Hotel del Volcán

Hotels
8.9 (474 reviews)
Fresia 430 , Pucón , cl

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Excellent location
Clean rooms
Cons:
Noise issues
Breakfast could improve
Room quality varies

Categories

Cleanliness
8.98
The hotel is described as clean and tidy.
Service
9.45
Numerous reviews highlight the excellent, friendly service from the staff.
Location
9.49
Multiple mentions of excellent location in the city center.
Room Quality
8.44
Some comments mention rooms being a bit old and issues with noise.
Amenities
8.97
Well-equipped rooms with essential amenities but some areas for improvement.
Value for Money
8.93
Generally praised for good value given the location and service.
Food and Beverage
7.98
Breakfast received mixed reviews; could be improved.
Overall Experience
8.95
Overall enjoyment but with mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:04

Property Description

Stunning Views and Convenient Location
Hotel del Volcán in Pucón offers free WiFi and private parking, located near popular attractions such as Ski Pucon and Ojos del Caburgua Waterfall.
Comfort and Convenience
Enjoy a continental breakfast each morning and relax on the terrace with a city view in select rooms. The 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay.
Relaxation and Exploration
Unwind at Meneteue Hot Springs or venture to Huerquehue National Park and Villarrica National Park, all within a short distance. Book your stay at Hotel del Volcán for an unforgettable experience.

Important information:

Breakfast is served in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 474 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
I
Ingrid family_with_children cl
10
Excelente estadia
Pros:

La ubicación y vista excelente

2026-07-25 via Nuitee
L
LILIAN extended_group us
9
Cons:

Mejorar el desayuno

2026-07-24 via Nuitee
E
Elias Salvador solo_traveller ar
10
Pros:

Ubicación

Cons:

Ascensor

2026-07-23 via Nuitee
E
Elias Salvador solo_traveller ar
10
2026-07-23 via Nuitee
L
Loreto Moreno solo_traveller cl
10
Pros:

La atención en recepción, fueron muy amables y la excelente ubicación.

Cons:

El sillón de la sala de estae de la habitación.

2026-07-21 via Nuitee
A
Alfredo solo_traveller cl
10
excelente
Pros:

todo

Cons:

todo bien

2026-07-20 via Nuitee
C
Carla Hernández Toro solo_traveller cl
10
Pros:

Ubicación, relación precio calidad.
Muy espaciosas las habitaciones.

2026-07-20 via Nuitee
G
GERMAN ALBERTO couple cl
9
2026-07-13 via Nuitee
I
Irma extended_group cl
10
EXELENTE
Pros:

Estuvimos antes ahí , es muy buena ubicación me encanta ,desayuno a la hora que lo pides .

Cons:

nada todo bien

2026-07-13 via Nuitee
L
Lidia extended_group cl
10
Bastante grata y comoda
Pros:

La habitación muy acogedora y hotel tenía estacionamiento, que lo encontré genial

Cons:

En esta experiencia sin comentarios negativos.

2026-07-13 via Nuitee
R
Raul Andres solo_traveller cl
10
2026-07-07 via Nuitee
U
Urrutia Beltrán couple cl
10
Excelente servicio. En pleno centro y cuenta con estacionamiento.
2026-07-06 via Nuitee
M
Medel solo_traveller cl
10
2026-07-05 via Nuitee
P
Pablo solo_traveller cl
8
2026-07-02 via Nuitee
J
Juan Pablo couple cl
8
2026-06-30 via Nuitee
P
Paola solo_traveller cl
10
Pros:

Ubicación y calefacción

Cons:

El horario de entrada y salida, deberían ser los mismos

2026-06-26 via Nuitee
E
Eduardo solo_traveller cl
9
2026-06-21 via Nuitee
M
marcelo solo_traveller cl
8
2026-06-14 via Nuitee
M
mariela extended_group ar
10
2026-06-05 via Nuitee
C
CAROLINA solo_traveller cl
8
Buena habitación y calefaccionada.
Pros:

Lo calefaccion muy agradable. La cama cómoda.

Cons:

El baño muy estrecho.

2026-06-02 via Nuitee