SPA Hotel Elbrus

Hotels
9 (395 reviews)
116 Han Asparuh Str. , Velingrad , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Issues with cleanliness
Cold water in the pool

Categories

Cleanliness
7.89
Some concerns about hygiene in the rooms and bathrooms.
Service
9.86
Staff were very polite, friendly, and accommodating.
Location
9.4
Standard quality for this hotel tier.
Room Quality
8.35
Concerns regarding outdated furniture and room smell.
Amenities
9.38
Pools and spa area received positive feedback.
Value for Money
8.84
Fair pricing relative to the services offered.
Food and Beverage
8.89
Food was varied and appreciated by many guests.
Overall Experience
9.36
Guests reported a strong positive feeling about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:21

Property Description

Luxurious Spa and Wellness Amenities
Indulge in our free infrared sauna, steam bath, and fitness center. Treat yourself to therapeutic massages and relax in the salt cave with a halo-generator.

Culinary Delights and Entertainment
Savor traditional Bulgarian dishes in our summer garden or enjoy homemade desserts from our pastry workplace. Unwind with a drink in the lobby bar and experience live music every weekend.

Comfortable Accommodations with Modern Features
Our rooms offer cable TV, a refrigerator, and a private bathroom with free toiletries. Some rooms even come with a balcony for a picturesque view.

Experience a tranquil stay at SPA Hotel Elbrus in Velingrad. Book now to enjoy our mineral water pools, Rhodope-style restaurant, and exceptional hospitality.

Important information:

Please note that thermal Aquapark is open during the summer season and is available at an extra charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for BGN 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 395 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
КларкАксел • solo_traveller • bg
10
2026-06-20 • via Nuitee
Маринов • solo_traveller • bg
10
Pros:

Персоналът,усмихнат и винаги на разположение.

Cons:

Много мек матрак

2026-06-20 • via Nuitee
E
Elitsa • family_with_children • bg
9
2026-06-19 • via Nuitee
S
Silviq • solo_traveller • bg
8
2026-06-19 • via Nuitee
D
Daniela • solo_traveller • at
9
Pros:

Sehr sauber, sehr gutes Essen, freundliches Personal, Wasser im Becken warm und sauber, hotel weiter zu empfehlen 😃

2026-06-18 • via Nuitee
S
Snezhanka • solo_traveller • bg
10
Pros:

Всички ми хареса.

Cons:

Разположението на първи етаж до детските игри. В стаята постоянно тъмно ,защото завесите да пуснати, тъй като не е възможно да се отвори- до прозорците на стаята има постоянно родители и деца.

2026-06-18 • via Nuitee
D
Dmytro • family_with_children • ua
10
2026-06-18 • via Nuitee
P
Petyo • family_with_children • bg
10
Pros:

Персонала на хотела са най-милите хора - много отзвичиви! Храната беше страхотна - за пълен пансион това е рядко срещано явление! Базата може да не е най-новата, но пък чистотата е безупречна - по-чист хотел може би няма! Съотношението цена-качество е на 100% удовлетворително!

2026-06-17 • via Nuitee
M
Milena • family_with_children • bg
9
2026-06-16 • via Nuitee
K
Kristina • couple • gb
10
2026-06-15 • via Nuitee
Евгени • family_with_children • bg
8
Евгени Иванов
Pros:

Храната беше феноменална , спато и аквапарка същото бяха хубави.

Cons:

Базата. Разпадаха се брави на вратите , скърцашти врати. Като цяло стаите не са реновирани от много дълго време и не беше особено приятно.

2026-06-15 • via Nuitee
D
Danail • extended_group • gb
10
Wonderful stay
Pros:

We had a wonderful stay. The property features excellent SPA facilities, multiple swimming pools, a diverse food selection, and plenty of space. If you are looking for a comfortable, mid-range holiday, this is the right choice

Cons:

Housekeeping/Room cleaning could be improved.

2026-06-15 • via Nuitee
Z
Zlatomira • solo_traveller • bg
9
Pros:

Служителите бяха много отзивчиви и приятни. Храната беше на ниво с удовлетворителен избор. Като цяло останахме изключително доволни от базата, местоположението и цялостния си престой.

Cons:

Единственият минус беше, че на места в басейните имаше счупени остри плочки, които е желателно да бъдат подменени.

2026-06-14 • via Nuitee
D
Dimitar • family_with_children • bg
9
Perfect for children vacation, great service for half the price compared to other hotels.
Pros:

They gave us the apartment when they saw we were with two small children even though we booked and paid for a studio.
My wife had a birthday, and they surprised her with a cake during the dinner.

Cons:

Nothing, it was all great.

2026-06-13 • via Nuitee
P
philippe tourgeman • solo_traveller • bg
7
2026-06-13 • via Nuitee
A
Adriana • couple • at
9
2026-06-12 • via Nuitee
Славка Иванова • couple • bg
9
Добро
Pros:

Яденето беше на ниво.

Cons:

За четири дни не ни изчистиха стаята, освен да изхвърлят боклука.

2026-06-12 • via Nuitee
A
Adriana • couple • at
8
2026-06-12 • via Nuitee
D
Dani • solo_traveller • es
10
Pros:

Повече от очакваното. Съотношение цена- обслужване. Чисто, поддържано, водата в басейните чиста и топла. Храната изключително вкусна и разнообразна. Персонал супер отзивчив. Препоръчвам .
Заслужава не три, а пет звезди.

2026-06-11 • via Nuitee
S
Savina • solo_traveller • bg
10
2026-06-10 • via Nuitee