Hotel del Volcán

Hotels
8.9 (440 reviews)
Fresia 430 , Pucón , cl

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly service
Excellent location
Clean rooms
Cons:
Noise issues
Breakfast could improve
Room quality varies

Categories

Cleanliness
8.98
The hotel is described as clean and tidy.
Service
9.45
Numerous reviews highlight the excellent, friendly service from the staff.
Location
9.49
Multiple mentions of excellent location in the city center.
Room Quality
8.44
Some comments mention rooms being a bit old and issues with noise.
Amenities
8.97
Well-equipped rooms with essential amenities but some areas for improvement.
Value for Money
8.93
Generally praised for good value given the location and service.
Food and Beverage
7.98
Breakfast received mixed reviews; could be improved.
Overall Experience
8.95
Overall enjoyment but with mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Stunning Views and Convenient Location
Hotel del Volcán in Pucón offers free WiFi and private parking, located near popular attractions such as Ski Pucon and Ojos del Caburgua Waterfall.
Comfort and Convenience
Enjoy a continental breakfast each morning and relax on the terrace with a city view in select rooms. The 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay.
Relaxation and Exploration
Unwind at Meneteue Hot Springs or venture to Huerquehue National Park and Villarrica National Park, all within a short distance. Book your stay at Hotel del Volcán for an unforgettable experience.

Important information:

Breakfast is served in the room.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 440 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
D
Davi solo_traveller br
9
2026-05-30 via Nuitee
L
Leandra family_with_children cl
10
Magnifica e inolvidable
Pros:

Todo me gusto supero mis expectativas gracias por la experiencia tan bonita y acogedora

2026-05-30 via Nuitee
S
Silvana extended_group ar
10
2026-05-29 via Nuitee
C
Cesar couple cl
9
Impecable
Pros:

Céntrico , personal muy gentil

2026-05-29 via Nuitee
M
Macarena solo_traveller cl
8
2026-05-28 via Nuitee
C
Curivil solo_traveller cl
10
Pros:

Estaba cerca del centro

2026-05-26 via Nuitee
N
Nicolas couple cl
10
Excelente lugar, muy tranquilo y bien atendido
Pros:

Personal muy atento y la ubicación

Cons:

Le faltaba presión de agua en las duchas

2026-05-25 via Nuitee
S
Saldana family_with_children cl
8
Excelente ubicación, un poco de ruido en la noche, ubicado en calle céntrica.
Pros:

La ubicación y la limpieza

Cons:

El desayuno
Poco, no nutritivo
Mejor considerar desayuno con otros ingredientes o señalar que va en desayuno para llevar el día anterior y complementar.

2026-05-24 via Nuitee
M
MONSERRAT solo_traveller mx
10
Pros:

La ubicación, la amabilidad del personal y la amplitud del lugar

Cons:

Na

2026-05-22 via Nuitee
J
Jose solo_traveller cl
10
El mejor alojamiento y eso que lo encontré a última hora
Pros:

La ubicación, la habitación bien equipada y la atención del personal

Cons:

La presión del agua de la ducha, pero es un detalle mínimo

2026-05-20 via Nuitee
I
iván couple cl
10
Muy relajante
Pros:

Excelente atención

Cons:

No aplica

2026-05-18 via Nuitee
E
Eduardo solo_traveller cl
9
2026-05-17 via Nuitee
D
Diego couple cl
10
2026-05-14 via Nuitee
A
Alex couple cl
10
SIN DUDA VOLVERIA A QUEDARME
Pros:

LA UBICACION PERFECTA

2026-05-07 via Nuitee
M
Maria Elisa couple cl
10
ACOGEDOR
Pros:

LA ATENCION DEL PERSONAL.

2026-05-07 via Nuitee
I
Irma extended_group cl
10
Excelente
Pros:

Habitaciones amplias limpias

2026-05-04 via Nuitee
N
Nicole solo_traveller cl
10
Pros:

Muy amables en todo momento y por sobre todo al permitir extender el uso del estacionamiento.
Temperatura de las dependencias muy grata.
Limpieza de dormitorio y baño excelentes.
Desayuno adecuado y que mejor que a la puerta.
Sin duda para volver!

2026-05-03 via Nuitee
J
Josue couple cl
10
2026-05-01 via Nuitee
O
Ortiz González couple cl
10
Muy buena experiencia
Pros:

Excelente ubicación y el personal muy amable.

2026-05-01 via Nuitee
V
Veronica margarita couple cl
10
Céntrica y cómoda
Pros:

La ubicación inmejorables

2026-04-30 via Nuitee