Hotel del Parque

Hotels
8.5 (70 reviews)
Calle 42 no 161 , Valladolid , mx

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Non-smoking throughout
Shared kitchen
CCTV outside property
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Issues with cleanliness
Missing amenities

Categories

Cleanliness
7.33
Several reviews mentioned issues like cleanliness and unclean amenities, affecting the overall perception of cleanliness.
Service
9.3
The staff received positive feedback for being friendly and helpful, despite some isolated negative experiences.
Location
8.34
Location received mixed feedback, with some mentioning it was a bit far but generally acceptable.
Room Quality
8.79
Many reviews expressed satisfaction with room size and comfort, although some had issues with amenities.
Amenities
7.32
Complaints about missing essential amenities like hot water and basic kitchen supplies affected the overall score.
Value for Money
9.28
Several comments highlighted good value for the price, especially in relation to the services offered.
Food and Beverage
8.83
No specific complaints were noted regarding food services, with reviews focusing more on accommodation.
Overall Experience
8.8
Overall sentiment was mixed, balancing positives with some significant negatives, resulting in a neutral to positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Beautiful Garden Setting
Hotel del Parque is set in a charming garden, offering a tranquil retreat for guests to relax and unwind.

Modern Amenities
Enjoy the convenience of a flat-screen TV, free WiFi, and room service in our guest rooms. Feel pampered with free toiletries and air conditioning for your comfort.

Convenient Location
Situated in Valladolid, Hotel del Parque is close to Tulum International Airport and offers easy access to nearby attractions.

To book your stay at Hotel del Parque and experience comfort and convenience, contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 70 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 8.8
O
Omar Alejandro solo_traveller mx
10
Excelente lugar. Cumple y supera
Pros:

Excelente lugar, excelentes personas. A mi parecer todo PER-FEC-TO! Cama y almohadas bastante cómodas, baño limpio y presentable, cuenta con smartTv, el lugar bastante limpio y acogedor, muy tranquilo, sin ruido, personas muy MUY amables y bastante confiables. El precio es una joya! Si vuelvo a ir definitivamente me hospedó en este lugar sin pensarlo dos veces.

Cons:

La señal de Internet de momentos se debilitaba pero es un detalle mínimo. La zona en la que se ubica no está tan cerca del centro pero no importa pues todo lo demás es perfecto!

2026-06-05 via Nuitee
Ünal extended_group tr
8
Cok temiz ve fiyat fayda dengesi cok iyi
Pros:

Meksika’da bu seviyede kaldigim oteller arasinda en temiziydi. Sasilacak kadar temizdi

Cons:

Averaj bir tesis. Oda zemin kattaydi biraz bogucuydu

2026-05-30 via Nuitee
B
Brenda solo_traveller mx
10
2026-05-23 via Nuitee
T
Tonatiuh Kanek solo_traveller mx
10
Pros:

Comodo, facil y el staff dispuesto a ayudar

Cons:

Talves el internet se iba por momentos

2026-05-22 via Nuitee
C
Camila couple fr
9
Espectacular
Pros:

Muy limpio, tiene una cocina y mesitas para comer, la pileta muy linda, la gente que te atiende muy dulce.
No está ubicado en el centro pero está frente a una plaza muy linda con actividad hasta tarde (no molesta para nada el ruido porque las habitaciones están hacia el
Fondo de la manzana). Zona segura, se puede estacionar en la calle sin problema.

2026-05-22 via Nuitee
M
Maria Isabel couple mx
9
Ok
Pros:

Ook

Cons:

Ok

2026-05-18 via Nuitee
D
De Lara solo_traveller mx
6
Mi anterior estancia 10/10 hoy 6/10
Pros:

Limpio, atenta la recepcionista.

Cons:

1. Me cambio el costo al llegar, (debía poder pagarlo desde la reserva) 2. Mantto con mucho ruido toda la tarde, 3.deben entregar los cuartos personalmente, intento otro huésped abrir insistente mi habitación, 4.permiten nadar con ropa y no elegí usar la alberca

2026-05-16 via Nuitee
C
Cory solo_traveller kr
10
Awesome Hotel
Pros:

Everything.

Cons:

There is nothing that I disliked.

2026-05-15 via Nuitee
P
Poibleaud solo_traveller mx
8
Pros:

Personnel très agréable, qui donne des conseils sur les visites à faire. Petit coin repas pour se faire petit déjeuner ou autres. Très propre. Très proche du centre.

2026-05-12 via Nuitee
R
Rosa Angela solo_traveller mx
7
Pros:

La alberca

Cons:

En la regadera la llave caliente no salió agua. Pura fría. El AC mucho ruido tronaba y salpicaba agua.

2026-05-09 via Nuitee
C
Carlos Manuel solo_traveller mx
9
Pros:

Todo maravilloso
Atención,la habitación sencilla pero muy cómoda
Trato del personal, ubicación,

Cons:

No cuenta con estacionamiento...
Pero hay un área en la calle donde puedes dejar tu auto cuenta con camara de iluminación

2026-05-08 via Nuitee
L
LS B solo_traveller gb
10
Pros:

The location was convenient; taxis, supermarket, pharmacy and just a 10-15min max walk from town centre
The hotel staff were very obliging and friendly. The guests kitchen while not well equipped, was useful and water, fridge available. I cooked my meals there.
The swimming pool was delightful and all the plants very charming.
My room was a decent size and all the facilities were appropriate, air conditioning functioned well.

Cons:

I cant think of anything

2026-05-01 via Nuitee
P
Paty couple mx
8
Pros:

Esta bonito

Cons:

Su cama , muy dura

2026-04-29 via Nuitee
Z
Zavala couple ar
6
Cons:

No anda el agua caliente

2026-04-26 via Nuitee
C
Chris solo_traveller it
9
2026-04-18 via Nuitee
C
Carla solo_traveller ch
8
2026-04-16 via Nuitee
N
Nathalie solo_traveller fr
10
2026-04-06 via Nuitee
V
Vazquez couple mx
10
2026-04-03 via Nuitee
L
López Tobar solo_traveller cl
7
Pros:

La cama amplia, el personal amable, y estaba a 10 minutos a pie del zócalo

Cons:

Había olor a desagüe en el baño. Debe haber algún problema en eso, pues salía mal olor al irse el agua de la regadera y al dar el agua del lavamanos. Salían mosquitos desde el desagüe

2026-03-28 via Nuitee
M
Mili couple es
7
Estancia agradable para pocos días.
2026-03-26 via Nuitee