G Empire

Hotels
7.8 (1583 reviews)
Prospekt Abaya 63 , Astana , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good value for money
Cons:
Cleanliness issues
Old room conditions
Limited breakfast options

Categories

Cleanliness
6.41
Multiple mentions of cleanliness issues, including dirt, cockroaches, and poor maintenance.
Service
9.38
Staff received positive remarks throughout the reviews, with specific mentions of helpfulness.
Location
8.92
Centrally located, convenient access to stores and public transport.
Room Quality
5.87
Multiple complaints about room condition, including old and worn furniture.
Amenities
6.9
Limited amenities reported, with issues with the bathroom facilities.
Value for Money
8.86
Overall value was well perceived given the price point despite some drawbacks.
Food and Beverage
7.41
Breakfast described as limited, with mixed reviews on food quality.
Overall Experience
8.68
Overall mixed experience with a balance of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:23

Property Description

Luxurious Accommodation

The G Empire Hotel in Nur-Sultan offers spacious and bright rooms and suites with city views, air conditioning, and modern amenities. Suites feature a separate living room, hot tub, and balcony for added comfort and relaxation.

Convenient Facilities

Enjoy free Wi-Fi, parking, and continental breakfast served in the stylish lobby. The hotel also features a restaurant serving fast food cuisine, a lobby cafe for freshly brewed coffee, and 24-hour room service for guests' convenience.

Ideal Location

Centrally located near shopping centers and key attractions, the hotel provides easy access to explore Nur-Sultan. With conference rooms, a banquet hall, and helpful staff at the 24-hour front desk, G Empire Hotel ensures a memorable stay.

Book your stay at G Empire Hotel for a perfect blend of comfort and convenience in Nur-Sultan.

Important information:

Please note that early check-in and late check-out are available at surcharge upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 15 years old stay for KZT 5,000 per person per night when using an existing bed.
    Children from 5 years old to 15 years old stay for KZT 5,000 per person per night when using an available extra bed.
    People 16 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1583 reviews
Cleanliness: 6.41
Service: 9.38
Location: 8.92
Room Quality: 5.87
Amenities: 6.9
Value for Money: 8.86
Food and Beverage: 7.41
Overall Experience: 8.68
O
OLENA • solo_traveller • pl
10
Pros:

Мне все понравилось, персонал отличный

2026-07-20 • via Nuitee
Наталья • extended_group • ru
4
Pros:

даже сказать нечего

Cons:

Персонал очееень медлительный, завтрак начинался в 8.00 часов. но пришлось ждать минут 20 пока они не торопясь выносили еду,,,, в номере протекал душ,

2026-07-20 • via Nuitee
Шопан • solo_traveller • kz
6
2026-07-13 • via Nuitee
A
Aleksandr • solo_traveller • cy
8
2026-07-11 • via Nuitee
V
Vera • solo_traveller • kz
7
2026-06-27 • via Nuitee
Танер • couple • kz
3
Kötü
Pros:

Yemekhanenin yöneticisini ve yemeklerini beğendim!

Cons:

Hiç bir şeyini beğenmedim!

2026-06-18 • via Nuitee
Серик • couple • kz
8
2026-06-17 • via Nuitee
I
Inna • solo_traveller • kz
10
2026-06-14 • via Nuitee
A
Arseniy • couple • ru
3
Pros:

Невысокая стоимость

Cons:

Убитые, грязные номера

2026-06-13 • via Nuitee
L
laurence_M • solo_traveller • fr
8
2026-06-12 • via Nuitee
V
Vera • solo_traveller • kz
8
2026-06-09 • via Nuitee
V
Vera • family_with_children • kz
8
2026-06-09 • via Nuitee
V
Vera • solo_traveller • kz
10
2026-06-09 • via Nuitee
T
Tanrıverdi • solo_traveller • tr
7
2026-06-07 • via Nuitee
D
Daniel • solo_traveller • de
7
2026-06-02 • via Nuitee
D
Demircik • solo_traveller • tr
7
Kahvaltısız pahalı otel
Pros:

Oda geniş ve aydınlık

Cons:

Kahvaltı dahil değildi. Gece 01.00 da giriş yaptık tek gece için ödeme yaptık. Sabah resepsiyon ödeme yapmadınız dedi. Kamera kayıtlarına bakın deyince düzelttiler. O fiyata kahvaltısız ve pahalı bir otel konumu uzak . Eski bir otel.

2026-05-30 • via Nuitee
Ильяс • solo_traveller • kz
10
2026-05-29 • via Nuitee
Мадияр • couple • kz
7
2026-05-21 • via Nuitee
V
Vera • solo_traveller • kz
10
2026-05-18 • via Nuitee
Умит • couple • kz
1
Крайне не советую, останавливаться в этом отеле! За свою цену не стоит, спать на кровати не возможно, проснулась оттого
Pros:

Ничего не понравилось, ужасны! Мебель старая, везде грязно, матрас ужасный

Cons:

Кровать ужасная, в душе все сломанное, халатов нет! Полотенце желтое, ободранное!

2026-05-18 • via Nuitee