب من كل شي بس مو تفس الصوره

Cons:

عندم التنظيف والازاعاج والمواد المستاخدمه جدا وسخه و رخيصه

2026-09-17 • via Nuitee
A
ALNAJJAR • solo_traveller • iq
9
Pros:

موقع في قلب بوكيت بنتانج قرب السوق الصيني والتقاطع الشهير

2026-09-17 • via Nuitee